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based on 34679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very professional
The customer service provided by your technician Jose was the best. He did a great job on cleaning our carpet. He just needs to be more careful when cleaning around any wood items (trim/bed post,etc.) so that they are not scratched or damaged.
Robert was on time, courteous, and did a great job!
Have the estimate given by phone at booking be somewhat clos to the final price. My final bill was more than twice the amount given when I scheduled the cleaning. The work was done well, but I probably would not have had the upholstery cleaned if I had known how expensive it was before the work was done. I was given the final amount after the work had been completed. It was more than I can really afford, but of course I paid because I received the service.
Eduardo the service tech
Thank you for not having you technician up-sell me on anything! What a relief.
Don't give a customer a coupon and tell them to use it next time when the coupon is only for new customers...
Not happy with the hard surface cleaning. Dirt still left in corners. I had to get on my hands and knees and clean all the corners of our floors. Some of the dirtiest tiles did not get thoroughly cleaned as they were close to the edge of carpet so they were overlooked. Also way too costly for what you get. Not a good value.
Always gets the carpets clean.
Because I have 2 dogs, I like that I can have my area carpets dunked fo more thorough cleaning, and that harmful chemicals are not used. Also like having Livingston's courteous service. Patti Chalmers
The Tech was prompt,very informative,efficient,hard working and knowledgeable about the stone cleaning process.He did a excellent job.We were very pleased with his overall efforts to satify the customer.
Robert from the Irvine Zerorez came over to our house to clean our carpet, travertine floors, and garage floor. Robert is so hard working, honest and really knowledgeable about his work. We were so impressed with his services and work ethic. We highly recommend Zerorez (especially Robert) to friends and family, and will definitely hire him back again!
A job well done with friendly service personnel
Your pricing for rug cleaning seems high
I like that the carpet gets cleaned without chemicals, and that the technicians are always really helpful and nice.
No chemicals, no residue, no scent. Awesome cleaning. Professional service and excellent young man doing the job--Darnell. Sorry the coffee stains didn't come out though. But, other carpet cleaning places would have put some type of lightener on it only for the stain to return later. So, I'm satisfied with the work that was done. Very satisfied.
Everything
Friendly, conscientious staff who take time to clean carpets well. Non-toxic cleaning products.
I wish I could give an "extremely likely" answer to that question.
I like the clean feel off our carpets and lack of sticky reisdue after it drys. Your company is far the best out there. I recommend you to all my clients.
Robert and Brendan were very professional and really paid attention to what I wanted done!
The service men showed up on time and were very professional. The carpets turned out amazing!
Cleans without chemicals
It does seem not to get dirty as quickly after using. The technician did a great job. He was courteous and took care around my furniture & things.
Easy to make appointment, quick service, arrived on time, clean and competent worker.
Very professional arrive on time. Clean up after. Very nice people. I was glad to get
such a good crew. Thank YOU.
Our technician was very friendly and efficient. He told us how to clean the spots that he said would likely reappear in about a week due to wicking. Many of the spots did not go away with the cleaning at all. The solution of hydrogen peroxide and ammonia does seem to work, but it seems that since we're paying to have the carpets cleaned, that ought to be part of the service.
everything!
Very professional

I like how soft the carpet is afterwards (no film). The carpet stays cleaner and the few stains we had (soda) we completely gone.