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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a great job! No sticky residue and odor. Thanks
Almost dry when done. Efficient, courteous and on time.
The customer service and they thoroughness of the technician.
My dirty white carpets are so clean!!! Thank you, Sal, for your excellent work.
Zero Rez was recommended to me several years ago by my brother, they do such a great job I have not had another company clean my carpet. They are always on time and very professional.
Speedy service, really does a great deep cleaning. Easy to communicate with the company.
The services rendered were great! The value was unexpected and the quality of work done was exceptional. The person who did the cleaning was professional and courteous. He answered all our questions and gave us recommendations and advice on how to treat our carpet for spot cleaning. I will definitely be calling on your team to come back when needed.
Your technician showed up reasonably on time. He was quick and efficient. He did a thorough job.
Loved your service guy!
No residue after cleaning, very good communication, both on the phone and on site in person. Thanks!!
It took way longer than the 4-6 hour timeframe I was told for the carpet to dry.
Good Morning,
I was/am super pleased with the work that was done on my floor. The floor tech who completed the service is Rashad Jordan. Rashad carried himself professionally, was attentive and fully explained the service that would be completed. Additionally, Rashad also introduced me to the other services Zerorez provides. Rashad displayed attention to detail and remained focus on the task. I am more than pleased with the results of the service performed and would highly recommend your company. I am sure Rashad is a valuable member of your team as he sets an excellent example of great customer service. Rashad's personality and attitudes towards his service warrants appreciation.
Sincerely,
Annette Gray
More than satisfied customer!
Marcel.
Robert did an excellent job cleaning our carpet and floor. He was courteous, competent, efficient and quick. I wouldn't think of using anyone else.
team was ontime and did good job
Knowledgeable and friendly tech...did a very good job.
They were on time, did a great gob cleaning the carpet of the complete house, were careful not to damage anything and very polite. Good job.
The products they used are just like what they advertise, non-toxic and no soap. I called Zerorez and was able to schedule an appointment very quickly. My technician Michael did an awesome job with my carpet's deep cleaning. He told me that they can also clean travertine stones so I booked a second appointment the next day to clean the stones. It was beautiful and much cleaner after his cleaning. However, after Michael left, I noticed some streaks after the stone dried up. Michael was very quick to respond and came back to redo that section. He explained to me why it had happened. But it didn't matter--Michael took care of it! and my stone is looking good! Michael was always very polite, efficient, and professional. I would definitely rcall Zerorez for future services!
Very thorough.
Everything Great technican too!
Robert does an excellent job cleaning our carpets. I will highly recommend Zerorez and him.
No chemicals!
This is my second experience with Zerorez and I have been satisfied both times.
I am appreciative that i was given a bottle of spot remover.
There was a leftover oily spot on this last cleaning. But I am happy to say the
sport remover worked great.
I hope you cover the San Manuel area of Arizona 85631 in the near future. Many houses
in this area have tile floors and the grout becomes very soiled after awhile.
Love Love technician Robert - very professional !!
Robert my technician was wonderful! He explained the whole process before he started and did a fabulous job.
Love how clean and bright my tile floors look now. I will definitely be using them again.. already have recommended them to friends! Thank you
Drues fast and cleans really well!
The technician was very professional and I’m hoping this will give a longer life to my carpet.
Eduardo was great! He took off his shoes when he came in the house; covered the entry way; and put plastic guards around wall corners. See you/Eduardo next year!
Excellent service