Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2014 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

clean operation and easy in and easy out of the house and rooms

Report a concern   December 11, 2014 — Rated 9 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Serviceman was on time. Products worked very well on my badly stained 15 year old carpet.

Report a concern   December 11, 2014 — Rated 9 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Great job cleaning and removing pet odors, on time, and professional.

Report a concern   December 11, 2014 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

I appreciate how clean my carpet gets.
I love how the stains are removed.
I really enjoy having Dana as My Zerorez Man!

Report a concern   December 11, 2014 — Rated 10 out of 10 by Alice Walsh Zerorez Los Angeles
What do you like about our products and services?

Your Zerorez cleaning product is outstanding. I never have to worry when I use it to clean a spot. It comes out right away and never comes back.

Report a concern   December 11, 2014 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

carpets appear to have gotten very clean however they are still damp/wet after 24 hours since the service.

Report a concern   December 11, 2014 — Rated 10 out of 10 by B.A.W. Zerorez Los Angeles
What do you like about our products and services?

Everything
Great technicians know their job and product
Helpful courteous
Best rug cleaning I have ever had

Report a concern   December 11, 2014 — Rated 10 out of 10 by B.J. Zerorez Los Angeles
What do you like about our products and services?

Knowledgable, helpful, thorough, and friendly technicians.

Report a concern   December 11, 2014 — Rated 10 out of 10 by Richard VanWagenen Zerorez Los Angeles
What do you like about our products and services?

The carpet feels clean (no soap!) when you finish....Gil did a great job!!

Report a concern   December 11, 2014 — Rated 10 out of 10 by S.G.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly, reliable service and end result of clean carpet!

Report a concern   December 11, 2014 — Rated 10 out of 10 by V.V.D.A. Zerorez Los Angeles
What do you like about our products and services?

A wonderful job by a wonderful service man.

Report a concern   December 11, 2014 — Rated 8 out of 10 by L.S. Zerorez Los Angeles
What could we do to improve?

Just the customer a general idea of how long the carpets will need to dry so furniture can safely be put back.

Report a concern   December 10, 2014 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly, excellent service. Good communication. Positive truly nice people.

Report a concern   December 10, 2014 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

I can't tell the difference between zerorez and other company's that I have used. But your service tech made a very good impression on me. He didn't rush, he was on time even called to tell me he was a half hour away, and made sure I was happy with the job before he left.

Report a concern   December 10, 2014 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Your products work, and work very well. I had some bad spots on the carpet this time from my grandkids. Wondered if they would even come out. Amazing. My carpet looks brand new. This is the third time I have used your company and even though I find you a little more pricey than the others, it is worth every penny. You have sent really great people each time and this time especially, he was done in 40 minutes. Thank you to both you and your staff!!!!!! Happy Holidays!

Report a concern   December 10, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Love your Customer Service! A call to remind me that the technician is on his way is very professional. My technician, Livingston, arrived on time and with a very friendly attitude. I like the fact he goes out of his way to be careful with furniture, my wood railings on the stairs, and the booties are a great touch! Your prices are very reasonable and the work is outstanding. And of course, I love the green aspect of your company - you are "The Right Way to Clean"!

Report a concern   December 10, 2014 — Rated 5 out of 10 by K.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The customer service tech was great and he worked very hard on the floors however, after they dried (bedroom only) it was still soiled and you could see it very clearly. This was the very reason we decided to have the rugs cleaned and so it is disappointing. Areas that did not get cleaned very well were entrence to the bedroom and both sides where you would get into bed. Name removed Phone number removed

Report a concern   December 10, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

the cleanliness i feel in my house when you are finished

Report a concern   December 10, 2014 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Robert works hard to get out every spot. There is no residue that attracts the dirt to come back. It doesn't take forever to dry.

Report a concern   December 10, 2014 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Spic and span cleaning man, the superhero of sanitary... ZEROREZ!!!!

Report a concern   December 10, 2014 — Rated 0 out of 10 by H.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

we were overcharged from what the estimate on the phone was by $31.Estimate was $229 we were charged $260. We have used your services before and were very satisfied but not this time. We requested just to move the couches but that would have an extra charge.

Report a concern   December 9, 2014 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

I

Report a concern   December 9, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

You do good work. Eduardo was excellent. I like the results from Zerorez carpet cleaning.

Report a concern   December 9, 2014 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

My carpets look amazing!

Report a concern   December 9, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

As always your technicians are truly professional and nice guys!
Brett was here and he was wonderful!

Report a concern   December 9, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

There are no chemicals involved and my carpet looks brand new after the cleaning.

Report a concern   December 9, 2014 — Rated 10 out of 10 by T.N. Zerorez Los Angeles
What do you like about our products and services?

Knowledge and cleanliness

Report a concern   December 9, 2014 — Rated 10 out of 10 by T.V.M. Zerorez Los Angeles
What do you like about our products and services?

free of chemicals and sticky solvents, smells fresh, and it totally cleans!!!

Report a concern   December 9, 2014 — Rated 10 out of 10 by Tim Higby Zerorez Los Angeles
What do you like about our products and services?

Daniel did a great job! We would ask for him again.

Tim Higby

Report a concern   December 9, 2014 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

performance and flexibility. We had 5 rooms of carpeting done, 2 couches, 2 chairs and 3 large area rugs.


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