Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34710 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2018 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

The best carpet cleaning we have ever had The technician was up front honest helpful and an expert in the field. We would highly recommend ZEROREZ

Report a concern   October 6, 2018 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

No chemicals, friendly, professional technician who did a great job.

Report a concern   October 6, 2018 — Rated 10 out of 10 by Linda Klein Zerorez Los Angeles
What do you like about our products and services?

What I like about Zerorez is that it works! My father's carpeting was VERY dirty and it came out looking like new! Thank you Zerorez!

Report a concern   October 6, 2018 — Rated 10 out of 10 by Virginia Canfield Zerorez Los Angeles
What do you like about our products and services?

Brett Spence with Zerorez just finished cleaning our stone tile and carpeted floors and they really look clean and beautiful!! We really appreciate the cleaning system of this company which is using water and not using chemicals!!
Brett arrived exactly on time and discussed with me the project and his plan on how to approach the whole job. We really appreciate him and his respectful approach in advising us on how to continue our on-going floor care!!!! He was fun to have here with us!
Brett was finished cleaning and packed up to leave exactly 2 hr. after he began the work.
We would give the company and Brett Spence 5 stars!!!!!! (out of 5 stars)

Report a concern   October 6, 2018 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Very professional and he did a great job!

Report a concern   October 6, 2018 — Rated 10 out of 10 by M.M.H. Zerorez Los Angeles
What do you like about our products and services?

Soon clean and the tech, Marcel talked to me a lot about how to keep the carpet clean on a regular basis. They were also very friendly and thorough.

Report a concern   October 5, 2018 — Rated 10 out of 10 by Y.D. Zerorez Los Angeles
What do you like about our products and services?

I like that there are no harsh chemicals used in the cleaning process. The carpet feels soft after the cleaning, not crusty like some of the other services I have used.

Report a concern   October 5, 2018 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Rashad was on time, professional, and did a great job!

Report a concern   October 5, 2018 — Rated 10 out of 10 by G.B.M. Zerorez Los Angeles
What do you like about our products and services?

The service was great and the carpet cleaning was also.

Report a concern   October 5, 2018 — Rated 9 out of 10 by Barbara Sanford Zerorez Los Angeles
What do you like about our products and services?

The Service man Ed did a great job and was very pleasant and courteous. I have used your service for years and your product has worked most of the time on heavy stain areas.

Report a concern   October 4, 2018 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Marcel is our new best friend. He is friendly, professional and does outstanding work.
Thank you,

Report a concern   October 4, 2018 — Rated 8 out of 10 by C.W. Zerorez Los Angeles
What could we do to improve?

Jorge was great and came the next day to redo what needed to be done. I was told one price over the phone and another price $70 more when he arrived. I paid because I had already done all of the preparations to have the carpets cleaned. I called about this and no one called me back when they said they would.

Report a concern   October 4, 2018 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Everything went well!
Arrived on time, had good rapport with Tech, very professional. Good job! Have already recommended to several people, who were waiting to see how it went; since this was first time since Dan's Carpet Cleaning moved from our area. Thx.

First name removed

Report a concern   October 4, 2018 — Rated 10 out of 10 by J.M.G. Zerorez Los Angeles
What do you like about our products and services?

They did an incredible job on wool rugs that had been stored in my garage for 20 years

Report a concern   October 4, 2018 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Great service!! Will definitely use again!

Report a concern   October 3, 2018 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Very polite serviceman and cleaning was superior

Report a concern   October 3, 2018 — Rated 10 out of 10 by Nabila Yousef Zerorez Los Angeles
What do you like about our products and services?

This is the third time I used their service, and they were always polite efficient, great results and competitive.

Report a concern   October 3, 2018 — Rated 10 out of 10 by W.N. Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job on our carpets! Very professional and informative. I love that there is no odor from a cleaning solution.

Report a concern   October 3, 2018 — Rated 10 out of 10 by B.V.B. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets. Nice guy.

Report a concern   October 3, 2018 — Rated 10 out of 10 by Pamela Robles Zerorez Los Angeles
What do you like about our products and services?

My pleasure in dealing with Zerorez began when I made the appointment. I spoke with a very nice person who made my appointment and answered my questions. I received an email with confirmation. On the day of our appointment, Sal, our Zerorez technician, called about 30 minutes prior to showing up to let us know he was on his way. He was very nice, knowledgeable, and professional. He explained everything he was going to do and answered all of our questions. It took him about 2 hours to complete the house (6 rooms and 1 hallway). He explained it would take 6 to 8 hours to dry but everything was dry in 4 hours. We have ceiling fans in every room and opened up the windows in the house. I could not believe that he got all of our spill stains out of our carpet. ALL OF THEM!! Some were months old. I will never have any other company clean our carpets. Just a wonderful experience.

Report a concern   October 3, 2018 — Rated 9 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

I like that all the old cleaning solvents and chemicals along with dirt are being rinsed from the carpet.

Report a concern   October 3, 2018 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt, professional, and the carpets are clean and dry!

Report a concern   October 3, 2018 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Very good service. Thanks

Report a concern   October 2, 2018 — Rated 10 out of 10 by J.Y. Zerorez Los Angeles
What do you like about our products and services?

The company sold me the cleaning detergent that is more health to human or pets! I like that with no smells! He is a hard worker!

Report a concern   October 2, 2018 — Rated 9 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

On time, professional, courteous, and did a good job on cleaning my carpet and tiles

Report a concern   October 2, 2018 — Rated 10 out of 10 by Gina Lake Zerorez Los Angeles
What do you like about our products and services?

The ONLY floor and furniture company I would ever use. The service is fantastic and my home always looks perfect after the cleaning. I also use Zeroez's spot cleaner. My 18 year old Snow Shoe cat has Kidney problems and every once in awhile gets sick on the carpet. The spot cleaner does a fantastic job. Also cleaning carpet in front of doors helps to keep the carpet looking nice a little longer.

Report a concern   October 1, 2018 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Great job by every person you have sent. Dries quickly.

Report a concern   October 1, 2018 — Rated 10 out of 10 by Chris Jessing Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job as usual - took his time and made sure it was done right

Report a concern   October 1, 2018 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

the technician was very knowledgeable and polite. My carpet looks amazing! Great job!

Report a concern   October 1, 2018 — Rated 10 out of 10 by Sean Higgins Zerorez Los Angeles
What do you like about our products and services?

I am always very pleased with the service and quality job that is done when I have my carpets cleaned. We have requested the same service tech each time and he does an amazing job!


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