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based on 34684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employee "Gil" is awesome. It is difficult for me to move the smaller furniture off the carpet to get most of the square footage cleaned. He was very helpful and moved most of the items by himself leaving just dressers, beds and sofas. He worked tirelessly to get out the worst dirt in my carpet and a family recliner. Best cleaning I have ever had for my recliner which I thought would not come clean. Additionally, I was afraid to clean my carpet due to so many bad experiences. The carpet is now spotless and my 10 year old carpet now looks new and will only be cleaned by Zerorez.
Everyone you send out is so courteous and make my carpets look like new.
Great service. Tech was great and very professional
Darnell Ross showed up at the promised time. Very professional. Explained the service I was getting. He was so polite!!! When I have my carpet cleaned again, I will request that Darnell do the job. Unfortunately, in this day and age I hesitate having people come into my home, was so happy to have Darnell do the job. Thanks
Everything.
Clean carpets with no residue
Your Technician Sal was very accommodating and very thorough with our carpet cleaning request.
Completed the job in the time he said it would be done. I would highly recommend him.
Have back-up vehicles to cover for those vehicles whose equipment neds servicing.
I like the fact that you don't use any soap or chemicals !!! My carpets look brand new every time I have them clean. Your stuff is highly trained, polite and corteus. Please don't ever go down on your standards. I highly appreciate your company, it reflects integrity something that now days is hard to find. Thank you for making my house beautifully clean for the holidays!!!
Cinthia Magno
Your knowledgeable staff. Malo was excellent!
Robert was a great representation of your company! He did a great job and very thorough!
Great job
I like that the tape residue I wanted removed from my carpet seems to be gone, and the tech assured me that if it returns he will come back for another treatment at no charge.
Better than your competitors
They always work for me!
Jose was great. He answered all my concerns and helped me with the final bill. Very professional and speedy.
I would like to thank Sal for the fantastic job he did on our carpets... Looking forward to seeing you next year Sal...
Your representative arrived right on time and he was very professional. The rug was returned in very good shape. I could hardly see the place where the staining was. And the rugs didn't smell.
timely, friendly staff, results are astounding.
Very good
customer service. The carpet cleaner was very nice and helpful
Malo was exceptional in his explanation of the services offered, product, what to expect and the process. He was polite, friendly and professional. He was not pushy and was careful about placing bumper guards on the corners of my entry ways so as not to damage any walls, molding.
The cleaning style is effective. The technician (Brian) was efficient and friendly. I am pleased with the results.
The cleaning was good and the carpet was not left too wet.
Our carpet was quite old and had not been cleaned in many years. Robert worked very hard on it. Came out much better than I expected.
Dennis Smith did a wonderful job. Very kind and caring.
Your staff is great to deal with, they show up on time, and the services they perform are always good.
Dependable, on time, efficient.
I was not personally here when the carpets were cleaned. However, the employee who was here at the time had only good things to say about the service and the results. Thank you.

Your technician, Sal, was excellent.