Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 18, 2014 — Rated 9 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

On time, clean up after yourselves, and give some good advice.
Report a concern   August 18, 2014 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

no shampoo mess left behind
Report a concern   August 18, 2014 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Dennis, the service tech was very professional and friendly. He explained the whole process and gave tips on cleaning up any future stains left by our daughter or dog.
Report a concern   August 18, 2014 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Everything came out VERY clean! Dennis Smith was extremely polite and boy did he work hard and it paid off. My tile looks brand new! I will definitely schedule this again.
Report a concern   August 18, 2014 — Rated 10 out of 10 by Anna McNeill Zerorez Los Angeles
What do you like about our products and services?

It works!
Report a concern   August 18, 2014 — Rated 10 out of 10 by Kathy Wright Zerorez Los Angeles
What do you like about our products and services?

technicians know what to do and listen. company is on time, product is quality.
Report a concern   August 18, 2014 — Rated 10 out of 10 by Mark Stevens T Zerorez Los Angeles
What do you like about our products and services?

Daniel was very professional and took the time to explain to me the process from start to finish as he was cleaning our carpets.
Report a concern   August 18, 2014 — Rated 10 out of 10 by Jeannette Genes Zerorez Los Angeles
What do you like about our products and services?

It works on the spots.
Report a concern   August 18, 2014 — Rated 9 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Great quality job!
Report a concern   August 17, 2014 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

I was originally drawn to this company because of their use of the alkaline water. My son has very bad allergies and we didn't want to risk exposing him to any new chemicals. The staff was amazing and quick. I called on a tues and was able to get a Saturday appt. The service technician was friendly and got the job done in an hr and a half. I was greatly impressed and I will be recommend them to all my friends.
Report a concern   August 17, 2014 — Rated 10 out of 10 by C.Y. Zerorez Los Angeles
What do you like about our products and services?

Non toxic, technician was well-informed, on time, friendly
Report a concern   August 17, 2014 — Rated 10 out of 10 by Ronald & Kay Visconti Zerorez Los Angeles
What do you like about our products and services?

The technician Dana was excellent. We would want him again. He did an excellent job, our carpets have never been cleaned so well.
Thank you.
Report a concern   August 17, 2014 — Rated 10 out of 10 by J.U. Zerorez Los Angeles
What do you like about our products and services?

The technician was incredibly professional and the results were better than expected
Report a concern   August 17, 2014 — Rated 8 out of 10 by D.F. Zerorez Los Angeles
What could we do to improve?

Better gauge the time needed for the job. It was underestimated in my case and he had to return on another day to finish the job.
Report a concern   August 16, 2014 — Rated 10 out of 10 by Sharon Hotchkin Zerorez Los Angeles
What do you like about our products and services?

This was my second time using Zerorez.....one week after having all the carpets cleaned by Zerorez. My husband and grandson spilled Fruit Punch on a mostly white carpet. After trying to clean the large spot, I thought I had succeeded. The next day, it was bright bright red!
Zerorez came out a few days later...their tech spent quite awhile cleaning it and though I had doubts, it looks absolutely perfect and new!! You would never know that it was deeply RED.
Our carpets look brand new, w/o any of that stickiness that comes after regular shampooing.
Why would I ever call anyone else??!!
Also, there will never be any colored liquids in the living room again! :)
Report a concern   August 16, 2014 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Dedication to service
Report a concern   August 16, 2014 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

On time/ curtious/ thoughtful/ concerate/ careful and do a super job!!! carpet looks as good as new.
Report a concern   August 16, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

I love the fact that there is no chemical odor that accompanies clean carpets. The representatives are always on time and extremely gracious and anxious to please their customer. It is a joy to have worked with Zerorez for many years.

Thank you!
Report a concern   August 16, 2014 — Rated 10 out of 10 by M.A.V. Zerorez Los Angeles
What do you like about our products and services?

Robert is great. Love it when it comes to the house!
Report a concern   August 16, 2014 — Rated 10 out of 10 by James Bode Zerorez Los Angeles
What do you like about our products and services?

The carpets are clean and fresh smelling. The associate was very friendly!
Report a concern   August 16, 2014 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent results, carpet looks great. The technician was professional and polite and on time. Very pleased with service.
Report a concern   August 16, 2014 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

Very good work and makes no promises that they cannot keep.
Report a concern   August 16, 2014 — Rated 10 out of 10 by K.I. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who cleaned our carpet this time was absolutely the best!!!! Our carpet hasn't ever looked this clean with any of the other cleaners we've had at Zerorez. He took time to remove the excess water. During our last cleaning, the worker from Zerorez left so much water in our carpet! It took three days to dry!!! This time, it dried in about 6 or 7 hrs! T
Report a concern   August 16, 2014 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Products: they work! The carpet is clean!
Service: on time, friendly, and professional!
Report a concern   August 15, 2014 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Very professional, great results, good price.
Report a concern   August 15, 2014 — Rated 10 out of 10 by Vicky Maxwell Zerorez Los Angeles
What do you like about our products and services?

The technician was very nice and professional and did a wonderful job.
Report a concern   August 15, 2014 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

The carpets, slate, etc., is always very clean, dries quickly and never has a residue.
Report a concern   August 15, 2014 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Great customer service
Report a concern   August 15, 2014 — Rated 10 out of 10 by Anna Price Zerorez Los Angeles
What do you like about our products and services?

Marcel was so helpful.
The on time, the cost,
the efficiency...I have
told several friends
about your service.

anna
Report a concern   August 15, 2014 — Rated 10 out of 10 by Elizabeth Johansson Zerorez Los Angeles
What do you like about our products and services?

Rugs look near new after cleaning. Show up on time. Workman is very nice and professional. Serious about getting the carpets clean.

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