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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything is clean and nothing left behind!
Great product,professional staff. I have been using zerores for years.
No soap so does not attract new dirt. Great technicians
You always show up on time, do a great job, and the tech is polite and friendly.
Sal, my service man was super!
Very friendly & professional & on time. Did a great job cleaning the carpet.
The Tech, Daniel Haire, was very informative and explained what he was doing each step of the way. Looks like all the stains came out of the carpets. Daniel was also very polite and thanked me for choosing Zerorez. I have some of his cards that I will give to neighbors.
DON'T FORGET TO MAIL ME THE BOTTLE OF SPOT CLEANER AS PROMISED.
THANK YOU!!!
It simple, their fast, it works, it does what they say it does! Simply putt.. I’m impressed!
Amazing!
I like the online scheduling. The cleaning process is the best out there. Your folks are nice and efficient.
Your representative was very friendly and helpful with carpet cleaning ideas.
Excellent service
Always a great job! No sticky residue and odor. Thanks
Almost dry when done. Efficient, courteous and on time.
The customer service and they thoroughness of the technician.
My dirty white carpets are so clean!!! Thank you, Sal, for your excellent work.
Zero Rez was recommended to me several years ago by my brother, they do such a great job I have not had another company clean my carpet. They are always on time and very professional.
Speedy service, really does a great deep cleaning. Easy to communicate with the company.
The services rendered were great! The value was unexpected and the quality of work done was exceptional. The person who did the cleaning was professional and courteous. He answered all our questions and gave us recommendations and advice on how to treat our carpet for spot cleaning. I will definitely be calling on your team to come back when needed.
Your technician showed up reasonably on time. He was quick and efficient. He did a thorough job.
Loved your service guy!
No residue after cleaning, very good communication, both on the phone and on site in person. Thanks!!
It took way longer than the 4-6 hour timeframe I was told for the carpet to dry.
Good Morning,
I was/am super pleased with the work that was done on my floor. The floor tech who completed the service is Rashad Jordan. Rashad carried himself professionally, was attentive and fully explained the service that would be completed. Additionally, Rashad also introduced me to the other services Zerorez provides. Rashad displayed attention to detail and remained focus on the task. I am more than pleased with the results of the service performed and would highly recommend your company. I am sure Rashad is a valuable member of your team as he sets an excellent example of great customer service. Rashad's personality and attitudes towards his service warrants appreciation.
Sincerely,
Annette Gray
More than satisfied customer!
Marcel.
Robert did an excellent job cleaning our carpet and floor. He was courteous, competent, efficient and quick. I wouldn't think of using anyone else.
team was ontime and did good job
Knowledgeable and friendly tech...did a very good job.
They were on time, did a great gob cleaning the carpet of the complete house, were careful not to damage anything and very polite. Good job.
service is great as well as the technicians