Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34875 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 2, 2014 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Very clean services. Non chemical product. Fresh floors after service. Friendly Technicians.
Report a concern   October 1, 2014 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

it has given us the best results on our carpets
Report a concern   October 1, 2014 — Rated 9 out of 10 by M.O. Zerorez Los Angeles
What do you like about our products and services?

I like that your product does not include soap. Also, your technician, Sal Alvarez, was very professional, efficient, and informative with suggestions how to keep my carpets clean.
Report a concern   October 1, 2014 — Rated 8 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

Vacuum carpets before cleaning. For the price, this should be included.
Report a concern   October 1, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Brian was outstanding!! He did a beautiful job. Everything looks SO Much Better. I am requesting another appt with Zerorez for my couch to be cleaned and treated. Brian was so professional, nice, and worked so hard and answered all my questions. I will definitely recommend your company to all my friends. Thank you so much!!!
Report a concern   October 1, 2014 — Rated 9 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

The tech was very professional! The couch looks great.
Report a concern   October 1, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Good cleaning
Report a concern   October 1, 2014 — Rated 0 out of 10 by S.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had my hardwood floors cleaned, or so I thought, on Monday September 22nd. They were only spot cleaned and then buffed. While they looked nice right after the buffing I was very disappointed to realize they were not actually cleaned. They are a dark brown so they do not show the "dirt" but what I had expected was to have them cleaned. I found out they were still very dirty when I wiped up a spill and found dirt on the cloth. I then got down on the floor and used a Bona wood cleaner on the floor and when I wiped it off the cloth was very dirty. Maybe I expected more than was delivered but I will not be using this service again because the main purpose was to actually clean my wood floor and that is not what I got.
Report a concern   October 1, 2014 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Professional staff and carpets look great
Report a concern   October 1, 2014 — Rated 10 out of 10 by Joan/Mark Coleman Zerorez Los Angeles
What do you like about our products and services?

Good product, well mannered and professional technicians
Report a concern   October 1, 2014 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

No odor.drys quickly. Great service.
Report a concern   September 30, 2014 — Rated 10 out of 10 by T.K.G. Zerorez Los Angeles
What do you like about our products and services?

You offer the best carpet cleaning service that I know of and I feel that your awrvice is environmentally friendly.
Report a concern   September 30, 2014 — Rated 10 out of 10 by Jennifer Cagle Zerorez Los Angeles
What do you like about our products and services?

Darnell was very courteous and professional. We will use Zerorez again!
Report a concern   September 30, 2014 — Rated 10 out of 10 by Dana Griggs Zerorez Los Angeles
What do you like about our products and services?

Robert always does an exceptional job!
Report a concern   September 30, 2014 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Service and professionalism plus a lot of hard work.
Report a concern   September 30, 2014 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Service went over and beyond expected.
Thanks Larry.
Report a concern   September 30, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Larry was prompt, efficient and courteous.
Report a concern   September 30, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

product works well, service people work hard and are courteous
Report a concern   September 30, 2014 — Rated 10 out of 10 by U.R. Zerorez Los Angeles
What do you like about our products and services?

It works. Use for home and office.
Report a concern   September 30, 2014 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

The quality and thoroughness of service and the professionalism... It can't be beat!!
Report a concern   September 29, 2014 — Rated 10 out of 10 by Patricia Martz Zerorez Los Angeles
What do you like about our products and services?

I am ready to scrap my 12-year old carpet until I get it cleaned by Zerorez and it looks like new. It stays clean much longer than when I used other cleaning companies. The techs are polite, friendly, and professional.
Report a concern   September 29, 2014 — Rated 8 out of 10 by D.M. Zerorez Los Angeles
What could we do to improve?

I was pleased with the service, making the appointment and the technician was absolutely fantastic.
I think the only thing that could improve would be the price. I would start using you every 6 months but because of the price I can only afford once a year.
Report a concern   September 29, 2014 — Rated 10 out of 10 by G.R. Zerorez Los Angeles
What do you like about our products and services?

how clean the carpets were afterwards
Report a concern   September 29, 2014 — Rated 10 out of 10 by Advanced Ground Systems Zerorez Los Angeles
What do you like about our products and services?

Friendly Customer Service and attention to detail.
Report a concern   September 29, 2014 — Rated 10 out of 10 by W.W. Zerorez Los Angeles
What do you like about our products and services?

Your service man was very good. He was detail orientated and took extra time and effort to move items and cover as much floor area as possible. Overall, I was extremely happy with the job that was done. My hardwood floor and carpets look as good as they have since first installed.
Report a concern   September 29, 2014 — Rated 10 out of 10 by J.O. Zerorez Los Angeles
What do you like about our products and services?

HOW FAST IT WAS DONE, SO CLEAN AFTER DONE (AND CARPETS WERE SO DIRTY AND DRIED SO FAST.i WAS SO PROUD OF MY CARPETS LOOKING SO GREAT. i WAS HAVING A CHILDEN'S PARTY OUTSIDE BUT WHEN PEOPLE WALKED IN THEY COMPLIMENTED ON THE BEAUTIFUL COLOR OF HE CARPET (LIGH BEIGE) AND HOW CLEAN AND BEAUTIFUL CONSIDERING THE COLOR. YOUR REPRESENTATIVE SO CLEAN AND NICE AND HELPFUL. THANK YOU GLAD I FOUND YOU WILL ALWAYS KEEP YOU IN MIND. THANKS TO KFI RADIO STATION COMMERCIAL ON ZEROREZ.
Report a concern   September 29, 2014 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Effectiveness
Report a concern   September 29, 2014 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Our technician, Daniel, was very efficient. He worked very hard, stopped to show me certain issues regarding the carpet in one room. I was impressed in how careful he was in our home, not leaving water behind on the floors, using corner guards, etc.

Our carpets look great now - couldn't be happier. I will use Zerorez again and highly recommend them to our friends.
Report a concern   September 29, 2014 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Timliness of arrival, professionalism of the tech
Report a concern   September 29, 2014 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Always friendly and carpet s look great

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