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based on 34673 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As always your technicians are truly professional and nice guys!
Brett was here and he was wonderful!
There are no chemicals involved and my carpet looks brand new after the cleaning.
Knowledge and cleanliness
free of chemicals and sticky solvents, smells fresh, and it totally cleans!!!
Daniel did a great job! We would ask for him again.
Tim Higby
performance and flexibility. We had 5 rooms of carpeting done, 2 couches, 2 chairs and 3 large area rugs.
I've used Zerorez twice. The first time went just fine. The second time (just recently)some large spots came up as it was drying. I called Zerorez and they made an appointment, came out, and the spots seem to be gone. It is still drying but I think it will be okay. The technician explained what probably caused it and it made a lot of sense. So, we are very happy with the service. Thanks!
It has been a little over a week now, if I recall correctly, I believe the guys name is Danny. He called a half hour before he was to be here, to let me know he would arrive at the scheduled time of 12:00. Danny was very friendly and did a GREAT job. My carpet looked new again.
Sincerely,
Terry Burns
It really does a fantastic job on my carpets!
Techs are on time. They are pleasant and professional. They work efficiently and perform a great job.
The carpet gets troughly clean
Best method we have tried!
Brian did an excellent job! All spots were gone. My carpet looked like new.
Thank you!
We're very disappointed with this service this time. This is not indicative of the quality of work that we have seen in the past. The person who was out here did not clean the entire square footage quoted. None of the offices were cleaned, and our conference room was not cleaned, as well as some of the cubicles in the far corners of the office.
We need to reschedule for another cleaning and we DO NOT want the same rep to come out, and we need a discount.
We have used ZeroRez for our cleaning before, and our CFO uses them for her house. If this is the type of work that is to be expected from here out, we will not be using or recommending your services to anyone as we have in the past.
The only complaint I have this time is that once the carpet dried, there were a few orange colored stains that I have had to try and get out myself. This didn't happen the last time I used Zerorez.
It is always clean and stays that way for a long time
There were a couple of spots that did not come out in the first cleaning. Zerorez sent the technician out again right away to take care of the problem. No more spots!
A nearly full can of paint dumped on my carpet...you guys were here within the hour. I am very impressed that I cannot tell where the puddle of paint was because there isn't even a slight stain. Mind blowing!
Prompt arrival,friendly professional operator,doesn't leave residue, dries quickly.
Carpet looks great! I hope it will last. Livingston was excellent! I plan to have zerorez clean
My furniture next.
The price is a bit high
Your product does an excellent job cleaning carpets -- better than any other service I have used. Your staff is very professional and personable.
YOU do a great job and your technicians are very polite and personable
I like that you don't use any chemicals in the cleaning process and, of course, there is no residue. Your technicians always do an outstanding job, are on time, polite, and get the job done in a very reasonable amount of time.
The carpets turn out beautiful, dry quickly, and I know it's safe for my pets and family because you don't use harsh chemicals. The technician arrived on time and was very efficient.
the job was done well and we were so pleased with the end results
Nobody does a better job cleaning my carpet. Additionally, the employee was polite, honest, on time, and hard working.
it worked. The carpet looks amazing and it was in pretty bad shape. Also, Rashad was very professional, knew all about the product and was just a delightful person to work with. thank you.
The carpets actually end up clean (and stay that way for longer).
My carpets look amazing!