Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2015 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

The service fast easy an convenient. Keith was great!

Report a concern   August 21, 2015 — Rated 10 out of 10 by S.P.B. Zerorez Los Angeles
What do you like about our products and services?

The technician was very experienced and did a great job on a very hot day. The process using the water is clearly better than previous soap techniques we have seen.

Report a concern   August 20, 2015 — Rated 4 out of 10 by D.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This is the second time I have used your service and it was not as good as the last time. The hard floors were not vaccumed after scrubbing, then the grout was sealed with the dirt still in it. The result is less than clean floors.

Report a concern   August 20, 2015 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

The carpet came out great, and your technician was great.

Report a concern   August 19, 2015 — Rated 9 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Very polite technician, nicely cleaned carpet and upholstery. My only complaint is that he really didn't move anything, not even a little floor lamp that weighs less than 2 pounds.

Report a concern   August 19, 2015 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

It is refreshing to be able to speak to someone directly when I call. Someone who can answer
any questions I have. The company has been very accommodating when I need help on the spur of the moment. I really appreciate their efforts. Thank you. And they do a great job.

Report a concern   August 19, 2015 — Rated 10 out of 10 by W.F. Zerorez Los Angeles
What do you like about our products and services?

Priced fairly and technicians are friendly.

Report a concern   August 19, 2015 — Rated 9 out of 10 by Matt Hempel Zerorez Los Angeles
What do you like about our products and services?

Very timely service and friendly service man. Was able to clean my sofa and get the stains out. Sofa looks great.

Report a concern   August 19, 2015 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The carpeting looks wonderful -- Brian did a fantastic job!

Report a concern   August 19, 2015 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Robert was on time, neat and tidy. Friendly and a hardworker.
Both of them were concerned that I was happy with the job.

Report a concern   August 19, 2015 — Rated 10 out of 10 by Renee Blatt Zerorez Los Angeles
What do you like about our products and services?

They work!! Spots come out and do not reappear....

Report a concern   August 19, 2015 — Rated 10 out of 10 by Industrial Pharmacy Zerorez Los Angeles
What do you like about our products and services?

Showed up on time and got the job done right!

Report a concern   August 19, 2015 — Rated 10 out of 10 by W.B. Zerorez Los Angeles
What do you like about our products and services?

The results are great, the cleaning process leaves the carpets looking like new

Report a concern   August 19, 2015 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

My carpet was the cleanest it's been for a while

Report a concern   August 18, 2015 — Rated 10 out of 10 by Gail Freedman Zerorez Los Angeles
What do you like about our products and services?

No toxic chemicals, no chemicals at all!

Report a concern   August 18, 2015 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Good job of cleaning the carpet, good service. Reasonable cost.

Report a concern   August 18, 2015 — Rated 9 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and professional technicians. Always do a great job.

Report a concern   August 18, 2015 — Rated 5 out of 10 by S.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had my travertine tiles stripped of wax and cleaned. I was really impressed with Brett and his customer service and work ethic. I don't blame him. However I have been cleaning my baseboards and newly painted walls of wax and dirt that sprayed onto them ever since we had the tiles cleaned. I think that Brett did a good job however I think that as a company there should be a protective covering put on the baseboards and the walls so that they don't get destroyed or have wax or dirt sprayed onto them. It is very hard to clean and get off. In fact, I may have to paint over some areas where the wax/dirt spray is not coming off. I felt I needed to bring this to your attention.

Report a concern   August 18, 2015 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

friendly staff

Report a concern   August 18, 2015 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

No chemicals used, good service

Report a concern   August 18, 2015 — Rated 10 out of 10 by Joyce Murphy Zerorez Los Angeles
What do you like about our products and services?

The old carpet stains never wick back.

Report a concern   August 17, 2015 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Tech did a great job in cleaning or rugs & kitchen area

Report a concern   August 17, 2015 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Carpets are extremely clean after 5 days. Exceeded my expectations. Keith was very
knowledgeable and answered all my questions. Brandon will be a good employee as he works

Report a concern   August 17, 2015 — Rated 9 out of 10 by B.W.L. Zerorez Los Angeles
What do you like about our products and services?

Matt contacted me prior to our appointment to advise that he would arrive in approximately 30 to 40 minutes. That was so appreciated and unexpected. Matt was very professional and did a great job. So far I have been very impressed and will use zerorez again.

Report a concern   August 17, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Brian always does an excellent job!

Report a concern   August 17, 2015 — Rated 4 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Service people were very nice BUT the day they were here was very bright After sun went down we could see alot of outside missed areas. I power washed after they left and got outside tiles cleaner then from your extraction process. Inside grouut in kitchen had several dark areas that i pointed out before they left but after they packed up equipment. They did not volunteer to try to improve.

Report a concern   August 17, 2015 — Rated 10 out of 10 by Charlotte Zeppieri Zerorez Los Angeles
What do you like about our products and services?

Zerorez is the best carpet cleaner out there and you have fantastic customer service.

Report a concern   August 16, 2015 — Rated 7 out of 10 by S.N. Zerorez Los Angeles
What could we do to improve?

In your advertisement, you neglected to inform the consumer of your add on charges (i.e. water treatment charge, urine treatment charge). We hired you after KFI recommended Zerorez.

Report a concern   August 16, 2015 — Rated 3 out of 10 by K.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician left several floor tiles sopping wet with water underneath them. This would have ruined my wood floors had I not found it right away after he left. I'm very disappointed and will notify the Flor store who recommended zerorez as the experts who know how to properly clean Flor tiles.

Report a concern   August 16, 2015 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Dennis was awesome. He was polite and very professional. ..oh, and my carpets look great!


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