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based on 34684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The smell is now worse, and I think a follow up treatment is needed. We've been airing out the room for a few days but the odor is stronger. Please contact me Phone number removed.
Technician Sal is always very thorough and professional. Convenient payment process.
The absolute best part is that there is no residue left for dirt to stick to. My carpets stay cleaner SO much longer! Another good part is that my carpet is staying in great condition! We have only used Zerorez to clean our carpet and it shows in how good it looks. Even the Zerorez representative was surprised to learn our carpet is 15 years old!
I liked how quickly they were able to schedule a cleaning for me and the professional person who arrived to do the service. His hame is José.
Dennis is a very high quality carpet cleaner whom you can tell cares about his job. He was very thorough and detailed on the entire process. He went back through and spot checked his own work and touched up as necessary.
I like the concept of extracting dirt from a soiled carpet without leaving chemical residue behind. I like feeling of walking barefoot on the carpet after cleaning knowing that I'm not exposing my skin to harmful chemicals that can be absorbed into my body through my skin.
I am amazed at how well Zerorez works. I have an old carpet, 16 years +++? and I am not particularly careful with it and it comes out looking new. I have also used Zerorez in a house up for sale and saved having to re-carpet 2 rooms because Zerorez brought back the existing carpets to life.
I like also the short recovery (drying) time whereby one can walk on the carpet in only a few hours after cleaning.
Finally, I have to commend the service technicians who have cleaned my carpets. In my experience all 4 that I have come in contact with were friendly, thoughtful, helpful and well groomed. I like to believe that they are motivated in part by the eco-friendly service Zerorez provides.
My carpet looks great. Both times you have cleaned my carpets I have been very pleased. I would very much recommend your services. Thank you and Happy Holidays
I like the fact there is no soap used to attract more dirt.
Good results.
You are very expensive, so reducing the price would be helpful.
My carpets look beautiful!!! I had what I thought was a bad stain.... the technician, Malo had no problems getting it out and spent some time educating to spot cleaning down the road!!
Great job on carpets. Your associate very courteous and competent. I find it wonderful you use 'green' cleaning products.
Very professional service. Courteous personnel. Service person Robert was very knowledgeable and punctual. Represented Zerorez very well. Will recommend Zerorez yo others send use them again. Results were excellent.
Very satisfied with cleaning results, service representive on time and knowledgable.
Nice product
Dennis was my carpet cleaner and cannot imagine using anybody else. This is the second time I have used you and Dennis and am very pleased. Dennis is very professional and your cleaning process is excellent.
Thank you,
Name removed
Granted my carpet is old and had worn traffic patterns. After the cleaning I now have carpet stains where too much water was applied to the carpet in an effort to clean the area. I haven't decided what I want to do about the stains....call you or try to clean it myself. Meanwhile, pieces of furniture have not been returned to their respective rooms. I 'own' this waiting on the furniture due to my indecision. Thanks.
Honesty. Thorough work. Job well done.
Like the alkaline cleaning water used to pretreat a stain. Your cleaning ,ethos seemed to work well.
Gabe was very professional and explained everything. My carpet looks great.
My carpets are clean and the associate is friendly
Brett was polite, careful and informative. He did a very good job.
Dennis explained everything very thoroughly. The results were terrific.
Dries quickly!
Excellent efficient and friendly service
Though, professional, prompt
The Service was excellent. Gil did an excellent job. The carpet looks great, so yes I would recommend it to a friend.
Results of cleaning and service personnel are very knowledgeable about the services. I had Malo Garcia providing the service and he was wonderful.
I do have a problem with my e-mail bill---It is incorrect.
cleans good, service people are nice, prices are fair.

Excellent results and always outstanding customer service.