Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34875 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 24, 2014 — Rated 10 out of 10 by Janet Garrison Zerorez Los Angeles
What do you like about our products and services?

Great Customer service and carpets look great

Report a concern   September 24, 2014 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Sal was outstanding. What a great job, delivered by an excellent representative of Zerorez.

Report a concern   September 24, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

carpet very clean and the service tech was great. he worked so hard to get all the pet stains and kids stuff out of our carpet. this was our first time using Zerorez and I know we will use your services again.

Report a concern   September 23, 2014 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Sal was our technician. He did a job better then I expected. He explained everything that would be done & pointed out one area in our area rug
pad that was damaged before he started. I appreciated that so I wouldn't blame anyone for something that was already there.
I had mixed feelings about using Zerorez because my daughter had such a bad experience but thought I would give it a try, no regrets.
I would use Zerorez again if I could have Sal do the job

Report a concern   September 23, 2014 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

The products are clean and chemical-free, and they do a better job than products with chemicals. The technician, Livingston, was friendly, efficient and did a superb job of getting my older carpets clean in very little time.

Report a concern   September 23, 2014 — Rated 10 out of 10 by D.V.D. Zerorez Los Angeles
What do you like about our products and services?

Quality of work; carpet and tile looks almost new.

Report a concern   September 23, 2014 — Rated 10 out of 10 by Paul Silliman Zerorez Los Angeles
What do you like about our products and services?

There is no chemical smell
Your technicians are very accomodating
The carpets look so clean
I am really comfortable using Zerorez for carpet cleaning and I certainly tell everyone I hear that is going to have carpets clean to call your company

Report a concern   September 22, 2014 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Very professional and reliable.

Report a concern   September 22, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

I am happy with everything.

Report a concern   September 22, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

We had a stain we thought would not come out and it did come out. We like that the products are clean and effective with virtually no odor. The carpet feels soft under my feet.

Report a concern   September 22, 2014 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Everything, the whole process is seemless, easy to use and wonderful. The technician
For my Sept. 20th service, Daniel, was the best yet. The carper was cleaned a d
Restored to a remarkable degree and did actually dry in 24 hours. I will request Daniel for
All future service calls and recommend him to all my friends and family.

Report a concern   September 22, 2014 — Rated 10 out of 10 by J.B.S. Zerorez Los Angeles
What do you like about our products and services?

It is your customer service that I like the best. Robert came over on Saturday and did an amazing job with the issue we had. Thank you for being a company that stands with your clients. We will recommend and use Zerorez for as long as we have flooring.

Report a concern   September 22, 2014 — Rated 10 out of 10 by K.C.T. Zerorez Los Angeles
What do you like about our products and services?

The results are always spectacular, no matter how dirty my carpets are!

Report a concern   September 22, 2014 — Rated 10 out of 10 by Jim Taitt Zerorez Los Angeles
What do you like about our products and services?

Fair price for the amount of carpet being cleaned, honesty and professionalism of the technician. The best part was in the past with other carpet cleaning services I've used they always had excuses that they may not be able to satisfactorily clean a traffic area or a stain.And they usually didn't do a good as predicted. With our ZeroRez Tech, He never made a comment about any area being to difficult or impssible to get clean. And to my surprise he got it cleaner than I thought was possible as the carpets were pretty dirty and had some tough stains at least I thought.

Report a concern   September 22, 2014 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Service was fast, the carpet dried quickly and stains that we never thought would come out actually did.

Report a concern   September 21, 2014 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

You never fail to provide excellent service, really nice and generous carpet cleaners and my carpets get clean like never before...My favorite company.

Report a concern   September 21, 2014 — Rated 10 out of 10 by Y.M. Zerorez Los Angeles
What do you like about our products and services?

I was happy with my service request on cleaning my sofa and area rug. The worker was very nice.

Report a concern   September 21, 2014 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Very good technicians and a wonderful product

Report a concern   September 21, 2014 — Rated 8 out of 10 by R.A. Zerorez Los Angeles
What could we do to improve?

It was a little pricey. Makes it a tough sell

Report a concern   September 21, 2014 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who did the job at my home was polite, clean and crisp, professional, and did an absolute GREAT JOB!!! I say give his a raise!!!!!!
Name removed

Report a concern   September 21, 2014 — Rated 9 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Cleaning products worked as advertised. Timely arrival also a big plus.

Report a concern   September 21, 2014 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient, and great results!

Report a concern   September 21, 2014 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

The carpets were well cleaned, the worker was friendly, efficient, and very fast in getting the job done.

Report a concern   September 21, 2014 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

good results

Report a concern   September 21, 2014 — Rated 3 out of 10 by J.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had voiced concerns that my carpet felt wet when the tech finished. My concern was dismissed. It is two days later and my stairs are still damp. I was having a party which was the reason for the cleaning. My loft carpets were so wet I couldn't move the furniture back 24 hours later

Report a concern   September 21, 2014 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Loved how the carpet felt so soft and fluffy after the cleaning

Report a concern   September 21, 2014 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Zerorez techs are always careful with my property (protecting corners, floors, etc) and are very thorough in their cleaning. They will go over a piece of furniture or an area carefully to be sure they've done everything they can to get it clean or deal with a spot. They also leave the carpets and upholstery much drier than any other cleaners I've ever used.

Report a concern   September 21, 2014 — Rated 10 out of 10 by James Taylor Zerorez Los Angeles
What do you like about our products and services?

I needed an emergency clean up due to a plumbing issue. After calling Zerorez, Sal was at my door in less than 2 hours after calling. Another company was unable to make an appointment earlier than two weeks out. I thank Zerorez and Sal for making time to work with me despite a full day.

Best,
James

Report a concern   September 21, 2014 — Rated 7 out of 10 by S.S. Zerorez Los Angeles
What could we do to improve?

your guy darion i think left his pre treatment sprayer here. It has been on my porch since last week.

Report a concern   September 20, 2014 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

Excellent!


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