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based on 34684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The work was thorough and effective. A hard to clean carpet has come back to life. The person who set up the appointment was good enough to put the job together in the most cost effective way. Thank you.
Maybe reduce the costs to clean the stairs. I was a bit surprised to find out the it was and additional cost of 80.00 to clean 12 steps. I was able to have three rooms cleaned for 200.00. I added the stairs to be cleaned as well and was surprised to see the additional costs. Plus I don't understand what the 15.00 water treatment charge was. I don't recall seeing that charge in the past.
The gentleman that performed the service was polite, quick, and answered the questions I asked him, Excellent service. I have used zerorez in the past on clients homes after remodel and I have had great service on each occasion. This time was my mom and dads house and your cleaning method made filthy carpet look brand new. Thank you
Sal was extremely professional and provided lots of information and insight into the job and how to address my cleaning needs. The chair he cleaned looks almost new, well beyond what I would have hoped for considering its age and use. I would highly recommend Zerorez and will use you all again in the future!
Professional,friendly staff. You have a very good product.
Well, the man cleaning did not move any of the furniture I had cleared off and taken things from underneath
I would be very likely to recommend Jose, the technician that worked on our home. Sharp, professional and efficient young man. He was unable to contact us about arrival time given an error in the phone number on record.
I like that there are no chemicals or soap used, only pure water. I liked Alex, who cleaned the carpet. He did an excellent job and when I asked him questions about the water and why it is so effective, he was Very knowledgeable.
No chemicals, carpet feels fresh, clean and fluffy again, drys so quickly! Won't sue any other service! Thanks you. and Jose did a great job.
Dennis is a very polite and professional employee. He did a great job and was a pleasure to talk to.
Uses no soap, carpets dry fresh and not sticky. Representative showed up almost on time, blocked the wall corners with guards, wore paper boots to protect the carpets, was knowledgeable and friendly, and gave us a price on extra items we wanted cleaned that day.
fast and efficient
The get the carpet really clean. Not a lot of harsh chemicas
Brandon was very nice, polite and did a great job. When Brandon arrived he asked if he could hook up to my hose because he used a lot of water on his last job, I showed him where the hose bid was. When I got the invoice I see their is a "water treatment fee" $15.00. So I have to pay you to use my hose water on my carpet? And when I hear your commercials on KFI you are talking about how your patented alkaline water is what makes your process so much better than everyone else, but I got hose water on my carpet. I feel I got shorted.
Phone staff are friendly, professional and knowledgeable your services. Technicians are always on time, professional, cordial and do an excellent job.
I live at 2165 Vista Entrada Newport Beach. My cleaning was done between 8:00 and 10:00 am on October 29th 2015. I forgot my techs. name, I think it was Erik. Please look up who did my carpet that morning. He was on time, extremely nice and professional. He was a complete joy to have clean my carpets. Again if you could look up who cleaned my carpets that morning and let his supervisor he did a wonderful job. Thank you. Shannon Alford Phone number removed.
Arrived on time. Completed job thoroughly and efficiently with great results.
Easy to schedule an appt. I called and they came back when I felt that my staircase could have been cleaner on the edges.
The man that came was friendly and efficient. I would recommend your service to anyone. I found out about your company on Warren Eckstein's Pet Show on the radio. He recommended you very highly.
My technician, Rashad Jordan, did a wonderful job. He was quick and he was very thorough. I always know that I will receive good service with Zeroexz.
First of all the, cleaning, man were late we had to wait half a day, with out letting us know the reason, for not showing off, then they charge us too much for a small old used mattress,$149.00,for a Shetty job 10 minutes, also they did not provided the information of the product they were cleaning with, and seems to be they used nothing special, just water because there was not label, I will not recommend any body, to do cleaning with Zerorez Company, it was a rip off, also they never gave us a receipt, we called several times, they said they will send us a receipt but they never did.
From first phone call to job site: Perfection. Exceeded expectations. Sal was a true gentlemen and a very hard, proficient worker.
They do a great job
Your cleaning systems WORK! My wife and I have used Zerorez twice now. Once for our tile floors and also for the upholstery on our couch. Outstanding results.
No residue
Brett, my zerorez service tech was fantastic.
Like I always say, this is the only way to clean your carpets, floors, rugs, furniture and most anything in your house. Safe, non-toxic, soap-free and residue-free and leaves your home smelling pure and olorless with no perfumes or soap smell left behind. This is the only way I will clean our home and our business and has been for a number of years. We have three dogs and a cat at home and as many as eight dogs at our business on any given day, needless to say, things get dirty and with regular vacuuming and quarterly Zerorez visits, you wouldn't know we had that many pets. If you haven't tried Zerorez yet, you need to give them a try. They will have your carpets and other areas in your home up to better living standards in just a few visits by removing all the residue left behind from other ways of cleaning. I hope you will love Zerorez as I and our pets do.
Professional technician, carpets are clean. That's all I ask for.
My carpet is so clean and the spots do not return

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