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based on 35002 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was outstanding and the technician was incredibly amicable and kind.
Kind, polite, efficient technician.
Quality of carpet cleaning was amazing.
Your process does not leave the carpet with a "stiff" feeling. Also, the carpets are odorless.
Service was good, on time, and he did a thorough job of cleaning.
Technicians do great work!
Technicians arrive on time and call in advance to confirm their arrival.
I like the alkaline water cleaning.
I don’t have any sticky residue on my carpet after cleaning.
All good
Robert was great! Friendly, listened to what I needed, and did a great job!
Marcel is the best. So knowledgeable and kind.
Excellent customer service and very professional . They do exactly what they say they wiil do, abd do a great job!
Quality, availability, and professionalism.
It Works!
The job is always 100%! Everyone who has come to clean the carpet has always been efficient and courteous! A couple of times I haven't been able to be here during the job. I feel confident that ZeroRez is honest and will work hard whether or not I'm home! This last time, my 50 lb dog got sick on my white carpet 'll during the evening. No prob for Zero Rez! They got every bit out! No stain!
Minimum or no chemicals used
Ease of making a reservation
Horrible! Will not be returning! The rep was not friendly and was not responsive. He left a mess in my house. The hose knocked my walls and left black marks and dirty water all over my walls, floors and baseboards. I was so furious, I asked him to leave before he finished cleaning the tile in the kitchen. I called the main office to let them know and was informed that the manager would call be back and never did. I would like a complete refund as I paid someone to dirty my house and ruin my walls.
Easy to schedule, great technicians. Great service.
Excellent job, Jeff explained the whole process. He brought new life to carpet. will use your service again. Jeff only
wil was very nice. worked efficiently and quickly! Just did the job we asked no up selling!
Very professional. Very thorough. Did a great job on the carpets. The kitchen travertine looks better than it has looked in a long time.
Very professional with an attention to detail. Their tech was very personable.
Excellent work every time. Personable worker.
Great technicians, fair pricing and excellent service.
Very professional service and did a great job! The carpet dried faster than expected and it looks amazing!
Helpful and knowledgeable technician
Very thorough cleaning.
No chemical residue.
The technician, Jeff was very professional. He cleaned my carpets thoroughly and offered suggestion for keeping it clean in the future.
The tech did a great job
The man did a good job with the carpet. He also done my tile. I just love the outcome.
Already recommended zerorez to a friend.