Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2014 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Knowledgable technicians. Timely and efficient.
Report a concern   October 27, 2014 — Rated 10 out of 10 by Alice Roe Zerorez Los Angeles
What do you like about our products and services?

The technician, Sal Alvarez, did the best job we ever had on our carpets, especially the stairs. I considered replacing the carpet, but Sal did such a great job, we don't need to! He made it whiter than we ever have seen it - almost like new! He completed the job quickly and he was very professional and knowledgeable. The next time we get them cleaned, we are going to request Sal.

Thanks.
Report a concern   October 26, 2014 — Rated 10 out of 10 by Lois Stentz Zerorez Los Angeles
What do you like about our products and services?

always dependable!
Report a concern   October 26, 2014 — Rated 10 out of 10 by J.O.M.T. Zerorez Los Angeles
What do you like about our products and services?

Less chemicals
Report a concern   October 26, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

the product itself, no residue!
Report a concern   October 26, 2014 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

your staff are always professional and courteous
Report a concern   October 26, 2014 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The freindly technicians and the great job they do in cleaning your carpet
Report a concern   October 26, 2014 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

The service technicians have had a great attitude
Report a concern   October 26, 2014 — Rated 10 out of 10 by W.T. Zerorez Los Angeles
What do you like about our products and services?

fast and friendly service
Report a concern   October 26, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

The product does a fantastic job on the carpet and the services are very thorough and detailed.
Report a concern   October 25, 2014 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Non toxic products. Good service
Report a concern   October 25, 2014 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Great customer service from scheduling to completion. Larry was great.
Report a concern   October 25, 2014 — Rated 9 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

I like the idea that the carpet is cleaned without toxins. The safety of babies that crawl and dogs/cats are safe this is worry free cleaning.
Report a concern   October 25, 2014 — Rated 10 out of 10 by Pam Westphal Zerorez Los Angeles
What do you like about our products and services?

On time, excellent job. Floor looks like new.
Report a concern   October 25, 2014 — Rated 8 out of 10 by P.B. Zerorez Los Angeles
What could we do to improve?

My carpets really look great -- no residue or chemicals. However, I had to have a call back after the initial cleaning as the rep left dirt streaks in a couple of places and missed one or two areas as tho he had lost his place. The call back was scheduled as soon as possible and my carpets are truly clean. A pain in the pa-toot to have a call back and have to once again remove things from the room, but would use ZeroRez again.
Report a concern   October 25, 2014 — Rated 0 out of 10 by N.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Hi Evan,

Please contact me ASAP regarding our most recent clean. Our $5,000 each king mattresses are still damp and in addition to the dampness, they are sticky. I was told they would be dry by the end of the day.. and that was yesterday .
I am very upset as this is $10k in damage to our mattresses. I want a full refund and will be seeking compensation as we will need to purchase new mattresses .
Thanks,
First name removed Taormina Phone number removed
330 Cameo Shores Rd

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Report a concern   October 25, 2014 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

Carpet was in horrible shape; grimy and matted down with dirt because it was probably never vacuumed prior my tenancy. Zerorez did an excellent job at cleaning it, now I can walk barefoot on it without being grossed out. They were quick and thorough and their tech was very professional yet friendly and explained the process in detail.
Report a concern   October 25, 2014 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

Quality of outcome and technicians are always on time.
Report a concern   October 25, 2014 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

I have never been more pleased with a carpet cleaning service! The technician was friendly and professional and did an OUTSTANDING job! My carpet was beyond filthy and I had little faith that it could be brought back. I am beyond amazed how clean it is now, it looks brand new. Zerorez products are amazing. You have another customer for life.
Report a concern   October 25, 2014 — Rated 9 out of 10 by F.N. Zerorez Los Angeles
What do you like about our products and services?

Very professional and reliable
Report a concern   October 25, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Reliable service & courteous & professional technicians
Report a concern   October 25, 2014 — Rated 8 out of 10 by C.B. Zerorez Los Angeles
What could we do to improve?

Be more flexible in your price schedue
Report a concern   October 25, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

The people are friendly and professional. I like the product because it smells fresh and looks clean does not saturate the carpets and dries within 24 hours or so.
Report a concern   October 25, 2014 — Rated 10 out of 10 by S.B.M. Zerorez Los Angeles
What do you like about our products and services?

Quick and clean very well
Report a concern   October 25, 2014 — Rated 10 out of 10 by Beverly Graves Zerorez Los Angeles
What do you like about our products and services?

Green clean
Report a concern   October 24, 2014 — Rated 9 out of 10 by Ken & Jennifer Hopper Zerorez Los Angeles
What do you like about our products and services?

Carpet stays cleaner longer
Report a concern   October 24, 2014 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

Prompt and professional service with excellent results.
Report a concern   October 24, 2014 — Rated 10 out of 10 by Mary Kay Rewald Zerorez Los Angeles
What do you like about our products and services?

Very simply: Zerorez cleans carpeting better than any other service
Report a concern   October 24, 2014 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

clean, quick, fast to dry, polite and uniformed service people
Report a concern   October 24, 2014 — Rated 10 out of 10 by Jennifer Adams Zerorez Los Angeles
What do you like about our products and services?

Our technician was wonderful. The service was exactly as promised and he was very polite and explained everything in detail. I'm shocked at how amazingly clean our tile and carpet is - thank you so much!

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