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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is always on time or even early and carpet is cleaned with no chemical. I've used their services several times and am always pleased. I especially commend Keith for a great job this last time. Will definitely use Zerorez again.
things were left very clean
Dries quickly
Great technicians
No soap and really effective
Daniel was extremely professional and went out of his way to provide excellent customer service!
Easy scheduling
On time
Good communication
Quality work
Friendly
I would have Jonathan do work for us again.
Dirt left in stairs edges against wall and the back of steps
The service was outstanding !
Prompt call back. Fair and up front pricing. Pleasant and informative technicians.
Professionalism, Ability of Technician, Levon
Cleaning Process & Spotless Results, pun intended!
Great results, and a knowledgeable worker.
The technician was quick, friendly, very neat and very professional and did an excellent job cleaning my rugs.
The service was fast, professional and a very clean carpet in the end.
The serviceman did an excellent job of stretching the loose carpet, took gentle care with furniture that was not moved, and left the carpet looking like new after the cleaning. We definitely will call Zerorez back for other services.
Carpets came out clean and dried quickly
I like the empowered water vs the shampoo and it dries quickly!
Considering what we needed done, we are very satisfied with the job. Daniel was professional and pleasure to work with.
I have used Zeroez for many different types of flooring surfaces over the year-- carpet, tile, and this time, wood. Previously, I had always been pleased with the outcome as the products used did an excellent job cleaning my carpet and tile. However, this last/recent experience was disappointing. While the 'plain' water used to clean my wood floor did get up surface dirt, it did not get up the deep dirt. The service person was very friendly and told me he could not use a stronger product, other than the plain water and the floor was as clean as he could get it. The problem was, it still was not clean and it was obvious. I mentioned to him an orange and oxygen product I had used in the past with just a mop and cleaned the deeper dirt. The oxygen and orange product does need to sit on the floor for 2 minutes before mopping with medium pressure (probably no pressure had I owned a scrubber like his). Was this round of dirt out of my product's reach- no. After the service person left, since I already had all of my furniture and items moved out of the way, I sprayed an small sample high traffic, ground in dirty area and waited two minutes. With a damp mop and medium pressure, the dirt came up and was gone. I then finished doing the rest of the dirty areas, most in the high traffic area and all dirt came up. So, while I would recommend Zerorez for carpet and tile, the company does not seem equipped to deal with wooden floors and likely should not offer to do them until it has a product that can do the job; like the oxygen and orange.
Always a great job and very professional
Gets rid of the toughest of stains and has no odor.
Honest, followed up on what you said you would do. The technician DID call to give me updates on his arrival which helped us plan our time accordingly. A refreshing change from so many broken promises from other companies in the service business.... Additionally, the technician was pleasant, courteous, and accommodating in doing an excellent job on the carpet! Thank you....
That it's non toxic & no reside
Robert was very pleasant, courteous, efficient and knowledgeable. The carpet looks much better than I thought possible. The carpet was dry within a few hours.
Great results and a courteous staff
Quality cleaning with friendly, helpful technicians
Excellent cleaning, prompt arrival, knowledgeable technician.
What products do you offer?
Prompt and thorough.
I think the carpet looks very clean when you are finished
Robert Keith was great

Great job. He can come to my house anytime.