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based on 34678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets and tile turned out GREAT! We have a baby in the house, so no chemical residue to worry about. The technician was efficient, timely and professional. What more can you ask for? We will definitely be asking Zerorez back again.
The results from your process were really amazing...the carpet looks new again, and there is no lingering scent.
Jose, the technician, was very careful with my furniture and explained the cleaning process to me. When he was finished, the old carpet was visibly much cleaner, with all the dirt lifted from high traffic areas. I was distressed to see a number of places where the jade hued carpet showed much lighter than the surrounding area. Jose said this color loss was caused by store purchased spot cleaners, which I will no longer use.
Move at least light weight furniture to get under it.
cost - very expensive
Have someone there to answer the phone.
It saved me from having to buy a new carpet. The carpet looks newer every year.
Very impressed with customer service. Carpets cleaned great. Thanks.
Technician was helpful, knowledgeable, and kept in contact re: arrival times.
Great service! Robert was terrific, professional, knowledgeable and careful. I could not be happier. Have already recommended zeroez. I love that it is alkaline water and no soap residue. Everyone with crawling babies should clean their carpets like this.
Dennis our technician went over every detail of our carpets and what was needed to get them cleaned and keep them clean. He was thorough and professional. I was very pleased of his work.
There was no chemical smell. It has a fresh clean scent.
No reappearance of spots. Pet friendly. No chemicals.
Our technician was very polite and professional.
I was just so happy the stains came out.
Excellent service. Our technician did a fabulous job. He was polite and knowledgable. Our carpets and couches look new.
Carpets always come out looking like new and stay that way for a very long time.
Jose, his attitude and thoroughness.
Carpet cleaning
dries quickly - no lingering chemical odor - does a great job on cleaning up traffic patterns on the carpet - fast and respectful technicians
In ten years of getting our light colored carpet cleaned by other companies, the stairs always looked dingy. I called Zero Rez for the first time this week and they cleaned them yesterday. The carpet on the stairs is so bright and clean, it almost looks new again!
The thorough cleaning with no chemicals.
Brett was extremely professional and competent
Speed of service. Friendly and knowledgeable technician. Value.
carpets return fresh and clean.
Carpet looks new, service rep was outstanding.
stand by your work
You come out and take care of my carpets so promptly and your employees are so helpful.
The carpet man was very efficient and explained the reasons why some of our
carpeting didn't appear to be clean (wear and tear).
A+
The technicians are polite, friendly, and professional. My carpet stays clean much longer and even though it is over 10 years old, it looks like new after cleaning.