Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2017 — Rated 8 out of 10 by J.M. Zerorez Los Angeles
What could we do to improve?

I think the expectations over the phone should be made more clear when calling for service. When a person specifically says rugs cleaned due to puppy, the person needs to be clear of add on charges and what can and can't be accomplished.

Report a concern   March 4, 2017 — Rated 10 out of 10 by Angela Eyre Zerorez Los Angeles
What do you like about our products and services?

I love the fact that Zero Rez uses no chemicals, especially because I have children. Also, our carpets definitely stay cleaner when there is no residue to attract new dirt.

Report a concern   March 3, 2017 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

I had a very thorough cleaner. Can't believe how very clean he was while doing his job with all his supplies. Thank you for your
Super Bowl discount!

Report a concern   March 3, 2017 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Robert did an excellent job on the carpets in an amazingly short time. He was careful to keep the work area clean and when he left, the only way anyone would know he had been there was the fact that we now had clean carpets--not dirty ones. He worked to remove any stains and they have all disappeared. I have already recommended your service to my friend and neighbor.

Report a concern   March 3, 2017 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Your employees do a GREAT job!!!!๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€

Report a concern   March 3, 2017 — Rated 10 out of 10 by E.U. Zerorez Los Angeles
What do you like about our products and services?

Excellent, thorough, efficient and friendly service. Have recommended to my friends and will continue to.

Report a concern   March 3, 2017 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Prompt, efficient and the representative was very kind and helpful.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Mrs. Cies Zerorez Los Angeles
What do you like about our products and services?

fast, great job

Report a concern   March 2, 2017 — Rated 8 out of 10 by J.T. Zerorez Los Angeles
What could we do to improve?

This is the third time I've used Zerorez, and your technicians are always very friendly. This last cleaning left my carpet feeling crunchy and I don't remember that happening with previous cleanings.

Report a concern   March 2, 2017 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

I like that Zerorez is just using hot water and no chemicals. All the technicians have been friendly and knowledgeable.

Report a concern   March 2, 2017 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent cleaning and customer service.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Pat Ferguson Zerorez Los Angeles
What do you like about our products and services?

Quality technicians and friendly services.
Sol is excellent.

Report a concern   March 2, 2017 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

Great job.

Report a concern   March 2, 2017 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

good job, prompt service, Raahad did thorough cleaning and was friendly and pleasant.

Report a concern   March 2, 2017 — Rated 9 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Believe zerorez is the best

Report a concern   March 2, 2017 — Rated 9 out of 10 by Z.B. Zerorez Los Angeles
What do you like about our products and services?

It is always good and I am always happy with your service, however the last house you cleaned came short. In some areas the smile of the did urine come back 2 days after cleaning . The technician is coming back to clean I hope he will a better job this time.

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Use of a non-toxic cleaning solution, and no "soap" or detergent residue to collect dirt. Also very much appreciate having Matt as a technician. He is courteous, knowledgeable, thoughtful, and efficient. He listens carefully to what needs to be done, and he treats my home with care.

Report a concern   March 2, 2017 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

The technician, Matt, was courteous and did a great job!

Report a concern   March 1, 2017 — Rated 10 out of 10 by W.R. Zerorez Los Angeles
What do you like about our products and services?

Great service and the best carpet cleaning

Report a concern   March 1, 2017 — Rated 10 out of 10 by Y.M. Zerorez Los Angeles
What do you like about our products and services?

Sal my technician was extremely knowledgeable, efficient and through. He arrived during the time frame I was given and was very professional talking about the quality of the company. I will be recommending Zerorez to my family and friends.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Carolyn Snyder Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez several times and would never consider using any other company to clean our carpets. Our carpets although being very good quality,they have been around quite awhile. Zerorez makes them look great every time. Whoever the technician is you send, they are always well trained and know their job, as well as being very personable.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Carlene Reuscher Zerorez Los Angeles
What do you like about our products and services?

I appreciate the non-chemical products as our family has many allergies and asthma. The service is always prompt, courteous, and very professional.

Report a concern   February 28, 2017 — Rated 10 out of 10 by Joanne Tabata Zerorez Los Angeles
What do you like about our products and services?

No chemicals, no smell
Sal was a professional. He was courteous and explained the product and the cleaning prior to starting his work. He also gave me tips on how to maintain my hardwood floors. Excellent job!

Report a concern   February 28, 2017 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   February 27, 2017 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Livington Is The Best The Product Is The Best In Town.I Recommend To All My Friend & family

Report a concern   February 27, 2017 — Rated 9 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

simple direct answers to my questions.

no wasted time.

carpet looked good

Report a concern   February 26, 2017 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

I like the friendly, and professional service. I like the product itself. No residue.

Report a concern   February 26, 2017 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   February 26, 2017 — Rated 10 out of 10 by Evelyn Santos Zerorez Los Angeles
What do you like about our products and services?

That they have no chemicals and are a green way to clean your carpets. That they don't soak your carpets. Our technician, Matt, was very courteous and polite (something that has been lost in the service industry). One of my best friends recommended Zerorez (They live in Riverside and have used Zerorez twice now). I'm fully satisfied with our technician and the service he provided us. I would definitely recommend Zerorez. Thank you and keep up the good work. P.S.... Our window time was between 8 and 10 am. Matt called us about 40 min. before his arrival. He arrived about 9:05, and took about 1 1/2 hrs. Not bad at all.

Report a concern   February 26, 2017 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent results. Friendly, capable, and punctual service people. A joy.


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