- Phone: (949) 387-2222
- Visit Website
based on 35022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great and I am impressed with their work. Ask for Sal. He’s great!
I like how clean the floor was after it was cleaned. I like how careful and helpful the service person was.
We have been using your services once a year since Sept 2005. October 19, 2018 had tile and carpets cleaned by Sal Alvarez. This was the fourth time Sal has cleaned our tile/carpets. We always request Sal as he remembers the house, he is most courteous, professional, represents Zerorez in the most excellent standing and is and all around great person. It's great to watch his personal growth, and his family grow.
No one does it better than Zerorez! We've made several referral to our neighbors with them enjoying the same success.
From a long time customer, thank you.
RP
Irvine, CA
Promptness.courteous,reliability.willingness to work out special needs.
We had an especially badly stained carpet in the master bedroom due to medications that had turned the white carpet brown in the stained areas. We were prepared to replace the carpet, but ZeroRez gave it a try and it all came out! We are amazed and are very grateful. We did have the Scotch Guard treatment the previous time and our person said that made a big difference. Anyway, white carpet is white again. Thank you.
Love that its chemical free. Friendly service
I love your services
Pricing is a bit high
My experience with my technician Matt was one of the best service experiences I’ve had. He was on time, explained everything clearly and made sure I understood. He did a fast yet thorough job and our carpets have never looked better. I highly recommend Matt and Zerorez for both price and service.
Mark M.
Tustin, CA
It is safe.
Daniel kept me apprised of his ETA periodically throughout the day. I forgot to have the stairs as part of my estimate, he was glad to add it on. Very energetic fellow, very engaging and friendly...and I came home to my wife as happy as she's ever been, ecstatic over the great job Daniel had performed on our carpet.
Thank you for a great service!
Ban technicians from using their cell phones while at customers’ homes. Offer gift cards and promotions more often: makes your service more affordable.
No chemicals. Nice service. Very professional!
Makes my carpet look new again
Excellent service. No chemicals.
price is high. l listen to San Diego Am Stations and hear pricing. Always lower than Irvine.
What I think is so amazing is the fact that Robert is professional and kind and gets the job
done and I feel as though when he cleans my carpets and floors he is doing it the same way
he would do it in his own home.
Because of him, i feel as though clean has a whole new meaning and Zerorez has my loyalty.
thanks
Name removed
Jorge was more than helpful in moving some of my stuff out of the way...needless to say, I was not at all as prepared for my appointment as I should have been, but he was so gracious to help me so that I did not have to cancel! He's a great employee! He was courteous, and laughed and joked with me about all of my boxes of stuff....
I liked that ZeroRez uses alkaine water and fewer chemicals than most carpet cleaning products.
I liked that the tech showed up on time, and took a lot of precautions to protect the house. He used corner guards, mats and paper to protect the wood floors and stairs. The tech took an inspection walk with me and stated he could definitely get the carpet much cleaner. I was happy and went ahead with the service. The tech took about an hour and half and he really scrubbed and cleaned out light color carpets. The kids has made them dirty with their shoes and stains were present. After the cleaning , all stains were gone and the carpets were nice and bright again. I am definitely using Zerorez again.
the guy did a great job
Always very kind technicians and a professional cleaning
Sal was Great! Polite, knowledgeable, great customer service! The carpet, couch and rugs look amazing!!
The technician was very professional.
You provide an excellent service at a reasonable price.
Service was terrific and products are excellent Had my carpets clean and have also had the Tile cleaned they look like new. Next is my Sofas
No chrmicals. Also carpets look. Great.
Service tech was on time, courteous, answered all my questions, explained things I didn't think to ask about, and did an excellent job!
It process of cleaning with alkaline water, It seems that my carpet stays cleaner for a longer time. The people that work at Zerorez, they are very professional and friendly.
Efficient and effective