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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product, service was the best yet. 😃 technician was great (Johnathan) rated a 10+. Thanks for sending such a pleasant person.
Johnathn arrived on time,he was polite,he did a good job, and the rug looked much better.
I heard of your company from Bill Handle on the radio.
Thoroughness of work. Friendly technician.
Very happy!! Thank you
See you next time
Product and process works well and like the no rez characteristic. Customer Service is very good.
you have lots of options for getting stains out of the rug
professional
On time, personable, great service. Was able to pull up stains from my carpet and offered spot cleaning where necessary.
Your professionalism, the staff and the quality of the work.
FAST AND EFFICIENT
your friendly accommodating service technicians and clean water to clean the carpets
My first experience with zerorez was great! I was extremely impressed with the results. This second time, results were good but I was not "wowed" like I was the first time. we also had a couple "hiccups" this time.
The technician was very courteous and efficient. He explained everything he was going to do. The work was done very well. I also appreciate that I was called about a half hour before he arrived, so I could know when to expect him.
I liked the rep who was very knowledgeable and professional and did a fantastic job.
Very happy with the service. When you offer a similar deal, let me know as I will have my own home done too!!
Zerorez products and services do what the company says they will do.
Did a really good job cleaning the carpet. Old stains from other vendors were removed. You pay a little more but you get so much more back. WOW, what a difference.
Excellent friendly service
so glad I found you😀
Zerorez has best cleaning equipment and outstanding worker such as Mr Robert Keith.
My wife and I very happy and satisfied with the work of Mr Keith on Saturday April 15/2017.
Our carpet is so clean and look new now. We will recommend ZEROREZ to our friend.
Thank you.
Thuan Nguyen
San Juan Capistrano
First time customer with Zerorez
Dries fast...spots gone...
I like that you don't use chemicals. My technician Rashad Jordan was great! Very nice, professional and he did an excellent job on my carpets and sofa.
The carpet looks spectacular and the stains that got wore in over the year are greatly minimized. Matt is a greet technician and does a fantastic and thorough job of restoration. The stain shield makes the job even better as it deters the soiling from deeply penetrating.
Technician was on time and did excellent work.
Friendly, prompt & great communication.
I like that your products do not contain soap and that they don't leave residue in the carpet. Every technician I have had is very friendly and accommodating.
The quality of work can't be beat. Service techs arrive on time, take great care to protect woods, door moldings and furniture. Office staff are polite, professional and do a good job scheduling appointments. I have been using Zerorez for many years and have never been disappointed with their service.
Skilled. Polite. Great results.
Dennis our tech was great! The carpets look great after cleaning.
Kieth is friendly, knowledgeable, and efficient. He is a true asset to your organization. It is the people not the process that make the difference. Kieth was phenomenal!!!
The agent was very nice. He accidentally punctured the mattress however which was not ideal. Mistakes happen - but would have been a really pro move to immediately hand me a coupon for next time. :)