Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2018 — Rated 10 out of 10 by Patricia Brewis Zerorez Los Angeles
What do you like about our products and services?

Product seems very clean. Like that it was all contained in your truck. Carpet seems softer & fluffier. Technician, Michael Farr, was very knowledgeable & professional.

Report a concern   July 5, 2018 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

I've had Zerorez clean my personal home and corporate office carpets as well. Fantastically clean and quick. Very organized company.

Report a concern   July 5, 2018 — Rated 9 out of 10 by Mark Updike Zerorez Los Angeles
What do you like about our products and services?

The service was very professional and effective. The performance of the work was above our expectations.

Report a concern   July 5, 2018 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Great job cleaning, very professional technician and like the environmental friendly lines of process.

Report a concern   July 5, 2018 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and friendly, skilled technicians with reasonable prices. What’s not to love!?!

Report a concern   July 5, 2018 — Rated 5 out of 10 by J.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician called and came a couple of hours early. He was clearly in a hurry to get the job done - missed some corners and out of the way places. Suspect he hurried through the earlier jobs as well, which was why he was able to come early. I noticed one spot right out in the open and had him go back. Others I found after he left.

Report a concern   July 4, 2018 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Always great service and the carpets always look great and stay clean longer.

Report a concern   July 4, 2018 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Robert does an excellent job

Report a concern   July 4, 2018 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with your technician, Daniel. He was thorough and did the job very well. I was also pleased that my carpet wasn't soaking wet like it had been with other carpet cleaners. I will most certainly use your services again. Thank you for your service.

Report a concern   July 4, 2018 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Matt did a very

Report a concern   July 4, 2018 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Carpets are cleaned effectively without leaving a residue.

Report a concern   July 4, 2018 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

Good service

Report a concern   July 4, 2018 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

I believe my rugs are in safe hands when sent to Zerorez for cleaning.

Report a concern   July 4, 2018 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Just pleased overall with service and quality of cleaning.

Report a concern   July 4, 2018 — Rated 10 out of 10 by V.S. Zerorez Los Angeles
What do you like about our products and services?

dry quickly without feeling like residue is left

Report a concern   July 3, 2018 — Rated 1 out of 10 by J.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have used and recommended Zerorez for years. After my last experience I won't be so quick to do that. I had 4, 100% completely empty rooms done. Not a single obstruction in any room. All were completed within an hour. I can't vacuum those rooms in an hour. After the work was done, spots and traffic areas were still clearly noticeable in every room. When I asked technician to redo a small area he was visibly upset and initially gave me numerous reasons why the area "might not come clean". Although I understand wear and tear and general aging is a factor, I explained to him previous cleanings had ALWAYS been completed with beautiful results. After a little begging and cajoling he agreed to redo one small area. No improved results. I did not ask him to redo any other areas I was not happy with. As he was packing his equipment I asked him if he had a busy day, and he said his next appointment wasn't for 2 or 3 hours if I recall. In that time he could have redone the entire house. Although he was never discourteous or rude in any way, I did get the impression he was unaffected by my dissatisfaction; which was quite evident. Again, for years I have told everyone that would listen how amazing you are. Quite a different assessment now.

Report a concern   July 3, 2018 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Easy to make an appt, prompt, good results, pleasant worker.

Report a concern   July 3, 2018 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

The job made by Rashad was fantastic and quick.

Report a concern   July 3, 2018 — Rated 10 out of 10 by Donald Kramer Zerorez Los Angeles
What do you like about our products and services?

Very professional and helpful. Did an amazing job .

Report a concern   July 3, 2018 — Rated 10 out of 10 by W.E. Zerorez Los Angeles
What do you like about our products and services?

Rashad is a wonderful representative for Zerorez. He does an amazing job at least once a year restoring my white grout in the kitchen, a poor choice 20 years ago! I feel very confident having him in my home; the Zerorez method leaves my floor cleaner & I feel they are more professional than any other company I've tried over the past 20 years! When I need any other home cleaning solutions (hardwood floors, upholstery) I will have Zerorez on my speed dial.

Report a concern   July 3, 2018 — Rated 10 out of 10 by Irene Snyder Zerorez Los Angeles
What do you like about our products and services?

The Zerorez technicians are professional and friendly. They always do an amazing job cleaning my carpets and they are fast! Five rooms of carpets will be done within an hour. I've had an experience with another carpet cleaning company where they left my carpets sloshing in water! Not Zerorez. When they are done my carpets are mildly damp and completely dry by the next morning.

Report a concern   July 3, 2018 — Rated 10 out of 10 by Mary Brandt Zerorez Los Angeles
What do you like about our products and services?

My husband has allergies to perfume or fragrances. Zerorez has been a blessing in helping keep my rugs and tile floors look special and keep my husband happy. The service has been great with technicians coming as they said they would come, working on my rugs or tile floors and recommending ways to keep them beautiful. The company is great!!!

Report a concern   July 2, 2018 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Exceptional happy with the service and technician!!

Report a concern   July 2, 2018 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

I have only used Zerorez carpet cleaning for years and can't say enough good things about them--***** 5 stars ! and 10 stars to ROBERT **********!!! he is the BEST!
EFFIENT, COURTEOUS, AND DOES HIS JOB TO THE VERY BEST OF HIS ABILITY!! IF YOU LOSE HIM, YOU'VE LOST A "JEWEL" OF AN EMPLOYEE.

Report a concern   July 2, 2018 — Rated 1 out of 10 by I.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

After the cleaning my stairs are clean in the middle, but still dirty on both sides. The vertical part of the stairs is also still dirty. The cleaning is not even inside the bedroom either: some parts are lighter than the others.

Report a concern   July 2, 2018 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Thank you for everything!
Our technician Jorge Martinez did a great job!
He was very friendly, very professional.
I would never think of calling anyone else, I have always been so happy with this company!
I love you guys!!!!

Report a concern   July 2, 2018 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

technician did a good job, was prompt, courteous and communicated well..

Report a concern   July 2, 2018 — Rated 10 out of 10 by D.V. Zerorez Los Angeles
What do you like about our products and services?

First time user. Loved my results.

Report a concern   July 1, 2018 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

Sal, the tech, was incredibly nice, helpful, knowledgeable and friendly.

Report a concern   July 1, 2018 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

I love the ease in scheduling, the promptness of follow-through, and the technicians’ curtesy and thoroughness.


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