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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First I want to thank you for sending Sal Alvarez, he called before coming to give estimated time of arrival. Sal was courtesy and explained what the process he was using to extract the dirt from the rug. The worst was the out door rug on my patio that has been soiled from my newly acquired puppies, 2. The pee stains are gone, Thank you Sal. The 2 rugs in my house were brought back to their original color minus the dirt and stains. Believe me I will only have my rugs clean by Zerorez. I will certainly tell everyone to use Zerorez.
Thank You, again
Name removed
Your guy did a terrific job. The carpet looks new again.
Always great technicians that come to our home!
The service I received yesterday from Michael was GREAT. Michael was very friendly, professional and prompt. My carpet looks fantastic.
Great customer service, carpets dry fast, feel good and look fantastic! Love that it’s green cleaning - no harsh chemicals.
There isn't anything I DON'T like about Zerorez. The technicians are always very polite and respectful and ALWAYS leave my carpet looking brand new! I only allow Zerorez to clean my carpets!!
On time, friendly, knowledgeable, and helpful!
Very clean. Nothing toxic in my home. Great customer service. Super cute cleaner. Great company.
Very pleased with your service, will use your company every year.
My carpet looks very good after it is cleaned. My carpet is not new but looks so much better after you have been here.
Thank You!
Name removed
Excellent service, exceptional quality. I definitely recommend this service. The carpets look and feel very clean. The cost was less than expected. Thank you Zerorez!
Product seems very clean. Like that it was all contained in your truck. Carpet seems softer & fluffier. Technician, Michael Farr, was very knowledgeable & professional.
I've had Zerorez clean my personal home and corporate office carpets as well. Fantastically clean and quick. Very organized company.
The service was very professional and effective. The performance of the work was above our expectations.
Great job cleaning, very professional technician and like the environmental friendly lines of process.
Excellent service and friendly, skilled technicians with reasonable prices. What’s not to love!?!
The technician called and came a couple of hours early. He was clearly in a hurry to get the job done - missed some corners and out of the way places. Suspect he hurried through the earlier jobs as well, which was why he was able to come early. I noticed one spot right out in the open and had him go back. Others I found after he left.
Always great service and the carpets always look great and stay clean longer.
Robert does an excellent job
I was very pleased with your technician, Daniel. He was thorough and did the job very well. I was also pleased that my carpet wasn't soaking wet like it had been with other carpet cleaners. I will most certainly use your services again. Thank you for your service.
Matt did a very
Carpets are cleaned effectively without leaving a residue.
Good service
I believe my rugs are in safe hands when sent to Zerorez for cleaning.
Just pleased overall with service and quality of cleaning.
dry quickly without feeling like residue is left
I have used and recommended Zerorez for years. After my last experience I won't be so quick to do that. I had 4, 100% completely empty rooms done. Not a single obstruction in any room. All were completed within an hour. I can't vacuum those rooms in an hour. After the work was done, spots and traffic areas were still clearly noticeable in every room. When I asked technician to redo a small area he was visibly upset and initially gave me numerous reasons why the area "might not come clean". Although I understand wear and tear and general aging is a factor, I explained to him previous cleanings had ALWAYS been completed with beautiful results. After a little begging and cajoling he agreed to redo one small area. No improved results. I did not ask him to redo any other areas I was not happy with. As he was packing his equipment I asked him if he had a busy day, and he said his next appointment wasn't for 2 or 3 hours if I recall. In that time he could have redone the entire house. Although he was never discourteous or rude in any way, I did get the impression he was unaffected by my dissatisfaction; which was quite evident. Again, for years I have told everyone that would listen how amazing you are. Quite a different assessment now.
Easy to make an appt, prompt, good results, pleasant worker.
The job made by Rashad was fantastic and quick.
Robert was very professional very informative a be ry hard worker . I would definitely refer him to my friends and family he did awesome work great work very very pleased .