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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that there are no harsh chemicals used in the cleaning process. The carpet feels soft after the cleaning, not crusty like some of the other services I have used.
Rashad was on time, professional, and did a great job!
The service was great and the carpet cleaning was also.
The Service man Ed did a great job and was very pleasant and courteous. I have used your service for years and your product has worked most of the time on heavy stain areas.
Marcel is our new best friend. He is friendly, professional and does outstanding work.
Thank you,
Jorge was great and came the next day to redo what needed to be done. I was told one price over the phone and another price $70 more when he arrived. I paid because I had already done all of the preparations to have the carpets cleaned. I called about this and no one called me back when they said they would.
Everything went well!
Arrived on time, had good rapport with Tech, very professional. Good job! Have already recommended to several people, who were waiting to see how it went; since this was first time since Dan's Carpet Cleaning moved from our area. Thx.
First name removed
They did an incredible job on wool rugs that had been stored in my garage for 20 years
Great service!! Will definitely use again!
Very polite serviceman and cleaning was superior
This is the third time I used their service, and they were always polite efficient, great results and competitive.
Robert did a great job on our carpets! Very professional and informative. I love that there is no odor from a cleaning solution.
Clean carpets. Nice guy.
My pleasure in dealing with Zerorez began when I made the appointment. I spoke with a very nice person who made my appointment and answered my questions. I received an email with confirmation. On the day of our appointment, Sal, our Zerorez technician, called about 30 minutes prior to showing up to let us know he was on his way. He was very nice, knowledgeable, and professional. He explained everything he was going to do and answered all of our questions. It took him about 2 hours to complete the house (6 rooms and 1 hallway). He explained it would take 6 to 8 hours to dry but everything was dry in 4 hours. We have ceiling fans in every room and opened up the windows in the house. I could not believe that he got all of our spill stains out of our carpet. ALL OF THEM!! Some were months old. I will never have any other company clean our carpets. Just a wonderful experience.
I like that all the old cleaning solvents and chemicals along with dirt are being rinsed from the carpet.
Prompt, professional, and the carpets are clean and dry!
Very good service. Thanks
The company sold me the cleaning detergent that is more health to human or pets! I like that with no smells! He is a hard worker!
On time, professional, courteous, and did a good job on cleaning my carpet and tiles
The ONLY floor and furniture company I would ever use. The service is fantastic and my home always looks perfect after the cleaning. I also use Zeroez's spot cleaner. My 18 year old Snow Shoe cat has Kidney problems and every once in awhile gets sick on the carpet. The spot cleaner does a fantastic job. Also cleaning carpet in front of doors helps to keep the carpet looking nice a little longer.
Great job by every person you have sent. Dries quickly.
Robert did a great job as usual - took his time and made sure it was done right
the technician was very knowledgeable and polite. My carpet looks amazing! Great job!
I am always very pleased with the service and quality job that is done when I have my carpets cleaned. We have requested the same service tech each time and he does an amazing job!
Good fast service. See you again soon
On time. Ready to start as declared. Finished on time. Did a great job.
The carpet look very clean
I just like how it dries within a day and really cleans carpet well.
Mainly, I like how well the product cleans without chemicals, how quickly it dries & how efficient the technicians are!
Soon clean and the tech, Marcel talked to me a lot about how to keep the carpet clean on a regular basis. They were also very friendly and thorough.