Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34684 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2015 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent results and always outstanding customer service.

Report a concern   December 13, 2015 — Rated 5 out of 10 by R.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The smell is now worse, and I think a follow up treatment is needed. We've been airing out the room for a few days but the odor is stronger. Please contact me Phone number removed.

Report a concern   December 13, 2015 — Rated 10 out of 10 by T.P.H. Zerorez Los Angeles
What do you like about our products and services?

Technician Sal is always very thorough and professional. Convenient payment process.

Report a concern   December 13, 2015 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

The absolute best part is that there is no residue left for dirt to stick to. My carpets stay cleaner SO much longer! Another good part is that my carpet is staying in great condition! We have only used Zerorez to clean our carpet and it shows in how good it looks. Even the Zerorez representative was surprised to learn our carpet is 15 years old!

Report a concern   December 12, 2015 — Rated 10 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

I liked how quickly they were able to schedule a cleaning for me and the professional person who arrived to do the service. His hame is José.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Kevin Altobelli Zerorez Los Angeles
What do you like about our products and services?

Dennis is a very high quality carpet cleaner whom you can tell cares about his job. He was very thorough and detailed on the entire process. He went back through and spot checked his own work and touched up as necessary.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Bruce Williamson Zerorez Los Angeles
What do you like about our products and services?

I like the concept of extracting dirt from a soiled carpet without leaving chemical residue behind. I like feeling of walking barefoot on the carpet after cleaning knowing that I'm not exposing my skin to harmful chemicals that can be absorbed into my body through my skin.

I am amazed at how well Zerorez works. I have an old carpet, 16 years +++? and I am not particularly careful with it and it comes out looking new. I have also used Zerorez in a house up for sale and saved having to re-carpet 2 rooms because Zerorez brought back the existing carpets to life.

I like also the short recovery (drying) time whereby one can walk on the carpet in only a few hours after cleaning.

Finally, I have to commend the service technicians who have cleaned my carpets. In my experience all 4 that I have come in contact with were friendly, thoughtful, helpful and well groomed. I like to believe that they are motivated in part by the eco-friendly service Zerorez provides.

Report a concern   December 12, 2015 — Rated 9 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great. Both times you have cleaned my carpets I have been very pleased. I would very much recommend your services. Thank you and Happy Holidays

Report a concern   December 12, 2015 — Rated 10 out of 10 by A.J. Zerorez Los Angeles
What do you like about our products and services?

I like the fact there is no soap used to attract more dirt.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Kent Boom Zerorez Los Angeles
What do you like about our products and services?

Good results.

Report a concern   December 12, 2015 — Rated 8 out of 10 by S.G. Zerorez Los Angeles
What could we do to improve?

You are very expensive, so reducing the price would be helpful.

Report a concern   December 12, 2015 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

My carpets look beautiful!!! I had what I thought was a bad stain.... the technician, Malo had no problems getting it out and spent some time educating to spot cleaning down the road!!

Report a concern   December 11, 2015 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Great job on carpets. Your associate very courteous and competent. I find it wonderful you use 'green' cleaning products.

Report a concern   December 11, 2015 — Rated 10 out of 10 by Mark Kosko Zerorez Los Angeles
What do you like about our products and services?

Very professional service. Courteous personnel. Service person Robert was very knowledgeable and punctual. Represented Zerorez very well. Will recommend Zerorez yo others send use them again. Results were excellent.

Report a concern   December 11, 2015 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

Very satisfied with cleaning results, service representive on time and knowledgable.

Report a concern   December 11, 2015 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

Nice product

Report a concern   December 11, 2015 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Dennis was my carpet cleaner and cannot imagine using anybody else. This is the second time I have used you and Dennis and am very pleased. Dennis is very professional and your cleaning process is excellent.

Thank you,
Name removed

Report a concern   December 11, 2015 — Rated 6 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Granted my carpet is old and had worn traffic patterns. After the cleaning I now have carpet stains where too much water was applied to the carpet in an effort to clean the area. I haven't decided what I want to do about the stains....call you or try to clean it myself. Meanwhile, pieces of furniture have not been returned to their respective rooms. I 'own' this waiting on the furniture due to my indecision. Thanks.

Report a concern   December 11, 2015 — Rated 10 out of 10 by Heather Smith Zerorez Los Angeles
What do you like about our products and services?

Honesty. Thorough work. Job well done.

Report a concern   December 11, 2015 — Rated 9 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Like the alkaline cleaning water used to pretreat a stain. Your cleaning ,ethos seemed to work well.

Report a concern   December 10, 2015 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

Gabe was very professional and explained everything. My carpet looks great.

Report a concern   December 10, 2015 — Rated 10 out of 10 by L.V. Zerorez Los Angeles
What do you like about our products and services?

My carpets are clean and the associate is friendly

Report a concern   December 10, 2015 — Rated 9 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Brett was polite, careful and informative. He did a very good job.

Report a concern   December 10, 2015 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Dennis explained everything very thoroughly. The results were terrific.

Report a concern   December 10, 2015 — Rated 10 out of 10 by M.L.E. Zerorez Los Angeles
What do you like about our products and services?

Dries quickly!

Report a concern   December 10, 2015 — Rated 9 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

Excellent efficient and friendly service

Report a concern   December 10, 2015 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Though, professional, prompt

Report a concern   December 10, 2015 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

The Service was excellent. Gil did an excellent job. The carpet looks great, so yes I would recommend it to a friend.

Report a concern   December 10, 2015 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

Results of cleaning and service personnel are very knowledgeable about the services. I had Malo Garcia providing the service and he was wonderful.
I do have a problem with my e-mail bill---It is incorrect.

Report a concern   December 10, 2015 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

cleans good, service people are nice, prices are fair.


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