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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was on time, personable, and meticulous. He gave me information on the process as he was working. He was able to get out stains that a previous cleaning did not get out.
(Please just use my initials and city to promote Zerorez--not my full name.)
Technician was quick, helpful, and courteous.
You guys came back out and cleaned our bedroom carpet a 2nd time and I truly appreciate that. The problem with it was the carpet was left so wet it took until midnight for it to dry and that was with the overhead fan on high and a 2nd fan also on high. Your tech left at ~12:30. We had the fans running for close to 12 hours. To me that is excessive.
Wonderful results, great service rep. ,Robert
Sal was fantastic! Very professional and very thorough. Our carpets have never looked so good. Thank you!!
I love the product. The technition was informed and helpful. He took care not to contaminate the areas not being treated. Clean and efficient. Thank you,
The first time I had my tile grout cleaned I was so impressed, so I scheduled another cleaning. The job done on Saturday was terrible, couldn't even tell it had been cleaned. Entire areas were missed. I feel like it was a total waste of my money. To make it right you would have to do it over.
They do an excellent job. They are very careful while working in our home. The gentleman that cleaned our carpets were very personable.
The technician was very professional and we are happy with the results. Also like the fact there are no chemicals used.
You deliver on your services, correct any problems and your personnel are friendly and knowledgeable. I regularly recommend you. I only wish you did high rise office buildings so I could use you at my place of business.
Chemical-free cleaning ... with alkaline water, just like my Kangen water to clean my body inside out!
Worst service I have ever encountered !!!!
I like the idea of no soap.
Scheduled to clean carpet and tile in my condo. When technician arrived he informed me he could not do the cleaning because he could not park close enough to the unit. The scheduler knew it was a condo, however he never asked me about access to the unit.
No sticky residue
Was not late for appointment, called prior to appointed time. No harsh chemical odor in cleaning solution. Technician was courteous, professional, did not rush job. We had carpet, 2 chairs and 2 sofas cleaned. Very satisfied with the results. Will use the company again for any future cleaning.
Very nice and prompt. Great job.
i like the idea of no soaps to attract dirt. guys always nice. carpets get clean yay
Very helpful to answer any questions, always in time, and willing to go the extra mile for their clients to make the floors look great!
Cleans well, dries
All natural, no chemicals, fresh feeling afterwards, gets rid of smells and odors from pets, safe for pets who may have allergies to cleaners and soaps stuck in carpets and so many more reasons. Rates are very reasonable and I will have my carpets, rugs, tile, wood floors and furniture cleaned by Zerorez only.
I like the fact that they are always prompt, clean and effective. My carpets come out beautifully clean and with no harsh chemicals.
friendly,carpets look like new
You're prompt. Do a thorough job, polite and stand behind your business. I will always call Zerorez. Thank you.
my carpet feels clean and the technicians are always nice and efficient
The service was done by someone who was knowledgeable and extremely courteous.
Crew did a very good job, with no problems.
The communication between the rep and your office terrible. Truck broke down
And rep couldn't perform his work. Replacement was going
To be late the next day. That person Called and it was about 1.5 hr later than I had been told
By the office. Then when he did show up, he worked quickly, very quickly.
The technician was pleasant and the workmanship very good. The work done to patch the bleach mark was better that I expected.

Effective, not too wet, spots do not return