What our clients think of us!

Your product does the job. It doesn’t smell. The people that work for you are prompt and courteous and do an excellent job

I specifically called you because my dog threw up on my carpet. The service rep said it probably wouldn't come out, I don't think he tried doing anything extra, and no surprise-the stain remains. Now I'm left to deal with it. I can rent a carpet cleaner and get out the easy dirt-I needed help with a problem and didn't get it.

You did nothing wrong. I am a widower and am 80 years old. I have no Business associates any longer. They either moved away or died. I have no reason to keep any other contacts viable. Although I do keep in occasional contact with some former co-workers and of course relatives in states such as Texas, North Carolina, Virginia, West by God Virginia and New Jersey.
I do not think my recommending you to them would do you much good.

Sal, the technician, was courteous and professional. Scheduling was easy. Great promotion. Great pricing.

Professional and Proficient, effective

Ver nice and efficient technician.

The workers are always clean, prompt and do a great job.

Brian did an outstanding job of cleaning my carpet even though he had to deal with my smoke detector going off and causing a horrid noise. It was a coincidence that this happened while cleaning the carpet. Many thanks to Brian for trying to solve the problem. The fire department finally came shortly after Brian was finished.

You offered a 100% satisfaction. I had four chairs cleaned,one of them leather. The first three chairs ( which includes the leather) were very well done.The last chair,however doesn't even look like it was worked on. The technician claimed he did " the best I could" on the chair. Later when I was looking at the chair I found a streak of white left over soap.And looking at the arms and the seat I felt the work could have been better done. Since your claim I should be 100% satisfied or you would return,I called to have a return visit.
I set it up and the day before the visit I received a call stating it would cost me ANOTHER
$159.00. Apparently in the invoice the technician had written that the chair was " heavily soiled" and a reclean would be $159.00 and he had discussed this with me. He did NOT say anything about it costing me. He did write it on the invoice which he wrote in his van and emailed me as he drove off. I did not think this effected the " satisfaction guarantee " .
I am not happy and feel that this was a scam,the chair was deliberately not done well and the invoice was done this way on purpose! Name removed

I’ve used Zerorez for years. I love how clean the carpet is without using chemicals. I would highly recommend this process and this company.

The gentleman that provided the service was very professional and did a great job.

Everything. I love the no soap or chemicals. Your service was provided by an extremely efficient operator. It was very pleasing. I will request him when I get the tile cleaned.

Zerorez does a great job refreshing my carpets and upholstery without leaving a sticky residue. The technician (Brett) was on time, courteous and professional and even moved a few furniture pieces we had left in place.

Matt was on time, worked VERY hard and did a great job. I would recommend your company in the future. Thank you for asking.

the carpet and tile turned out great the rep was very nice and professional

After an excellent experience with BRETT SPENCE in cleaning my carpeting, he recommended that I schedule ROBERT KEITH to dye a few problem spots. Robert came to my home on July 6 and did an absolutely amazing job. The ugly yellow spots (bleached by toxic dog urine) have disappeared completely! Robert is an artist! It was wonderful watching him analyze the spot, determine what amount of which color he needed to use and the results are nothing short of spectacular! I already had a great impression of Zerorez thanks to Brett. Robert made it even higher! They are both great ambassadors for Zerorez. Great guys and they are both always welcome in my home. Zerorez will be the ONLY company I call in the future for any of my carpet cleaning needs. Thanks for having great people and enabling them to do a great job! Dennis Houlihan / Long Beach, CA

The carpet was beautifully cleaned and the service was A+.

VERY MUCH

It’s very effective and Removes pretty much any dirt or spots AND smells good. Our tech Robert was great and knowledgeable. We will definitely continue to use Zerorez.

thorough, professional people and great results.

I love the quality of the carpet cleaning process and no chemicals !!! Repeat customer for years!!

Brian was excellent! He was prompt, professional and very easy to work with. This is my second time using zerorez and I am happier than ever with the results! Thank you zerorez and Brian for making our living room and kitchen clean and enjoyable!

It works

Everything

Carpets always look like brand new! The service personnel are friendly and efficient, and definitely know their product.

The young man that cleaned the carpet was very nice and did a thorough job!

I am very happy with how clean my carpet came out. I would highly recommend Zero to others.

We really liked working with Matt. He was friendly, on time, had very good suggestions for keeping the carpet clean and did a great job on getting the spots out. We like that there is no fragrance left behind.

Good work done very fast.

I love the work Zerorez does and would not use anyone else for my home!!