Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34718 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2017 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Great job. He can come to my house anytime.

Report a concern   May 10, 2017 — Rated 10 out of 10 by Carol Haislip Zerorez Los Angeles
What do you like about our products and services?

Zerorez is always on time or even early and carpet is cleaned with no chemical. I've used their services several times and am always pleased. I especially commend Keith for a great job this last time. Will definitely use Zerorez again.

Report a concern   May 10, 2017 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

things were left very clean

Report a concern   May 10, 2017 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Dries quickly
Great technicians

Report a concern   May 10, 2017 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

No soap and really effective

Report a concern   May 10, 2017 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Daniel was extremely professional and went out of his way to provide excellent customer service!

Report a concern   May 10, 2017 — Rated 10 out of 10 by Roland Jordan Zerorez Los Angeles
What do you like about our products and services?

Easy scheduling
On time
Good communication
Quality work
Friendly

I would have Jonathan do work for us again.

Report a concern   May 9, 2017 — Rated 6 out of 10 by C.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Dirt left in stairs edges against wall and the back of steps

Report a concern   May 9, 2017 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

The service was outstanding !

Report a concern   May 9, 2017 — Rated 10 out of 10 by Kitty Lapporte Zerorez Los Angeles
What do you like about our products and services?

Prompt call back. Fair and up front pricing. Pleasant and informative technicians.

Report a concern   May 9, 2017 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Professionalism, Ability of Technician, Levon
Cleaning Process & Spotless Results, pun intended!

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Great results, and a knowledgeable worker.

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

The technician was quick, friendly, very neat and very professional and did an excellent job cleaning my rugs.

Report a concern   May 9, 2017 — Rated 9 out of 10 by Rosalie Castro Zerorez Los Angeles
What do you like about our products and services?

The service was fast, professional and a very clean carpet in the end.

Report a concern   May 8, 2017 — Rated 9 out of 10 by N.Y. Zerorez Los Angeles
What do you like about our products and services?

The serviceman did an excellent job of stretching the loose carpet, took gentle care with furniture that was not moved, and left the carpet looking like new after the cleaning. We definitely will call Zerorez back for other services.

Report a concern   May 8, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Carpets came out clean and dried quickly

Report a concern   May 7, 2017 — Rated 9 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I like the empowered water vs the shampoo and it dries quickly!

Report a concern   May 7, 2017 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

Considering what we needed done, we are very satisfied with the job. Daniel was professional and pleasure to work with.

Report a concern   May 7, 2017 — Rated 7 out of 10 by A.R. Zerorez Los Angeles
What could we do to improve?

I have used Zeroez for many different types of flooring surfaces over the year-- carpet, tile, and this time, wood. Previously, I had always been pleased with the outcome as the products used did an excellent job cleaning my carpet and tile. However, this last/recent experience was disappointing. While the 'plain' water used to clean my wood floor did get up surface dirt, it did not get up the deep dirt. The service person was very friendly and told me he could not use a stronger product, other than the plain water and the floor was as clean as he could get it. The problem was, it still was not clean and it was obvious. I mentioned to him an orange and oxygen product I had used in the past with just a mop and cleaned the deeper dirt. The oxygen and orange product does need to sit on the floor for 2 minutes before mopping with medium pressure (probably no pressure had I owned a scrubber like his). Was this round of dirt out of my product's reach- no. After the service person left, since I already had all of my furniture and items moved out of the way, I sprayed an small sample high traffic, ground in dirty area and waited two minutes. With a damp mop and medium pressure, the dirt came up and was gone. I then finished doing the rest of the dirty areas, most in the high traffic area and all dirt came up. So, while I would recommend Zerorez for carpet and tile, the company does not seem equipped to deal with wooden floors and likely should not offer to do them until it has a product that can do the job; like the oxygen and orange.

Report a concern   May 7, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Always a great job and very professional

Report a concern   May 7, 2017 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Gets rid of the toughest of stains and has no odor.

Report a concern   May 7, 2017 — Rated 9 out of 10 by Montie Gardner Zerorez Los Angeles
What do you like about our products and services?

Honest, followed up on what you said you would do. The technician DID call to give me updates on his arrival which helped us plan our time accordingly. A refreshing change from so many broken promises from other companies in the service business.... Additionally, the technician was pleasant, courteous, and accommodating in doing an excellent job on the carpet! Thank you....

Report a concern   May 7, 2017 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

That it's non toxic & no reside

Report a concern   May 7, 2017 — Rated 10 out of 10 by Pat Crane Zerorez Los Angeles
What do you like about our products and services?

Robert was very pleasant, courteous, efficient and knowledgeable. The carpet looks much better than I thought possible. The carpet was dry within a few hours.

Report a concern   May 7, 2017 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Great results and a courteous staff

Report a concern   May 7, 2017 — Rated 10 out of 10 by Pam Mccloskey Zerorez Los Angeles
What do you like about our products and services?

Quality cleaning with friendly, helpful technicians

Report a concern   May 6, 2017 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent cleaning, prompt arrival, knowledgeable technician.

What products do you offer?

Report a concern   May 6, 2017 — Rated 9 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt and thorough.

Report a concern   May 6, 2017 — Rated 9 out of 10 by M.I. Zerorez Los Angeles
What do you like about our products and services?

I think the carpet looks very clean when you are finished

Report a concern   May 6, 2017 — Rated 10 out of 10 by H.K. Zerorez Los Angeles
What do you like about our products and services?

Robert Keith was great


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