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based on 34678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
arrived on time and did a good job
I like the idea that there is no soap residue left on the carpet. Your cost,however is a little pricey. The results were great and First name removed represented himself very professionally
Its clean, and the technician was very informative, considerate, and helpful. This is the second time I have used your company to clean my carpets and each time I have been extremely satisfied with the results, preparation and clean up. Thank you
First contact with customer service was positive. All expected charges were explained and detailed up front.
Technician was friendly, knowledgeable, and honest. Made it very clear which spots would most likely not be removed but did take extra effort and try his very best.
I've only used the carpet cleaning, but it is always great. Teenager and two dogs are no match for Zerorez.
Professional, friendly people and nice clean carpets!
I like that it doesn't use dangerous chemicals. That it dries quickly and isn't stiff when done. Your technician was hard working and efficient. It would be really nice if your steady customers got some kind of a discount. I use your company every year.
I like the great clean feeling and smell of our home after the cleaning.
The chemical free solution and quick drying process.
Great job and very polite and courteous attendant.
Great service and friendly representative.
Dennis is incredibly professional and shares his knowledge so openly. I appreciated his awesome customer service!
Ease of service
everything great, however, the appointment was scheduled for 8 and robert didn't get here until 9. that is the only down side to the day. 9 would have been OK if that was the appointment time. otherwise, every was outstanding as usual.
Daniel, our carpet cleaning technician was polite and professional. He did an excellent job cleaning our carpet. We were disappointed to be told that he was leaving your company for a different professional opportunity but we wish him the best of luck.
really cleaned up carpet/and service person was very good
The cleaning process is outstanding. My carpets are over 15 years old, but they always look refreshed afterward. Your staff is efficient, courteous and timely. Thanks!!!
Ithink that Marcel was wonderful and my tile grout looks great. Thank you
Quick, clean
Good job, like the streamlined order, billing and follow-up.
Ability to call one place for carpet, upholstery, and tile
Did a great job on a very dirty carpet
You always arrive when you say, and when you leave rugs look great..
Carpets come out so clean. Very satisfied.
Personable technicians who take the time to determine the best approach for cleaning methods, prompt service with a call to let you know of anticipated arrival at your home and more than that, a very clean rug that holds that appearance long after being cleaned.
non toxic and carpets look great after cleaning
Zerorez was recommended by my mother-in-law. She told me who to have come to the house and she was right. Immediately I knew I had an expert at my house. They worked to "get it right". Expertise, quality of work and customer service were simply top notch. Will definitely use for years to come and recommend to others.
ZeroRez cleans my carpets better than any other service that I have tried. I like the pet treatments. The carpets also dry quickly without any residue.
Our tech was ON time & well groomed. Thanks for a great experiance.

When sits did not come out at first shampoo, Zerorez re-shampooed my carpet without cost