Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 13, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent job which is just what I expected based on all prior visits! Thanks.

Report a concern   November 13, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

No chemicals, carpets look great!! A little pricey.

Report a concern   November 12, 2014 — Rated 9 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

quality work, polite employees

Report a concern   November 12, 2014 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Its not the service tech's problem as he was great, but the truck left a big ugly grease spot right in front of my house. I am entertaining on Saturday and the grease spot is a real eye sore

Other than that the service was great the the carpets are clean.

First name removed

Report a concern   November 12, 2014 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

my carpets look awesome and Robert is an excellent technician

Report a concern   November 12, 2014 — Rated 10 out of 10 by Melissa Bolda Zerorez Los Angeles
What do you like about our products and services?

Clean and safe!

Report a concern   November 12, 2014 — Rated 10 out of 10 by D.N.W. Zerorez Los Angeles
What do you like about our products and services?

Great results. Professional service tech

Report a concern   November 12, 2014 — Rated 7 out of 10 by C.H. Zerorez Los Angeles
What could we do to improve?

we are still watching for returning spots. Dana the service man did a great job cleaning. he worked very hard at getting out pet stains. But we have a big area where the dirt is coming up and leaving a dark ring around that area....Dana came back once and cleaned the area again, but there is still an outward border area ring that we may have to continue cleaning. We will keep observing and consider a cleaning again next year while we maintain with the zerorez cleaning solution.

Report a concern   November 12, 2014 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

the process is very effective and the carpet always comes out super clean. THe technicians are efficient and very skilled and very personable. There is little mess, doesn't take very long and is the only way we get our carpets cleaned

Report a concern   November 11, 2014 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Great work, carpets like new. Nice technician.

Report a concern   November 11, 2014 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The carpets look great and and the service is very efficient.

Report a concern   November 11, 2014 — Rated 10 out of 10 by Marcia Ogilvie Zerorez Los Angeles
What do you like about our products and services?

Fantastic results. Great service!!!

Report a concern   November 11, 2014 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Efficient and a great job-carpet looks great!

Report a concern   November 11, 2014 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

The appointment time was kept. The work was done very well and quickly. The technician was excellent explaining what he was doing, and why. Everything was professional and at a high standard. We could not have been more satisfied.

Report a concern   November 11, 2014 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Keith was extremely professional & helpful. I was thrilled with the results he achieved with our stone floor!(

Report a concern   November 11, 2014 — Rated 8 out of 10 by W.P. Zerorez Los Angeles
What could we do to improve?

Offer prices based on actual square footage cleaned rather than rooms cleaned since we live in a house with small rooms.

Report a concern   November 10, 2014 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

Dependable. Work is top notch.

Report a concern   November 10, 2014 — Rated 10 out of 10 by F.I.R. Zerorez Los Angeles
What do you like about our products and services?

You did an awesome job on some stains I was sure would not come out. My office looks amazing!

Report a concern   November 10, 2014 — Rated 9 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Clean and no residue, however over 2 hours late for afternoon appointment

Report a concern   November 10, 2014 — Rated 3 out of 10 by M.U. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have been a customer for a few years now and was satisfied in the past. My sister and my self never saw the technician use his spot treatment on the hard areas, I did request that he use the spot treatment before he started the work. The technician was asked about the spot treatment as he was working. We were told that he wasn't that far yet to do the treatment even though he had cleaned half the carpet. We still have areas the should have come out.

The time previous we had to have Zerorez come back out to fix the areas that had to much water in the carpet and did not dry for days. When it did dry it had large dark areas.

Report a concern   November 10, 2014 — Rated 9 out of 10 by Michael Lescault Zerorez Los Angeles
What do you like about our products and services?

You not only clean the carpets leaving no residue. You remove the soap others leave behind!

Report a concern   November 10, 2014 — Rated 7 out of 10 by B.L. Zerorez Los Angeles
What could we do to improve?

Cost is high. For about 2 hours of work, I paid $248 which is alot for cleaning.

Report a concern   November 10, 2014 — Rated 10 out of 10 by Melody Greenwald Zerorez Los Angeles
What do you like about our products and services?

The RESULTS!
Our technician!!!

Report a concern   November 10, 2014 — Rated 10 out of 10 by D.S.O. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. I like the feeling of the carpet after.

Report a concern   November 10, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

It works! No residue. Great service. Loved Sal! What a sweet guy! He did an outstanding job. Took his time and was very thorough. Got my coffee stains out, too!

Report a concern   November 9, 2014 — Rated 10 out of 10 by Deborah Hutton Zerorez Los Angeles
What do you like about our products and services?

Friendly, reliable service. Carpets stay cleaner, longer than any other carpet cleaning service I've ever had. Technicians show up on time & are very thorough. I'll keep using your company

Report a concern   November 9, 2014 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Zerorez cleans our carpet far better than any other company. The technicians are punctual, courteous, and do an excellent job. No other carpet cleaners will ever clean our carpet.

Report a concern   November 9, 2014 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

The carpet came out so nice and clean! It took less than two hours to clean and dried quickly. Darnell was prompt, courteous, and friendly. He worked hard. He answered all my questions and did an excellent job!

Report a concern   November 9, 2014 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Fast, dried quickly and our carpet looks and smells and feels like brand new

Report a concern   November 9, 2014 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

no rezidue left on carpet


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