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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always reliable
Very sweet and personal!!!
Prompt and on time. Coutious and did a nice job!
thanks
Your employee was great
Eduardo does a really good Job in the cleaning process.
There were two reschedulings, one because the technician had not brought the right machine and one because of a truck problem.
Otherwise, nothing I knownof to improve. My rug was clean and there was no odor.
Richard did an amazing job. I am very pleased with Zerorez!
The serviceman was respectful to my house and professional in my house.
Carpets look great Alex did an awesome job very neat clean and informative and yes I’d recommend your company to all.
Prompt, professional, cleans the carpets well
My carpets and wood floor not only look, but feel clean. No reside, they dont soak my carpet and I dont get a reappearance of "mystery spots" a few days after my carpets have been cleaned. I wont use anyone else
Excellent customer service.
Robert did such an amazing job!! So professional and extremely helpful with care recommendations ... my carpet looks like new and with no residue! Use Zerorez!!!
Although the technician was a nice guy and very professional I won’t be recommending your services because afterwards your office contacted me to see how the visit went. I mentioned that my carpets were still damp although it was a day later and it was delaying my two tenants moving in. The person from the office offered for a technician to come and help dry the carpets to which I responded yes. They then told me to put a fan in the window and let the carpet dry that way. I am annoyed because they offered to help dry the carpets but then rescinded the offer. Please don’t make offers that you have no intention of fulfilling it is humiliating.
Your technicians are courteous and knowledgeable about the service and products they provide, are on time for appointments, and get the work done with minimal disruptions to the household. Always recommend Zerorez to friends and neighbors.
Good service tech, Brian. Efficient and communicates well about arrival
Our carpet looks great! Saul did a super job. There was a bit of delay in arrival time, but the office and Saul kept us informed...very professional.
From using the computer to arrange our appointment, to the notifications received, a call from your tech prior to arrival (right on time as expected), to the friendly service, and the professional cleaning result--WHAT'S NOT TO LIKE? The entire Zeroez experience was very well done and I'll use Zerorez again and tell my friends and neighbors about your service. Over the years my wife and I have never been disappointed with your company-thanks! M. Engquist
I have had Zerorez to my house twice in the last month. Tile, carpet and area rugs. I have already recommended to neighbors, two of which have already made appointments.
Your process and technicians get out soil and stains better than any other company. Additionally, they tend not to resoil nearly as quickly as traditional carpet cleaning. Lastly your technicians are always top tier.
Service is always friendly.
My carpets and furniture always look great after cleaning
Great service & good workmen ship. Always on time very pleasant. The carpet always looks great
Service and quality of results. Dries quickly as well
The worker was kind and on time. He was very efficient and got out all of my spots
There isn’t a residue or odor left behind. My carpet feels fresh as eight years ago when I put it in. I like the specials advertised and I take advantage of them. Thank you!!
Excellent service, on time, will use again.
Robert is the bomb!
The guy that came to do our carpets broke a vase.. I reported it and no one has contacted me yet. They told me a Mr Livingston was going to get back to me but he hasn't. Very disappointed .
I was an avid customer and believer in zerorex!
I've had tile grout and carpets cleaned by Zerorez and both turned out beautifully. The technicians were polite and friendly and hard-working.
Zerorez has the very best tile and floor people In existence Robert is awesome. Thank you so much helping me.
JUDY Massey