Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34718 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2018 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

I like the no smell/no residue feel of the carpet after it's been cleaned and your FANTASTIC technicians!!

Report a concern   June 29, 2018 — Rated 9 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Natural, nontoxic products used.

Report a concern   June 29, 2018 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

It starts off with the service technician, who was on time, accommodating and very professional. He provided excellent service!!!

Report a concern   June 29, 2018 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

I never received my e-mail invoice and bill from the technician.

Report a concern   June 29, 2018 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Great technicians customer service and polite professional helpful patient on time and excellent customer service.

Report a concern   June 29, 2018 — Rated 7 out of 10 by D.A. Zerorez Los Angeles
What could we do to improve?

Customer service was very good (office and technician). However the equipment partially broke down and the technician need to stop work and return the next day with another truck/unit.

Report a concern   June 29, 2018 — Rated 10 out of 10 by Rajesh & Mahima Varma Zerorez Los Angeles
What do you like about our products and services?

Excellent service and product! My carpet looks like new!

Report a concern   June 29, 2018 — Rated 10 out of 10 by I.M. Zerorez Los Angeles
What do you like about our products and services?

Very good service . Very happy

Report a concern   June 29, 2018 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Appearance of technician efficiency and quality of work were all appreciated. The end result was great.

Report a concern   June 29, 2018 — Rated 10 out of 10 by L.G.T. Zerorez Los Angeles
What do you like about our products and services?

The carpet cleaner was very thorough, helpful and friendly.

Report a concern   June 28, 2018 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Sal the technician was awesome today...love my clean carpets and area rugs!

Report a concern   June 28, 2018 — Rated 10 out of 10 by Gisela Holmberg Zerorez Los Angeles
What do you like about our products and services?

Happy with the job, on time, we’ll done.

Report a concern   June 28, 2018 — Rated 10 out of 10 by R.V. Zerorez Los Angeles
What do you like about our products and services?

Alex was just superb! he walked into a remodel mess and just dug in and did a wonderful job!

Report a concern   June 28, 2018 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Great job every time

Report a concern   June 28, 2018 — Rated 10 out of 10 by W.W. Zerorez Los Angeles
What do you like about our products and services?

On time. Clean and non-toxic. No odor. Great cleaning specialist.

Report a concern   June 28, 2018 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Professional techs, quality cleaning, timeliness.

Report a concern   June 28, 2018 — Rated 9 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Great results

Report a concern   June 28, 2018 — Rated 10 out of 10 by K.R.M. Zerorez Los Angeles
What do you like about our products and services?

Cleans and keeps clean! Very professional organization.

Report a concern   June 28, 2018 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

excellent results and very skilled technicial

Report a concern   June 28, 2018 — Rated 10 out of 10 by Mary Jo Zerorez Los Angeles
What do you like about our products and services?

Our carpet looks and feels clean. Most of the carpet was dry within 6-8 hours. We will definitely be using Zerorez from now on.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Lucy Heatherton Zerorez Los Angeles
What do you like about our products and services?

The man I had to clean was a real professional.
Courteous, efficient, and really listened to what Needed. Very satisfied.

Report a concern   June 28, 2018 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Carpet stays cleaner and spots don't come back

Report a concern   June 28, 2018 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

The service was excellent and the carpet looks great. I hope it lasts.

Report a concern   June 27, 2018 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Competent and polite service technicians.

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Your equipment is first class and the technician was very good! Did an excellent job .

Report a concern   June 27, 2018 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Your Tech was very efficient and careful. He did a very good job.

Report a concern   June 27, 2018 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

I've used Zerorez several times now and have always been happy with the results. My carpets look so much better, and with no soaps or "crunchy" feeling after the cleaning. I also have some individual couch cushions cleaned, and they look so much better. Thank you!

Report a concern   June 27, 2018 — Rated 0 out of 10 by L.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I am very disappointed
The worker didn’t cleaned my grout at all ,it looks the same as before ....
I need Brett Spencer to come and clean it (he did my neighbors),...
Or want my money back 😏

Report a concern   June 27, 2018 — Rated 10 out of 10 by Donna Thibodeaux Zerorez Los Angeles
What do you like about our products and services?

Carpet looks like new. Friendly and helpful tech. Thank you

Report a concern   June 27, 2018 — Rated 0 out of 10 by F.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We have used your company almost since you started, when you still had the great big truck, etc. We were always very happy with the carpet cleaning, but the last two times we've been disappointed. We had several dark areas in front of the living room chairs and they don't look any cleaner than before the technician started. It looks like the carpets were simply vacuumed and not scrubbed at all where necessary.

Sorry to say, I don't think we'll be calling you again.


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