- Phone: (949) 387-2222
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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly service. Technician took his time to make sure the job was done to the best of his ability.
Carpets and upholstery look so much better.
Thank you!
Great service and always reliable. Thanks!
Your service and technicians are outstanding. Every one is courteous, careful and does an excellent job, not matter what project they are here to work on.
This is a wonderful company to do business with.
Judy Massey
Great job and a very nice gentleman cleaned my carpets. Will use this service again & recommend to friends
Robert was very diligent. He did a great job with the stains I had on the carpets.
I really like that you don’t use chemicals to clean the carpets. There is no chemical odor.
And the carpet is clean.
Easy to book, good communication regarding arrival time. Technician was professional in demeanor and appearance and answered all my questions. He did a great job, my carpets turned out better than expected, especially the high-traffic areas that needed a really deep clean.
On time, professional, and quality workmanship.
Great as usual
Very clean carpets with no residue! Great customer service.
We liked Matt very much and carpet looks great.
No soap residue to attract dirt!!! This is a HUGE factor in helping our carpet stay clean longer after professional cleaning.
The technicians are absolutely awesome! And Sal, who did our cleaning for the first time yesterday, was the best of the best! Courteous and knowledgeable beyond anything you'd expect. He gave me all the information I needed without me having to ask, put down blankets on our tile and went to work. His manner of interacting definitely made me feel like he valued me as a customer and appreciated our business AND that he was going to give us the best possible cleaning, which he did! I cannot say enough good about Sal. I will be requesting him for future cleaning appointments. And as always, our carpets are beautifully clean after a Zerorez service. I won't use anyone else!
The experience was great. The technician was very friendly and professional. The floors look new. We willing definitely call them back in 6 months.
Daniel was very nice, worked very hard, and the carpets look better than I imagined!
You were very easy to work with, you have great knowledgeable guys to do the job and you deliver what you say you will.
Thanks for a great job.
I love that your product is pet friendly. And a big plus is the great service from your Friendly Technician Rashad. He did a wonderful job on carpet and upholstery. Thanks!
This is our third time using Zerorez and we love it always. Their work is professional and you can not beat the result!
Very easy to work with. Daniel explained everything very well.
Your Lead Technician, Brett Spence, is a true "carpet magician!" My carpet looks better than it was when originally installed. He did a terrific job! I'd welcome him back in my home anytime.
You really need to revert to your old phone system or get the new one fixed. It is almost impossible to communicate with your representatives. I've been forced to leave messages and send e-mails. I'm confident that your phone system is hampering rather than helping your business. You need "Zerorez" for your phone system to get it cleaned up!!!
Friendly, professional technician. Livingston was great!
The carpets look and smell fresh and very clean.
Results are great! Techs are Professional and friendly!
The usual superior job on our annual cleaning, this time by Brett Spence. He's efficient, courteous, and seemed committed to getting the best possible job done. Brett's a real asset to your operation.
Always on Time, Always well groomed workers, very polite. My rugs are amazingly
clean.
My carpet looked good and most of all smelled fresh and clean and free of pet odor.
Robert Keith Is very professional and takes great care of my home.
The service is very professional and the outcome is always great
Friendly, competent staff. Arrived on time and thoroughly explained stain removal process. Great job!
The technicians are always polite, friendly, and efficient. I love how my carpets feel really clean, never stiff and I don't get the stains that come back up after the carpet is cleaned. I also have allergies so I like that there are no harsh chemicals.
The gentlemen that came to our house did a very thorough job of cleaning the carpets. In face I was surprised at how good they look. I would refer you to any of my friends or neighbors.

Loved Sal - super professional, did a great job - left very little water/wet carpet behind. This has been the best cleaning by Zerorez so far. Been using you for years now. Thanks so much!!!