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based on 34717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean carpets!
Nice guys!
My carpeting looks terrific. Alex did a super job. I have used Zerorez in the past and I have always been very happy with the results.
I am hoping to have my hard surfaces cleaned in the very near future.
Robert is the best!
Daniel removed some spots on the carpet that I had suggested would be impossible to remove. I was very pleased
carpets were way too wet for way too long which is why we switched to ZR in the first place. cust serv & online scheduling is great. last tech was not up to par at all. if new then send experienced mgr with. ZR expects tech to have a personal cell phone to use? techs phone inop so i had to call CServ to get $total & add my rug cleaning to bill (which i listed online in notes & you had cleaned before). Just not at all professional or high quality job!! Not techs fault - ZR has not set him up for success!! Don’t need apology - just suggest you fix ZR policies! Or don’t - I will look elsewhere for service. I generally don’t do reviews but this was a BAD experience!
A lot of easy stains still left behind. Did not go under some of the furniture.
I like the fact that you use "water" to clean and no nasty chemicals. My daughter works as an Environmental Director for Health Care Without Harm and was very happy that I started using you.
I also like the fact that your technicians always call before arriving and tell you when they will be there. Then they show up and do a great job.
Keep up the good work.
The Service Technician was amazing! Very nice people from beginning of the process to the end...Thank you so much!
Great product. Experienced and polite service.
Carpets look great.
no soap rez left in carpet
The cleaning service is quick and not messy! We had two sofas and a large area rug cleaned and everything looks new again. Daniel from Zerorez was professional and pleasant....thanks Daniel for a job well done.
It works!
My carpet is 13 years old and gets cleaned by you at least once a year and it looks brand new year after year.
Loved our technician! He was friendly, professional and did a thorough job.
Quick friendly and professional service
Daniel was friendly, prompt and professional. So far the carpets look great. We will be using Zerorez for our tile floors as well.
Service and product are very good.
Thorough cleaning without residue and took very good care with my furniture, walls and floors. Also have good advice on how to keep carpets clean.
A family member recommended Zerorez, and we were not disappointed. Darren showed up right on time and did a great job. We will use them again.
The carpets and rugs look great without a heavy chemical smell and they were dry quickly!
Excellent service a professional technicians
We love how long our carpets and rugs stay clean after a Zerorez treatment. We also think the Zerorez technician Brian is the greatest. Thank you for many years of great carpet cleaning, Zerorez!
Great job on our older carpet. The area rug was like new! Very happy, and so are our puppers!
The process is fast and efficient. The carpets are clean, soft and feel renewed. The technician is knowledgable, friendly and professional and on time. Great experience. Great results
Friendly workers and excellent cleaning process
The tech was courteous, knowledgeable and professional
Technician was helpful, did a good cleaning job.
Great service.
Robert was awesome! He was thorough, thoughtful, courteous, knowledgeable, friendly. Just all around did a great job.
Very effective!