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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and service
Work is completed in a timely, efficient manner. The carpet treatment really helps carpets resist dirt and stains.
The service was quick, the pro was helpful, informative and willing to assist in moving some furniture. We will definitely use this service again!
Michael was very professional and made sure our furniture and cone's of the hall were protected while bringing the supplies and hose in the house. Our carpet looks like new!
Robert was great, very knowledgeable and carpet stretching was very well done. He was also most pleasant.
Prompt
The method, the people who cleaned, their eye for detail, being careful nothing got broken/hurt, the finished product...a carpet that looked like new.
Nice check out process.
Thank you!
The product really works! Our technician was professional and friendly and did a great job!
How whole process didn’t take too long and how clean the carpets were
I love the way Zerorez cleans. Everything smells so fresh and clean. Robert, the technician is a real asset to your company. He is so thorough and aims to please. He is very professional. I would never have anyone else clean my carpets, upholstery, and tile and grout. Robert did a fantastic job.
Thorough job and friendly team. Thank you!
No chemicals used
knowledgeable and professional technician and residue free treatment
I love that there aren’t any harmful chemicals used and the service is amazing!
Again, Zerorez has done a great job in cleaning my carpet. Not only is the carpet clean but the technician was very pleasant and considerate, as usual. I recommended Zerorez to a neighbor when she asked how I liked your service after seeing your vehicle in front of my house.
Very efficient and friendly service person. Tried very hard to get my carpets clean. Did a great job getting the tile floors clean, as well.
Courteous and thorough
I was totally satisfied with the job that Jorge did. I will definitely use zerorez again when it is time to have them cleaned.
I found the serviceman to be professional and upfront about costs. The rugs look beautiful. I definitely would use zerorez again.
Eric was terrific and did a great job.
I was very impressed with the young man that came to clean our medical office. He was polite and very knowledgeable about the fabric's and carpet.
I am very happy with the service.
Thank you,
Vicki Therrien
Practice Manager
Practice of Terry Dubrow MD
I have been using Zerorez for several years - they have the best Service, our Tech, Brett is first class! Our Tech showed up early, Brett is very Professional, All of the Techs Zerorez employees are excellent people. My expectations were exceeded, I have 2 pets who track in a lot of dog stuff, the carpet looks brand new and feels terrific! I am a very happy customer!
Joe Kellner
Aliso Viejo Calif
Mathew was on time and very helpful.
Good service and carpet looks great.
Robert Keith has come to our home to clean our rugs & carpet annually for over the past 5 years. We have used Zerorez annually for the last 10 year to clean our rugs & carpets. Not only do we think the Zerorez process you use is the best (and we have tried many others over the years), but Robert Keith is the best operator we have ever encountered. We will continue to request him again next year and may have him come back in a month or two to do our tile floors as well.
Please pass this recommendation on to Robert's Irvine/Orange County supervisors
The carpet and tile came very clean, even the area where the dog sleeps every night. The gentleman who did the work was polite and professional. I will definitely use them the next time I need my carpet cleaned.
Everything....clean, fast, and love the technician
I used zerorez for the first time about a week ago. We have new carpet in our home a I didn't want to use a harsh chemicals, or any type of chemicals. Jorge Martinez came to my home and explained to me how zerorez is different. I was impressed with his work and his attention to detail. I will be using Jorge from zerorez again.
I've had my carpets done by various companies and your company Zerorez is hands-down the best. I will never again hire another company because the difference is so remarkable. Your technician Brett was very professional and friendly best of all worlds. Thank you so much for setting my appointments at a time that was convenient for me . See you in 6 months
Always dependable to do the best