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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sal Alvarez provided the best service I have had with any carpet company in 30 years of operating my practice.
Very professional and efficient. Zerorez stands behind their work and return is something needs further attention.
Excellent cleaning of our carpet and area rug. Thanks!
Our carpets are very clean, the best they have been compared to other cleaners' work. Our technician Sal was friendly and professional.
Good quality product and customer service
I like how clean it looked originally but then the next day I saw streaks of brown dirt. It still is there
Excellent cleaning and friendly service provider
clean natural process w/o use of any harsh chemicals which may leave residue in the carpet.
congenial & efficient service by Dana....arrived early which was fine for our schedule.
I love my carpets after they have been cleaned! I will always ask for Marcel-he is great!
clean carpet no residual, great service.
Prompt, good work!
came on time, professional attitude and work.
I am a repeat customer, and your staff : from calling for service to your technician has always
proven to be of the utmost professionalism. More service related companies should take
some training, and lessons from your Company. Thank you, Heidi and Ken Schaefer
I like how they get the job done quickly, it doesn't take them half a day to clean the carpet
Excellent service. Dana is first class.
Green products, professional services.
The cleaning and the tech.
My upholstered furniture had never been cleaned but now it looks like new and there is no chemical smell or residue. The technician arrived on time and the charge was actually a bit less than I expected. Why did I wait so long?.
The technician (on 8/23) was very unfriendly and very snobbish at the beginning of the service. He did improve though, after we asked him to have a better attitude. But, that already set off a bad start for our day.
Prompt professional service. Knowledgeable friendly service men. Rashad did an excellent job
Great service, Larry did a great job and very nice
The technision Mr. M. Costamalliere was prompt and professional. He did an excellent job without any problem or nonsense. I would definately use your company and Mr. Costamalliere again.
Name removed
Larry alerted me when he was on his way. He didn't try to oversell me on things that I didn't need. He did an excellent job.
The use of all natural solutions.
I had asked for some help with the smell in one room from our old dog... He either forgot or you do not have this as an option...
Clean and efficient
The carpet was clean when the technician left. He was polite and did the job quickly.
He was willing to answer any questions that we had.
The appointment was easy to make and the technician arrived on time. He was very informative and did not try and "sell" me additional services. I am very pleased with how the carpet turned out and the fresh smell the cleaning process left.
Professional, courteous, conscientious employee did a great job cleaning the carpets!

professional and quick