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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician Gil was very courteous, friendly and professional. My carpets are clean and odorless - no chemical scent or residue.
I'll use your services in the future and recommend your company to my friends.
We liked the efficiency and friendliness of the person. He was thorough and efficient.
No creepy chemicals or perfume-y smells! On-time arrival. Got the way-spotty carpets cleaned and made my old upholstered sofa and chair look (nearly) new again. Good advice on future spot cleaning in between service.
PROFESSIONAL, COURTEOUS AND RELIABLE
Arrived on time
Pet friendly
Very neat
I was given info immediately by phone as to the services you could provide and informed as to the possibility that all of the stains could not be removed and why. also the employee was polite and showed consideration for my concerns.
I have already recommended you to others ... and at least 2 of those recommendations are now customers of yours.
Michael was professional, sought the best work product he could produce, and kept me informed throughout.
My carpets look amazing!!! I have used Zerotez for the last 3 years and have never been disappointed. I love the overall service. Livingston was my service technician and he is always so friendly,
The man who did the work was very friendly and knowledgable.
I appreciated the professional and friendly manner my technician took care of my home. He was thorough and completed it quickly and effectively.
Product seems to do the job. Customer service is excellent.
I like how clean my carpet looks!!!
The worker was prompt, efficient, and the carpets turned out great.
All carpet stains came out very nicely
No chemical smell, courteous service, and beautiful carpets and floors!
they did a fantastic job on our pet stained carpets
fast and efficient, with no chemical smell
Never used Zerorez products. Don't know about them. Would like to know about carpet stain remover. Zerorez services are excellent!
Products = that they do not leave a residue. Services = very professional. Dana was on time and did good work.
my carpet always looks great after cleaning and seem to look and remain clean longer then expected.
No chemicals, no chemical smell.
Our technician Eduardo did an excellent job. He put up corner guards and put down a moving blanket to ensure our baseboards and hardwood floors were not damaged. Our carpets came out great! He asked us to check his work which I really appreciated. Great experience and we will definitely use Zerorez again. Thank you.
I have used Zerorez for many years, and everything you say about it is true. It cleans
wonderfully and stays clean for a long time. Brett came this time, and he was great - very orderly, fast, very nice and he did a great job. He was enthusiastic about getting it done well and caring if we were happy. Couldn't have been better.
There is no soap and it does dry fairly quickly. There was one issue - my app't was scheduled for between 1 and 3 and Robert did not show up until almost 4. He did call at 2:15 and told me he was just finishing up and should be there by 3 but as I said he did not show up until 4. He did do one thing that has never been done before even by your reps is said he tried very hard to get the dirt wedged in the side of the carpets and explained by it always looked so dirty. One other item is I felt he tried to upsell me and wanted me to add some protectorant at $15 an are. I am retired and on a fixed income and wasn't expecting an extra charge. No one ever told me when I made the appointment there was a possibility of extra charges. I found that annoying.
Service. And the fact that there's no soap residue.
Great technician. Great service!
carpet came out clean, very nice job.
The carpet comes clean and lasts longer than other carpet cleaning co.
On time, friendly and did a great job. What more could you ask for?
Your technician conducted himself in a very professional and friendly manner. He explained exactly what I could and could not expect from the outcome of the cleaning due to the fact that my carpets are 12 years old and had never before been cleaned. I was absolutely thrilled with the results he accomplished which were much better than he had predicted. All in all, I will be happy to recommend Zerorez to everybody and anybody who asks me about carpet cleaning.