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based on 34684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great customer service!!!! very helpful and went above and beyond. this was the second time using zerorez and we specificly asked for Malo
My carpet looks brand new! Your technician was courteous, efficient and thorough.
Dries quickly, no smell.
Your technician, Robert Keith, was outstanding On time, courteous, wore the booties, and was meticulous in the cleaning.
Great job
My carpet is not as clean in some spots it had been in prior treatments. The tech was professional and worked very hard, so it is not a reflection on him.
I like that you do not use harsh chemicals and that the carpets get so clean.
-friendliness of phone staff and the technicians
-lack of residue on the carpet
-the quickness of the drying time
No soap. Very professional and friendly. Love the results!,
You get the carpet really clean with no residue left in the carpet. The carpet also drys fast. Doesn't get too wet.
The effort to spend the appropriate amount of time at a job to get the carpet clean and not get in and out as quickly as possible and on to the next job.
The service I received was right on time, fast and friendly representative. He was knowledgeable and efficient.
The removal of dirt in the carpets left behind by other carpet cleaning services. The carpets after zero Rez cleaning looked the same color in each room vs. what turned out to be dirt shades.
The results both times we've used Zerorez have been fantastic and there are always plenty of schedule options
green cleaning products and process
If it's with the same technician i rate it a 10+.Brett.
It works
Timely and efficient.
My carpet looks like I never had it cleaned. I just had it cleaned last month.
Technician Sal is personable and competent. Shows up on time and explains process while working.
I like that the product is safe for me and my dogs! It also cleans great!
Jose did a fantastic job! He was so polite and went over and above what was expected. Thank you!
The carpet gets really clean. And I like how it feels nice and soft.
clean and simple
The tech was courteous and professional. Looks like he did a good job. Overlapping cleaning lines were close together. Good work.
Soap free and fast drying
The idea that you use a no residue product. Plus your pricing is reasonable.
You do a vood job and your staff are very courteous
Fast and efficient service. Excellent guys to do the job. We just loved Matt and his work ethic.
Clean and healthier process
The techician was here on time and he did an excellent job. We are very pleased.