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based on 34884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very experienced and did a great job on a very hot day. The process using the water is clearly better than previous soap techniques we have seen.
This is the second time I have used your service and it was not as good as the last time. The hard floors were not vaccumed after scrubbing, then the grout was sealed with the dirt still in it. The result is less than clean floors.
The carpet came out great, and your technician was great.
Very polite technician, nicely cleaned carpet and upholstery. My only complaint is that he really didn't move anything, not even a little floor lamp that weighs less than 2 pounds.
It is refreshing to be able to speak to someone directly when I call. Someone who can answer
any questions I have. The company has been very accommodating when I need help on the spur of the moment. I really appreciate their efforts. Thank you. And they do a great job.
Priced fairly and technicians are friendly.
Very timely service and friendly service man. Was able to clean my sofa and get the stains out. Sofa looks great.
The carpeting looks wonderful -- Brian did a fantastic job!
Robert was on time, neat and tidy. Friendly and a hardworker.
Both of them were concerned that I was happy with the job.
They work!! Spots come out and do not reappear....
Showed up on time and got the job done right!
The results are great, the cleaning process leaves the carpets looking like new
My carpet was the cleanest it's been for a while
No toxic chemicals, no chemicals at all!
Good job of cleaning the carpet, good service. Reasonable cost.
Very friendly and professional technicians. Always do a great job.
I had my travertine tiles stripped of wax and cleaned. I was really impressed with Brett and his customer service and work ethic. I don't blame him. However I have been cleaning my baseboards and newly painted walls of wax and dirt that sprayed onto them ever since we had the tiles cleaned. I think that Brett did a good job however I think that as a company there should be a protective covering put on the baseboards and the walls so that they don't get destroyed or have wax or dirt sprayed onto them. It is very hard to clean and get off. In fact, I may have to paint over some areas where the wax/dirt spray is not coming off. I felt I needed to bring this to your attention.
friendly staff
No chemicals used, good service
The old carpet stains never wick back.
Tech did a great job in cleaning or rugs & kitchen area
Carpets are extremely clean after 5 days. Exceeded my expectations. Keith was very
knowledgeable and answered all my questions. Brandon will be a good employee as he works
Matt contacted me prior to our appointment to advise that he would arrive in approximately 30 to 40 minutes. That was so appreciated and unexpected. Matt was very professional and did a great job. So far I have been very impressed and will use zerorez again.
Brian always does an excellent job!
Service people were very nice BUT the day they were here was very bright After sun went down we could see alot of outside missed areas. I power washed after they left and got outside tiles cleaner then from your extraction process. Inside grouut in kitchen had several dark areas that i pointed out before they left but after they packed up equipment. They did not volunteer to try to improve.
Zerorez is the best carpet cleaner out there and you have fantastic customer service.
In your advertisement, you neglected to inform the consumer of your add on charges (i.e. water treatment charge, urine treatment charge). We hired you after KFI recommended Zerorez.
The technician left several floor tiles sopping wet with water underneath them. This would have ruined my wood floors had I not found it right away after he left. I'm very disappointed and will notify the Flor store who recommended zerorez as the experts who know how to properly clean Flor tiles.
Dennis was awesome. He was polite and very professional. ..oh, and my carpets look great!

The service fast easy an convenient. Keith was great!