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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet came out cleaner than I thought it would and dried within a day. Larry was very efficient, hard worker, on time (early-which was great) and courteous.
I like that you have professional staff, you were on time, and had a genuine interest in helping me.
Excellent job at cleaning my carpets. They look new! Friendly service also.
Dennis Kennedy was very professional and friendly. He was efficient and the results were great.
Tech was outstanding
He did an excellent job
Was professional and very helpful in suggesting what to clean
livingston our tech was great. He tried an area on our marble floor first to see if it would come clean . WOW its looks great. Floor looks brand new. You guys are now my ONLY choice for carpet and floor cleaning. I figured if Bill Handle uses your company you must be great. Thanks for a GREAT job. Ron Wooster
Dana was super! Area rugs looked good as new when he finished
Showed up on time, personable, did a great job
Loved your responsiveness and how your technician was professional and honest.
If you have a time window make sure it's an accurate window. I was to receive your service between 8 A.M. and 10 A.M. I received a call that your provider was on his way at 8 A.M. and would arrive @9 A.M. Why bother to include 8 A.M. as part of the window? This is not the first time this occurred.
Best I've ever tried
No smell or chemical ordor
The great jog in carpet cleaning
The technician arrived as scheduled, answered all questions prior to beginning service, was courteous, did a good job. The only "complaint" would be that I had requested a specific technician and was surprised that someone else came out. Although the tech who came out did a good job, I think it would be nice to let the customer know ahead of time if their requested technician is not available.
got the stains out
No soap used in the cleaning
The guy that came to do the service was very pleasant and Professional.. He worked hard and did a great job!
Lower your prices !!! I got two rooms done for 240.00 kinda steep I think
First of all (and most important), your cleaning method is safe and non-toxic. Those I talked to on the phone were friendly and very helpful. Larry Sanders, who cleaned my carpeting, was informative and very professional. He gave me some good advice about carpets and keeping them clean. I was impressed that he used corner protectors for the walls and that he provided me with booties to wear. I was amazed that the spots, stains, and grease spatters on the dining room carpet came out beautifully! Your service cost twice as much as other services, but hopefully my carpets are twice as clean and will stay clean twice as long. Thank you very much!
Dennis smith was great and the carpet was awesome. It was so dirty we didn't think anything would get it clean. Thanks so much
Your young man was very polite. Thank you
Clean almost always on time. The service person calls about a 1/2 hour ahead of time. Your office sends out reminders. Best of all we like the finished "product" of your work.
They work
Would not have used u again if we weren't happy with ur services!
Thorough job and the clean feeling my whole house has afterward
Very satisfied with the results. Helpful information to keep the rugs and upholstery looking good.
Very professional. Much better results than any other company we have used.
I was quoted one price on the phone.185.00 The tech said the didn't know what they were talking about and charged us 225.00. Please call!
Normally, after a carpet cleaning, I can smell the smell for days. I have even fought a headache. When my carpet was done, I couldn't smell ANYTHING. I'm not sure if I'm supposed to give names, so I won't. The gentleman who worked at my house was efficient, very nice, explained the procedure and aftercare for the carpet. As a matter of fact, he was EARLY to the appointment. I wasn't totally ready for him, so he helped me get ready. I highly recommend your products, services and employee.
Cleaning with hot water. Your customer service. Thank you