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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was excellent
It has always done a great job
My service person was personable, professional, and quick. He did a thorough cleaning of my carpets. Before starting, he indicated that the smell from my pet's urine may return after cleaning, which it did. However, the urine smell is still there after 2 weeks, so I am disappointed. When I called to make the appointment, the customer service representative I spoke with indicated that the stain may not be completely removed but the smell would be. It continues to smell. I give my service professional a 10 but the products or cleaning method used a 5 or below.
They are clean and quick cleaning either the carpets or tiles....and their employees are very friendly
NO SMELL OF CLEANING MATERIALS.
TECH EXPLAINED PROCESS AND MATERIALS USED.
Products really work. The employees are so nice and give excellent service.
Great customer service and explanation of the process convinced us we will call them again. Very satisfied with the results!
Good service
I especially like the non-toxic products and professional service.
Everything. They get the carpets clean and service is always pleasant and respectful.
Our carpet stays clean for longer than with other cleaners
Professional
Very professional. Technician was on time, courteous and did a great job of cleaning my carpets. He was also very knowledgeable on the benefits of using the Zerorez method (product).
Very accommodating pay attention to details and making sure all looks fresh and clean
Great customer service! Very professional and courteous. We were very pleased.
The Tech was on time, very courteous and did a great job.
Very nice tech's and no harsh chemicals used. i always recommend zero rez. i will use no other.
Thanks, zero rez!
The technicians are wonderful to work with and do a thorough job of cleaning the carpets. I like the company's communication policy - a call before scheduled cleaning date to confirm and then a call on cleaning day letting us know when technician will arrive.
Service from Brett was great. I was very happy with the results.
Best carpet cleaning I've ever had!
It does really take out tough stains and dries quickly.
Everything was so clean! This was the first time I've had my tile done. It looks brand new! I was amazed and with I had the tile done before.
on time and did an excellent job.
your customer service is superb. keep up the good work.
Service is dependable and toxic free.
The lack of soap residue and build up. The ability of you guys to get stains out and for the carpet to remain clean looking for a longer. Of time
On time and efficient
The serviceman was efficient and pleasant.
Great results and wonderful staff!!
The service person was amazing going beyond