Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2015 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

We have always been very satisfied with how well our carpets were cleaned.

However, this time we had 2 large lounge chairs cleaned also and the piping on one of the chair arms was not completely cleaned. I waited to comment until I was sure the chair was dry and I could be certain the darkness wasn't just moisture.

Report a concern   January 4, 2015 — Rated 9 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

Clean and efficient. Worker was professional.

Report a concern   January 4, 2015 — Rated 10 out of 10 by Sam Mecey Zerorez Los Angeles
What do you like about our products and services?

We like the alikline water used to clean

Report a concern   January 4, 2015 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Just having my carpet cleaned makes my whole house feel clean!!!

Report a concern   January 3, 2015 — Rated 10 out of 10 by Doris Branscombe Zerorez Los Angeles
What do you like about our products and services?

I liked the ease of drying and how clean everything came out. I like Brian who did a great job, he was clean and friendly.

Report a concern   January 3, 2015 — Rated 10 out of 10 by R.Y. Zerorez Los Angeles
What do you like about our products and services?

Sal did a great job and from now on I want him to come to my house to clean the carpet.
He took his time to make sure he ot out as much dirt as he could.
Last time we had some other guy and it was not nearly as good as this time.

Report a concern   January 3, 2015 — Rated 7 out of 10 by K.A. Zerorez Los Angeles
What could we do to improve?

Price is veryyyyyyy high

Report a concern   January 2, 2015 — Rated 10 out of 10 by V.C.C.T.C. Zerorez Los Angeles
What do you like about our products and services?

Thorough cleaning, eco-friendly, no harsh chemicals, the service man came on time, he was friendly and professional.

Report a concern   January 2, 2015 — Rated 10 out of 10 by C.L.C. Zerorez Los Angeles
What do you like about our products and services?

Everything looked really clean. I'm eager to see how well the clean lasts.

Report a concern   January 2, 2015 — Rated 6 out of 10 by T.C.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Just had our annual whole house/and couch cleaning. Bill came to a whopping $515. Same house, same carpet. NEVER paid that much before. Carpet looks great as always, but I will be looking for a more reasonable company.

Report a concern   January 2, 2015 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Carpets always clean and fresh.

Report a concern   January 2, 2015 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

The service was excellent

Report a concern   January 1, 2015 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Fast and dries quickly

Report a concern   January 1, 2015 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

It is natural products and I like how the tech puts up the corner guards to protect the corners.

Report a concern   January 1, 2015 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

The management group that handles our house we are renting had just had the whole house cleaned including shampooing the carpet. Well the house stunk so bad like wet dogs, we found out from the neighbor that the previous renters had inside dogs. Well your technician came and cleaned the entire home including the tile floors and the soap residue and dog hair and everything else he took out of the carpets was amazing. The house no longer stinks and you can tell the carpet and floors are spotless. Bravo to ZEROREZ!!!

Report a concern   December 31, 2014 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with almost everything, The technician showed up clean, and on time very informative with all my questions. He did a beautiful job and I am very happy with the results. He really worked very hard at trying to do a good job.

The one thing I was not to pleased with, was the ladies answering the phone they spoke so fast calling, to confirm my appointment I didn't understand them had to listen to my message before I called back to see who called me. I also didn't like how they answered my questions on price and details on the cleaning part. Other then that I'm glad I did choose you!!! the end results were fabulous.

Report a concern   December 31, 2014 — Rated 10 out of 10 by Monica Stites Zerorez Los Angeles
What do you like about our products and services?

Robert is always professional suggesting products explaining the process. Matt and Robert are
A good working team. Robert works hard for your company and highly suggest he needs a raise.

Report a concern   December 31, 2014 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

great results in my carpets and tile. They look like new!

Report a concern   December 31, 2014 — Rated 10 out of 10 by R.M.V. Zerorez Los Angeles
What do you like about our products and services?

Quick, efficient and very reliable

Report a concern   December 31, 2014 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Sam was excellent. He did a great job. Very polite and neat in his work.

Report a concern   December 30, 2014 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Soap free cleaning and great customer service

Report a concern   December 30, 2014 — Rated 10 out of 10 by S.B.H. Zerorez Los Angeles
What do you like about our products and services?

Love the fact that there is no soap or cleaning agents used....just water! Our carpets look great!

Report a concern   December 30, 2014 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

I can trust your employee in my home.

Report a concern   December 30, 2014 — Rated 9 out of 10 by Heather Dunn Zerorez Los Angeles
What do you like about our products and services?

Non toxic, good service

Report a concern   December 30, 2014 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Customer service very good. People friendly. On time.

Report a concern   December 30, 2014 — Rated 9 out of 10 by A.R.C. Zerorez Los Angeles
What do you like about our products and services?

I'm still waiting to get my revised bill back.

Report a concern   December 30, 2014 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

The job and the product is excellent. Your employee was professional and did a great job.

Report a concern   December 30, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

The environmentally safe products you use. And, the professionalism of the workers.

Report a concern   December 30, 2014 — Rated 9 out of 10 by N.J. Zerorez Los Angeles
What do you like about our products and services?

Since this was our first time with your company, we asked a lot of questions of your technician. When he was done, the rug in the hall way did not look that clean. After a day or so, I vacummed it. It looked better. The spots came out. Now we wait to see how long it will take for them to come back. Very interesting procedure.

Report a concern   December 29, 2014 — Rated 9 out of 10 by Catherina O'Neil Zerorez Los Angeles
What do you like about our products and services?

The technician was very professional. I love the fact you don't use sticky soap. I was disappointed the price was so much higher than last time.


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