Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Professionalism and the product itself. Brian is valuable!
Report a concern   October 29, 2014 — Rated 3 out of 10 by A.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Did not keep your scheduled appt and was not informed. I had to call and check.
Report a concern   October 28, 2014 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

A very professional company. Thank you!
Report a concern   October 28, 2014 — Rated 10 out of 10 by Tracee or Jamiee Husted Zerorez Los Angeles
What do you like about our products and services?

I have been in costumer service for 36 yrs & The tech Sal was so pleasant. He really worked hard, he made sure I was happy.
I will most definitely recommend zero & hero Sal !!!!
Last but not least The cleaning could not compare to any other.

Thanks so much. Tracee Husted
Report a concern   October 28, 2014 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Daniel was very professional and called before coming to clean my carpet. He explained the whole process to us and did a very through job. I'm very happy with the results and will definitely use Zerorez again. My carpeting looks great!
Report a concern   October 28, 2014 — Rated 8 out of 10 by P.W. Zerorez Los Angeles
What could we do to improve?

the kind man that did the work was wonderful Carpets looked fabulous.. HOWEVER... the wood floor cleaning was not what I expected... I was told you would use a buffer to clean them.. I really don't know what was used, because I was outside, staying out of his way... but I THINK I only saw a floor mop.. WHen he left, I checked the wood laminate floors and they were BLACK... I had to clean them by hand TWICE scrubbing hard to get all the dirt and grime up. NO reflection on this great employee.. I should have checked, and perhaps you needed to send him better equipment, because I am not sure what service I paid for.
Report a concern   October 28, 2014 — Rated 10 out of 10 by David Moodie Zerorez Los Angeles
What do you like about our products and services?

The person sent out has excellent skills and is well trained, his communication and customer service attitude should be your blue print.
Report a concern   October 28, 2014 — Rated 9 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Good service from well trained staff and excellent results.
Report a concern   October 28, 2014 — Rated 9 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Great service and product
Report a concern   October 28, 2014 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Carpets stay clean longer
Report a concern   October 28, 2014 — Rated 10 out of 10 by B.T. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no strong oder in the cleaning products you use and carpets come out clean and dry quickly. Livingston was very pleasant and professional. I have used your company for three years and will continue to do so and recommend others.
Report a concern   October 28, 2014 — Rated 10 out of 10 by Valerie Buterbaugh Zerorez Los Angeles
What do you like about our products and services?

The tech was on time, was friendly, clean, told me about the product and got the work done in a timely manner. Also, I like that the machinery is in the truck so it was also very quiet. My carpet looks, feels and smells much better. We will use this service again. Thanks, Zerorez
Report a concern   October 28, 2014 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Staff is friendly, knowledgeable and efficient.
Report a concern   October 28, 2014 — Rated 10 out of 10 by T.A. Zerorez Los Angeles
What do you like about our products and services?

Best customer service. Carpets look there best is a long time. Stains were removed that others could not get out.
Report a concern   October 28, 2014 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

The quality of their work I excellent.
Report a concern   October 28, 2014 — Rated 10 out of 10 by U.J. Zerorez Los Angeles
What do you like about our products and services?

It really get the carpet clean and the techs are professional
Report a concern   October 28, 2014 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Jeff Christensen and he's staff did great on our ceramic tile flooring. This is our second experience with Zerorez. Thier on time, their clean, efficient and reasonably price. Our tile floor looks amazing and the wife is very happy!

StevenL Last name removed
Report a concern   October 28, 2014 — Rated 10 out of 10 by Vicki Darrow Zerorez Los Angeles
What do you like about our products and services?

Carpet and tile floor cleaning.
Report a concern   October 28, 2014 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

The service is great and you do a great job.
Report a concern   October 27, 2014 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Service and quality of work was great!
Report a concern   October 27, 2014 — Rated 8 out of 10 by R.H.A. Zerorez Los Angeles
What could we do to improve?

Was not happy with tile cleaning the bathroom tile looked like it was not touch. Disappointed.
Report a concern   October 27, 2014 — Rated 9 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Professional and timely. The dining room area did not come out as good as we would have liked. A bit disappointed in this.
Report a concern   October 27, 2014 — Rated 10 out of 10 by Nina Priebe Zerorez Los Angeles
What do you like about our products and services?

Very clean
Report a concern   October 27, 2014 — Rated 10 out of 10 by Carol O'Gorman Zerorez Los Angeles
What do you like about our products and services?

The technicians are professional and courteous, and your process does a great job in getting our carpets clean.
Report a concern   October 27, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Liked the information provided by the service technician about my carpets outcome prior to cleaning.
Report a concern   October 27, 2014 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt service. Friendly and clean associates
Report a concern   October 27, 2014 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

Sal called to tell me he was on his way....that phone call is very helpful. He arrived on time and did an excellent job cleaning my couch and area rug. I will use zerorez again when I need something cleaned and I will recommend your services to my family and friends.
Report a concern   October 27, 2014 — Rated 10 out of 10 by Michael Moore Zerorez Los Angeles
What do you like about our products and services?

clean, neat, great attitude and they do exactly what one expects
Report a concern   October 27, 2014 — Rated 0 out of 10 by S.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains appreaed withing two weeks after the technician left.
Report a concern   October 27, 2014 — Rated 10 out of 10 by E.K. Zerorez Los Angeles
What do you like about our products and services?

no sticky stuff left over! Soft & clean.

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