Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2018 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

everything!

Report a concern   August 16, 2018 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

Quality service and results.

Report a concern   August 15, 2018 — Rated 10 out of 10 by Annette Sanders Zerorez Los Angeles
What do you like about our products and services?

Technicians are very knowledgeable. My tile floors and carpet are cleaned without chemicals so it’s safe for pets

Report a concern   August 15, 2018 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Nice guy. Cleaned our dirty white carpets. Who gets white carpets anyway?

Report a concern   August 15, 2018 — Rated 8 out of 10 by B.F. Zerorez Los Angeles
What could we do to improve?

All is well, my carpet is old. Your company does the best job on it.
The service man is great!

Report a concern   August 15, 2018 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

PROFESSIONAL SERVICE AND TECHNICIANS. PRODUCTS LIVE UP TO WHAT YOU ADVERTZNE. TIMING IS ALWAYS AS PLANEDD WITH ADEQUATE NOTICES.

Report a concern   August 15, 2018 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Excellent servie

Report a concern   August 15, 2018 — Rated 8 out of 10 by C.J. Zerorez Los Angeles
What could we do to improve?

Two appointments were made to clean our 10' x 15' carpet rug. Both of these appointments were broken WITHOUT NOTICE. One of our employees waited for three hours on two separate occasions only to discover that the service was a No Show. We appreciate Larry's efforts to provide the rug cleaning for free. The service rendered was excellent and we would not hesitate to and have already provided a recommendation to another one of our employees to use your service. Name removed, Parish Finance Director, St. Philip the Apostle Church

Report a concern   August 15, 2018 — Rated 10 out of 10 by Sandy & Jerry Ridout Zerorez Los Angeles
What do you like about our products and services?

Robert and Zerorez have cleaned my floors since 2008 . . . that's ten years! Robert is the best and I will continue to call Zerorez and request only Robert as long as I have floors and furniture to clean. Jeff and Eve . . . Thank you for having such wonderful products and great employees to share them with us.
Sandy Ridout

Report a concern   August 15, 2018 — Rated 10 out of 10 by D.B.B. Zerorez Los Angeles
What do you like about our products and services?

Matt was awesome and carpets look great. Price reasonable also!

Report a concern   August 15, 2018 — Rated 10 out of 10 by Don Diamond Zerorez Los Angeles
What do you like about our products and services?

Everything, the service is great, the technician are friendly and informative and they are neat and clean

Report a concern   August 14, 2018 — Rated 10 out of 10 by Rick Angus Zerorez Los Angeles
What do you like about our products and services?

The results are amazing! My Dad who lives on California had not had his carpets cleaned in years and we live in Colorado and were going out to visit so we called Zerorez because we had heard they were a great national company. All the things we heard were true. His carpet looks amazing and the process was quick even my 92 year old Dad was pleased with the service and most importantly, the results. The tech was very professional and pleasant!

Report a concern   August 14, 2018 — Rated 10 out of 10 by Peggy Fate Zerorez Los Angeles
What do you like about our products and services?

I got answers and solutions that I haven’t been able to get before.

Report a concern   August 14, 2018 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

The job was done at a reasonable cost by a very nice technician who was careful to explain the job and expected results. He was prompt in showing up and completed the work efficiently.

Report a concern   August 14, 2018 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Sal is the best!

Report a concern   August 14, 2018 — Rated 10 out of 10 by Linda Price Zerorez Los Angeles
What do you like about our products and services?

Thorough cleaning with no residue, friendly, efficient, professional technicians, and reasonable pricing.

Report a concern   August 14, 2018 — Rated 10 out of 10 by Leslie Hixson Zerorez Los Angeles
What do you like about our products and services?

This is an excellent carpet cleaning company. It’s run by responsible, environmentally conscious owners with great customer-service oriented people. We just had our upstairs wall-to-wall beige wool carpet cleaned by this company again and it was another perfect job. Robert Keith is a real carpet cleaning professional with deep knowledge about the carpet world in general, backed up by many years in the business. We highly recommend Zerorez!

Report a concern   August 14, 2018 — Rated 10 out of 10 by Dorothy Kumar Zerorez Los Angeles
What do you like about our products and services?

Everything.

Easy scheduling.

On time

No chemicals

Polite and knowledgeable servicemen.

Carpets look great.

Report a concern   August 14, 2018 — Rated 0 out of 10 by K.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The cleaning was great,however, they did not clean the bottom of the furniture. We were moving a couple of days later and when the movers we saw bug webs all over with adult bugs and babies running around. I called to report this and since our bill was $400.00we thought we might get a break on the cost. I was told you never clean the bottom! My question was how would you like it if your family or friends got bit!

So no we won’t be recommending your services again and we have used you several times over the years! Mrs Last name removed

Report a concern   August 14, 2018 — Rated 10 out of 10 by Charleen Proctor Zerorez Los Angeles
What do you like about our products and services?

Very pleased

Report a concern   August 13, 2018 — Rated 10 out of 10 by Cindy Cogar Zerorez Los Angeles
What do you like about our products and services?

Our tech (Brett) was wonderful. He came in with a big smile, very clean and addressed each one of us in the office. He patiently listened to our concerns and very succinctly explained the process. He was efficient and all of the equipment was clean.
Previous carpet cleaners were unkept and had dirty looking equipment and took 4 hours to clean what Brett finished in 1 1/2 hours.

I highly recommend Zerorez!

Report a concern   August 13, 2018 — Rated 10 out of 10 by W.G. Zerorez Los Angeles
What do you like about our products and services?

Quality of work and professionalism.

Report a concern   August 13, 2018 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Daniel was great! Prompt, friendly, and the carpet looks amazing!

Report a concern   August 12, 2018 — Rated 10 out of 10 by Terri Reed Zerorez Los Angeles
What do you like about our products and services?

Robert Keith cleaned our carpets on Saturday, August 11th. He was on time, very courteous and careful of all our belongings so as not to scratch anything. He did an awsome job and I would highly recommend Robert Keith. Thank you for sending him out. He was most professional and thorough.

Thank you Zerorez, a 4 time happy customer.

Mrs Terri Reed

Report a concern   August 12, 2018 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

On time. Very polite and helpful. Did a great job.

Report a concern   August 12, 2018 — Rated 10 out of 10 by Jeremy Ognall Zerorez Los Angeles
What do you like about our products and services?

Best carpet services around.

Report a concern   August 12, 2018 — Rated 10 out of 10 by Michele Quigley Zerorez Los Angeles
What do you like about our products and services?

Our technician was so nice and professional. Our carpets look wonderful. We also wanted our sofa and a love seat cleaned. We had a large, red melted wax stain on our sofa. Rolondo didn't think he would be able to get the stain out, but said he would try. He did get the stain out and it looks awesome! Thank you Rolondo!

Report a concern   August 12, 2018 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

The reliability and professionalism. Matt did an outstanding job!

Report a concern   August 12, 2018 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Brett was early and he was very polite
Took his time to clean are home we will move in to. The carpet was very very dirty and he got it all clean up. Very happy with results

Report a concern   August 12, 2018 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Very thorough cleaning of pet urine spots.
Arrived on time.
Moved and replaced furniture as requested.


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