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based on 34864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris, our serviceman was punctual, friendly, and hard working.
Julio, was the most amazing professional person and would love him to come back next time we have our carpets cleaned! Thank you Julio!
Quality of services—exceptional
Technician-professional, knowledgeable and respectfully kind.
I like how carefully Matt was about everything. He did a great job and I’d highly recommend him to do the job.
Thorough, professional and effective
They are the best!! Love Marcel.
Service technician was excellent
Everyone is polite and nice and efficient. Thank you. It always looks amazing after being cleaned
Excellent work
High quality and efficient
MARCEL TAKES SUCH GREAT CARE OF OUR CARPETS. WE ARE GRATEFUL FOR YOUR SERVICE!
Julio was excellent. He went above and beyond to make sure everything was good and my carpets looked great.
You guys are amazing!
Most of all, we were pleased with the specific technician, Jorge, who was prompt, professional, true to his estimate, and personal at the same time. He has renewed my faith in having someone in our home who is honest and hard working. Secondly, we like the treatment with alkaline water. I feel the rugs are truly cleaner. He was in and out, diligent and efficient, yet friendly and engaged, in under three hours, cleaning 7 rooms and our couch, which was like new!
Efficient, timely and clean!!! Great work and dries fast with no residue !
Thank you~
Aisha V
Beautiful job! Technician worked hard to leave clean carpet and tile floor.
Francisco did a wonderful job cleaning our carpets. He was very thorough and careful. He was very nice and friendly too.
On time, attention to detail, consistent service/quality regardless of the technician, always ends with a safety reminder not to slip on tile coming off of wet carpet. Well done!
Great tech!!
Easy to work with, friendly, accommodating, quick, careful & clean.
Safe for humans and environment
We are thrilled with the service!
THANK YOU!
The staff is very professional. They cleaned the carpet and sofa very good.
The technicians are friendly, clean and explain everything they are doing. They are considerate of our belongings and will help move items, I'm in my 70's and can't always move items myself. They do a great job, even on our on our old carpet and chairs. Another plus, things don't get soaked and dry in a reasonable amount of time. Great company, employees and price...
Get the job done! Great techs
Like that you use "green" technology. No harsh chemicals. Care about the environment. Everything looked clean and beautiful. Thank you.
After many years as a customer, I am unhappy with my most recent cleaning. The carpet was left quite wet. It wasn't all the way dry for three days. We had to leave the furniture out of place and work around it. I think the equipment wasn't strong enough to remove the water or the technician (Chris) didn't do enough to vacuum the water out at the end.
And I have a series of purple spots in the middle of the family room carpet that was not there before the cleaning.
After all of the good experiences over the years, this one has been disappointing.
I like the fact that no harsh chemicals are used and gives me peace of mind that it's safe for my dog and cats and especially my new grandson!
The service was excellent because our technician listened to what I needed done and was friendly, happy and enthusiastic!
Non-toxic cleaning materials, do good work