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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer Service - Ease of getting a quote over the phone for cleaning my areas rugs. Straightforward and clear, no haggling or negotiating. Fair rates. Ease of making an appointment for Tech to come out.
Interaction with Tech - Fact that Tech calls before they come out and that he was very courteous.
Technique - Love that carpets came out clean (less my old stains) without any residue remaining. When dry, the various fibers (wool, cotton, etc) came out nice and soft, not matted or sticky.
When time and finances allow, will call back to clean household carpets, upholstery and tile grout.
All of the spots I could NEVER get out with my own, steam cleaner, Zerorez got out! Wow!
This 25 year old rugh hasn't looked this good in 15 years!
Our service person, Bret, was very professional, hardworking and nice. I would recommend him highly, he is a model employee for you.
Consistent and reliable
Good results!
I like that it leaves no residue, uses no chemicals and after several cleanings the carpets stay cleaner much longer.
I appreciate not having to use harsh, toxic chemicals to clean my carpet.
Removed all the stains
The product was attractive to me as an allergy sufferer knowing there would be no chemicals left in the carpet after the cleaning was completed
Your cleaning method works with a minimum of wet carpet after being cleaned.. The dirt hair etc are gone.. My cats love to have the carpet clean no bugs,
The stains do not come back and the service individuals are well trained.
Dennis gave outstanding service. Carpets, although having not been cleaned in 25 years, turned out very nice.
The cleaning of a 5 x 9 area rug, front and back, at a cost of $135.00, was a bit steep. The rug turned out very nice, and I knew up
front what the charge would be, and I agreed to the charge, but I still think the charge was a bit steep.
easy to make appointment. arrive as scheduled. clean, neat, knowledgeable technician.
They did a great job cleaing our carpet and furniture and were very professional.
Invoice was attached At this time I cannot open attachments. I have asked for a copy to be mailed to me.
Bob Last name removed
I was very pleased with prompt and professional service. Larry did a thorough and quick job. Most important There are no chemicals used only water!
I highly recommend them!
Prompt, professional and thorough. Very impressed!
Did a fantastic job! Dried in 8 hrs. Got every single stain out!
Awesome Customer Service. Hard working and a true business professional. Showed up early ready to work and underpromised and overdelivered. I will recommend Larry to anyone with CARPET/TILE/FLOORING needs
No sticky soap residue on carpet. The special water they use is amazing and it leaves the carpets in the bedrooms and living room looking clean and beautiful! Purchased new carpeting 2 years ago and had Zerorez do the very first cleaning required by the manufacturer to guarantee the warranty. Will not let another carpet cleaning company touch my carpet other than Zerorez because not only is the job well done, their workman are hardworking and diligent about their performance. Thank you Zerorez!
It works!
Great services , excellent cleaning , very professional
They do what you say they do. Results last longer.
THE EMPLOYEES ARE HIGHLY PROFESSIONAL IN APPEARANCE AND KNOWLEDGE. THE CARPET DOES'NT GET OVERSATURATED AND THEY STAND BEHIND THEIR WORK.
Show up on time, names on uniforms, very polite personnel, and they do good work and make suggestions for future work.
I was very pleased with the service.
I had an appointment for Monday, the guy was sick they fit Me in on Tuesday, I really appreciated that, My house was torn apart ready for carpet cleaning.
I would of been disappointed if they couldn't do it until next week.
So I am very happy.
We will for sure have You our again to clean our carpets.
Thank You,
Bev Last name removed
No chemicals
The technician was very professional, yet personable. We like the "Green" aspect of the service. The job performed was first rate, done in an expeditious, yet thorough manner. The House spells fresh, not perfumy or soapy. The lady of the house says "my feet say Thank You"
Good folks who do great work!
Eco-friendly and speedy service!