What our clients think of us!

Carpets cleaned up very nicely. Technician (Darnell) was very professional, friendly, and did a very thorough job. A+

No harsh chemicals . Keith was on time and professional.

Cleaning without the use of chemicals.
Also very professional

The tech was very nice, I am just not sure the cleaning was any different than a less expensive brand.

I had been quoted a price when I scheduled the appointment and when the person (Dennis) came to my home, he charged me $80.00 more. The price included cleaning an area of up to 200 sq. ft. and the areas he cleaned were clearly not 200 sq. ft. each. He claimed that he was actually charging me for spending time cleaning because of the furniture that was there, which were the beds that he would have to go very very slow. I was confused and upset, I had never been treated this way before and when I told him that, he claimed that the previous times, I had not been charged correctly and that he was going to make sure that those people were either discharged or at least reprimanded. I felt he is wrong, I did not expect him to say that. The area was also not left very clean, as it had been previously done before and when I asked him, he said it was the best he could do. He had offered to clean other areas and for a 18 sq. ft. closet and 25 sq ft. bathroom he wanted another $60.00 for a total of $384. I believe this was outrageous, when I had started with a quote of $229.00 for 4 areas of up to 200 sq. ft. each. I am very unhappy and disappointed with the cleaning that was done, when it had been previously done right. This is the reason I was inclined to schedule with your company again. I hope we can come to a positive understanding. The Holidays are here and I was so looking forward to showing off my carpet because I have spoken very highly of your company before.

Thank you,

Name removed,
Phone number removed

The service technicians are always helpful, professional, knowledgeable, and pleasant. Larry Sanders has been to our home more than once and I would recommend him to others. We have used Zerorez for over 6 years on our carpet, grout and shower tile. The cost is more than a traditional carpet cleaning service but the carpets stay clean longer and look great. I'm always happy with the service and will continue to recommend and use Zerorez in the future.

on time and very nice cleaning job..thanks again...technician was very polite

clean operation and easy in and easy out of the house and rooms

Serviceman was on time. Products worked very well on my badly stained 15 year old carpet.

Great job cleaning and removing pet odors, on time, and professional.

I appreciate how clean my carpet gets.
I love how the stains are removed.
I really enjoy having Dana as My Zerorez Man!

Your Zerorez cleaning product is outstanding. I never have to worry when I use it to clean a spot. It comes out right away and never comes back.

carpets appear to have gotten very clean however they are still damp/wet after 24 hours since the service.

Everything
Great technicians know their job and product
Helpful courteous
Best rug cleaning I have ever had

Knowledgable, helpful, thorough, and friendly technicians.

The carpet feels clean (no soap!) when you finish....Gil did a great job!!

Friendly, reliable service and end result of clean carpet!

A wonderful job by a wonderful service man.

Just the customer a general idea of how long the carpets will need to dry so furniture can safely be put back.

Friendly, excellent service. Good communication. Positive truly nice people.

I can't tell the difference between zerorez and other company's that I have used. But your service tech made a very good impression on me. He didn't rush, he was on time even called to tell me he was a half hour away, and made sure I was happy with the job before he left.

Your products work, and work very well. I had some bad spots on the carpet this time from my grandkids. Wondered if they would even come out. Amazing. My carpet looks brand new. This is the third time I have used your company and even though I find you a little more pricey than the others, it is worth every penny. You have sent really great people each time and this time especially, he was done in 40 minutes. Thank you to both you and your staff!!!!!! Happy Holidays!

Love your Customer Service! A call to remind me that the technician is on his way is very professional. My technician, Livingston, arrived on time and with a very friendly attitude. I like the fact he goes out of his way to be careful with furniture, my wood railings on the stairs, and the booties are a great touch! Your prices are very reasonable and the work is outstanding. And of course, I love the green aspect of your company - you are "The Right Way to Clean"!

The customer service tech was great and he worked very hard on the floors however, after they dried (bedroom only) it was still soiled and you could see it very clearly. This was the very reason we decided to have the rugs cleaned and so it is disappointing. Areas that did not get cleaned very well were entrence to the bedroom and both sides where you would get into bed. Name removed Phone number removed

the cleanliness i feel in my house when you are finished

Robert works hard to get out every spot. There is no residue that attracts the dirt to come back. It doesn't take forever to dry.

Spic and span cleaning man, the superhero of sanitary... ZEROREZ!!!!

we were overcharged from what the estimate on the phone was by $31.Estimate was $229 we were charged $260. We have used your services before and were very satisfied but not this time. We requested just to move the couches but that would have an extra charge.

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You do good work. Eduardo was excellent. I like the results from Zerorez carpet cleaning.