What our clients think of us!

The technician kept me well informed his timing in advance. Very professional and thorough.

This was my first time having my tile floor and grout cleaned. It worked very well!! Love it!

Professional and friendly service and quality of service given.

I like that my carpet dries fast and looks great. They also did a great job on the tile!

Marcel and the results

Great job. Friendly workers. My time frame was from 1-3 got call at about 1 and informed he would arrive between 2:30-3:00, arrived @ 2:35!!

Carpet cleaning

How well my carpet looked

No news is good news so why don't you just believe that if you don't hear bad and it's good

Our family likes the fact that they don't use any harsh chemicals. The service is amazing! The technician that came out was very professional and knowledgeable! I would recommend Zerorez to anyone who's looking to get the carpets cleaned.

Your servces are very professional. The job you do is thorough.

I have used and been very happy with Zerorez for several years. On 2 separate occasions when I got new carpet which was guaranteed but only valid if you used the carpet manufacturer's designated carpet cleaning service I have forgone the warranty and used Zerorez instead because I think you leaning method is superior.

Robert has cleaned for me in the past and he does an excellent job and is very conscientious. A few weeks ago he cleaned several rooms for me and I arranged to have a 6 x 9 ft. area rug taken in to your shop to be cleaned. It was returned yesterday and is a huge disappointment. It is much darker in color and no longer matches my interior decor. I have just purchased 17 yards of upholstery fabric to recover 2 chairs based on the color and pattern of that entry rug. The only part of the rug that looks clean is the fringe. The rest of the rug is streaked and dirty looking in parts and many shades darker, compromising the color, beautiful pattern and integrity of the rug. I want an emmediate resolution. Name removed

I am relying on you to remedy what you did wrong and I expect an immediate phone call from the person in charge to explain what happened and how he is going to fix it.

I have to say that we are not 100% pleased with the service. From the commercials to your website one is led to believe the that the results will be outstanding. I'm not finding that's the case at all. And honestly I am not a problem customer. Your website claims my tile and grout will look like new. It doesn't look like new. Our house has normal traffic of 3 household members and 2 little dogs. The technician who was a pleasant young man, came with his equipment and was on his hands and knees pushing it around. I'm not happy and my husband, who is a general contractor, is even less pleased. With the exception of the "no residue" I don't see where your services are any different than the next guys.

Professional

We like that the carpet dirt is sucked out and removed.

I like that the water is non-toxic and that not a lot of water is left behind that can take days to dry.

My representative was Jose Osoria. He did a fantastic job and was very professional and courteous. I would absolutely use Zerorez the next time I get any carpets cleaned and would definitely request Jose. Thanks so much.

My carpet is very clean.

The carpet gets clean with stains removed and the texture of the carpet after the cleaning feels natural.

No smell, no residue, spots don't return.

Good service, removed stains, dried quickly, did not leave any residue. My carpets feel softer and look fresh even a week later!

The technicians are always on time, friendly and knowledgeable. The results are always amazing. We have 2 large dogs that get our carpet very dirty and Zerorez cleans them like new.

Rather than moving all the furniture in the rooms you cleaned, you cleaned around some items, leaving the carpet filthy in those areas. This occurred in every room you cleaned.

I appreciate the very clean, thorough and relatively quiet work, the Tech's courtesy, properly uniformed in clean clothing, and the respect for the home's walls, etc. The carpet looks like new with it's softness, not "crispy", and long-lasting clean. I tell my friends that this cleaning is for the carpet, not for the bottoms of our shoes! D.G.Last name removed

The service man was great!

I had you clean my travertine floors. They look amazing. Will probably have you do more than just clean next time.

Seems like the theory makes sense and I like the idea of no chemicals.

marcelle does a fabulous job!!

On time very professional worker

your employe was excellent in his work ethic's and manners. you are very lucky to employee this person. we will continue
to use youy company, only with the use of this person. good luck in the future.

I called and made an appointment but when I called to confirm the day before my appointment I was told by Debbie that there was no appointment on the books for me. So then I made a new appointment. An hour later I received a message back from Debbie telling me she found my appointment under my daughters name which when I made the appointment I asked the scheduler to change it to my name but it was never done. Debbie told me my appointment was at 3:00 pm on a Saturday. I was at the property location at 3:00 and waiting 20 minutes before I started calling to see where the cleaning person was. Zerorez was closed. I left 3 messages and sent an email. As i was driving away from the property I received a call from Michael from Zerorez telling me he was on his way at 3:45 pm. I explained to him what had happen and my frustration he was very apologetic. He came and cleaned my carpets and did an excellent job. He also explained to me everything about the spots he found. I for sure will call Zerorex for any carpet cleaning or pet accidents after speaking with Michael. I have been using your company for my business and personally for many years and it just seems like you have grown so much and you don't have the front office perfected. From one business owner to another. Just and FYI-Today is Tuesday evening and I have not received a phone call responseding to any of my voice messages from Saturday or an email response.

The technician (Robert Keith) was on time and did a great job on my tile floors. They look like new!