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based on 34685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was great, very knowledgeable and professional.
Love the protection option and the fact that no chemicals are used
First and foremost I like the customer professionalism. I like that you take responsibility for those little "oopses" that occur. You're a breath of fresh air in that regard.
Second, the technicians who have serviced my place have been friendly and professional. Very nice folks.
I like that there are no chemicals involved and that my carpet stay cleaner longer than any other cleaning service I've used in the past.
And I like that you cover so many things, not just carpet cleaning.
Thank you very much for the services you provide and the great job you do for your customers.
The carpets are like BRAND NEW. No residue, no smell. But mostly, we appreciate the service. Our technician, Sal, does an fantastic job. He is very professional and kind.
The person that came to the house was very professional and knowledgeable. He did a great job. Very happy with the results.
I liked that the technitian gave me a curtisy call ahead of time and told me his ealier appointmet ran longer than he expected. The service call was completed in a timely manner. The carpets dried fairly quickly. And the technitian had helpful tips how to maintain a good clean carpet between cleanings.
Bryan is thorough, courteous, and hard working. He is your company and does an excellent job.
Quality wok well welldone
Clean rugs, no soap deposits
Very professional and your products removed the necessary stains from my carpet
Timely, and quality of service.
the techincians are super knowledgeable and friendly and the results are amazing!
The two people I dealt with - the lady who scheduled my appointment &
the young man who cleaned our carpets were both very pleasant & professional.
Darnell was very careful to protect the wall corners & our hard floors from
damage. He did a thorough job & paid particular attention to the "pathway areas"
as this was a concern of mine.
I really like the fact that no chemicals were needed to clean the carpets.
no chemicals
carpets always come out clean and the service tech's are so very nice and they do great work!
Professionalism, quality of work, results
No mess no fuss no smell
Technician was very friendly. Arrived on time. Worked very hard to get all of the carpet. Provided the foam blocks so we could put the furniture back. Took away our area rugs to be cleaned offsite. All around good experience.
I was able to get someone out to my house the next day, the service provider was professional, friendly and thorough. I liked that he was able to get the residue from a previous cleaning out of the carpet and leave it very clean.
Pretty expensive.
Robert was prompt, efficient and knowledgable. He came to our house on time, worked quickly and efficiently. We would give him, and his service a 10. Yes, we will be return customers.
Professional staff, clean product, excellent service.
I like the orange aroma. Service was quick: 1,000 sq ft in just under an hour. Good information given about purchasing the correct runners for hallways.
Customer Service
Carpet was cleaned by Brett. He was professional & a very nice guy. Carpet looks great! Thanks:)
The products are odorless and they leave my carpets soft, not hard. As for service, this was a new fellow and he was quite nice and got to work quickly and efficiently. I'm a happy Zerorex customer.
Service was great--technician Brandon was fabulous. Very happy with results!!!
The technician did a good job with some really dirty spots. Friendly and efficient. Would highly recommend him to my friends
Nice representative did a good job.

The person who schedule my appointment on phone was not certain about our agreed about price for the service.