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based on 34714 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was extremely friendly and professional at the same time. Our carpet looks great and the orange smell was nice and mild. The price was also very fair.
We will always use Zerorez from now on.
A Very pleased customer
Cleaning tile floors, knowledgeable technicians
Very thorough, professional service. Robert Keith is meticulous and extends himself 100%.
Great job - very clean carpet!
Your technician, Brett Spence, was great!
He was on time and he gave me a full explanation of what he was going to do. He did a fantastic job on my filthy carpet!!! I have used other carpet cleaning services and all of them left a wet mess!
Not you guys, thank you so much.
Very Happy with your service
And especially that there were NO games,
The price you quoted was what I got.
Brett was the best😁
The edges do not look very clean...especially in my kitchen. And the person who came missed an entire space where my garbage can usually is, which means it really needed to be cleaned. Just not pleased with the level of detail.
Very professional
Excellent results
Your service man, Levon, was prompt, polite and efficient. All went smoothly and the carpet looks great! Thank you,
Dennis Griffon
I appreciate that it’s a “clean” product and service. The results are amazing. The workers are great! We love Robert.
Quality of the work, following up, coming back if any concerns.
My floor tile, showers and sofa all look amazing and my Brian was efficient and friendly and knowledgeable. Great combo.
The service was excellent, from making the appt until the technician was finished. Excellent service, I can't say enough about our techincian Sal Alvarez! He was polite, very knowledgeable and explained everything he was going to be doing. Our carpet is 10 yrs old, when he was finished it looked "like new." I still can't believe it! Thank you, thank you, thank you
Sal, you are a good worker and an asset to ZEROREZ....
Nice!
You are experienced professionals. My carpets actually get CLEAN and stay that way, with no residue or odors. You come back and redo any spots that reappear with a week or two. You are generally on time, and you call to let us know when you will arrive in the 2 hour window you set. Your cleaners are courteous and efficient. They ask for an inspection of the cleaned areas before leaving to ensure we are satisfied. You are the best! I would never use anyone else.
I appreciate your promptness and professionalism.
You have designated cleaning solutions for pet odors & stains
Great service from the phone call to make the appointment to the actual cleaning. Technician was polite, fast, and efficient. I love not having to worry about the products used on my carpet negatively affecting my dogs. Clean carpets are a dream!
The technician was professional, courteous and hard working and my spots didn't go away at all so I'm thinking it must be the process used. Very disappointed. :(
Professional and no chemicals in cleaning solutions
You show up on time, technicians are friendly and knowledgeable, products clean great and dry in a reasonable time.
We love the method you use!! No heavy soaps, chemicals or residue left behind.
Michael took the extra time and care to really dig in and get the job done. Completely appreciated the time he spent on the stairs. Of course I moved as much furniture out of the way for him to make it easier for him. Great guy, polite, friendly and professional. Thank you Michael for your help and really a thoughtful person. Thank you
I like that the service techs are friendly, knowledgeable, and provide recommendations - pressure free.
The technician was great.... your product is amazing..... on carpet, through rugs and furniture and all with zero residue. Amazing
The carpet on the stairs and in the hallway is still very wet 26 hours after cleaning. The other rooms have very wet spots. The area rug dried as promised.
great job and the tech was awesome he's an asset to your company
I have used the service for my past three carpet cleaning.
I really like the techs. They have been very willing to take care of our needs.
We believe that your system, though expensive, is the best and gives the longest lasting results without old soil spots "wicking" up soon after a cleaning
Your technician, Robert, is an outstanding representative of your company. He is thorough both in treating the carpets and explaining what he has done afterwards..
Name removed
The service
Your people are always courteous and helpful relative to the care of our carpets which were a major expense and regular cleaning and touch up have kept them in their original condition for many years.........and you deals are always a cost saver.