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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I will continue to use their services, they are prompt, friendly and so professional. I would recommend them to anyone looking for carpet cleaning.
We have had our carpets cleaned twice and have had a wonderful experience each time!
The work was professionally done. The outcome was fabulous. The gentleman doing the work was professional, friendly and helpful. The whole experience was great. I will highly recommend Zerorez to my friends and acquaintances.
(1) Email to confirm appointment---(2) Dressed in a professional uniform & truck--(3) Came in and introduced himself and we went over the job to make sure we were on the same page.
(4) Lay down the Zerorz mats and went to work--(5) No major add on like most companies
try once their at you home. (6) I ask them to leave when they start that routine. (7) On Time
(8) Levon, your rep did an outstanding job and I will use your company again.
No Soap Residue, consequently no returning stains.
The technician was very efficient, friendly, and professional.
Matt arrived on time and ready to work. My carpet looks great! Very professional and a hard worker.
Eduardo arrived on time, was professional, and made our 19 year old carpets look like new! Thank you!
They clean carpets better than any other carpet cleaning systems
The technician was EXCELLENT!! Perfect customer service!! He has to be your best employee? I was very impressed with his professionalism and the thorough job he did. I would recommend him every single time.
Daniel was very professional and courteous. All my rugs and carpets look great.
No chemicals.
No soap residue and great service person performing the cleaning. He explained everything thoroughly and did an excellent job. Thank you and we will have you clean our carpets in the future and recommend your services to family and friends. Thank you.
The lack of residue is a real plus.
Cleans great. Stays cleaner longer.. loved our carpet cleaning person
Well use zeroes again.
The owners
Great at getting out those tough stain, Robert was very professional and was able to answer all questions. He did an amazing job, will defienitly continue to use you for our floor cleaning needs.
Our technician, Rashad, has been to my home multiple times and has always been prompt, professional and hard working. Carpets always feel clean and fresh, without becoming too wet/soggy and without leaving the damp cleaning solution smell, that seems to last for days, that some other carpet cleaning companies do.
Friendly technician and good service
I sent an email yesterday after the technician left my house, having clean my stone in my kitchen and dining room. White powdery residue is all over my floor, it wasn't rinse properly, and there remains grout lines that haven't been clean. I have been using Zerorez for years this is the first experience I've had that's been negative. I was told by a representative through the email that maybe my floor was still wet LOL as though I couldn't tell the difference between a wet floor and one, left over from the cleaning solution that the technician use while here. I have since called again today and left a voicemail to find out exactly. If I don't hear from the end of day today I will cancel my check
Daniel was great. He was very professional and personable. He mad the experience great.
I'm disappointed that the stains you came to clean are back a day afterward.
The technician that came to our office on Friday, 9/7/2018, @ 1:45pm (he was within window time of arrival 12:00-2:00) did a great job cleaning the office carpet. I just wished he came on time, but considering he did a great job at our office, I see why he may have been late, as he probably did an equally great job at his early morning appointment.
I like that it’s a “green” approach to carpet cleaning. Great service, friendly team, nice results!
I love the fact that they do not have any chemicals!!
Be a little more upfront with potential extra costs before scheduling the work.
Very professional and polite. Very comfortable with the services provided, would definitely recommend.
carpet looked brand new when done
Overall I'm very pleased with your services. There are a couple of small areas on my carpet that could be improved upon. If your tech is in the area soon I would appreciate a home visit
Thank you again
Your people are comunitive friendly, capiable and trustworthy. What more could you ask?