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based on 35022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love ZEROREZ, their service is A#1! The techs are neat, clean and professional, and the carpets NEVER have that "Reappeaing stain" a few days after the carpets are cleaned. I've had my wood floors and sofas cleaned by them too. Everything is clean and fresh and the carpets feel great on the feet! I wont use anyone else.
Excellance
Prompt, good service and value, friendly staff.
The technician was knowledgeable, seemed to really know what he was doing, professional and very accommodating.
I wanted to let you know that Marcel Costamaillere did a great job of cleaning our carpets. Marcel was very knowledgeable about the products and services offered by zerorez! Our carpets came out beautifully! Thanks again! Bob
The carpet stay clean for a very long time. Unlike all others we have used in the past.
The people who make a customer feel like family.
Quick and easy.
Clean carpet. No residue. Awesome technician and great communication from start to finish.
Thank you very much! :)
Promptness. Care. Thoroughness. Courtesy.
Thaw carpet looks great, the method is exact. It always remains clean for a long time. The technician arrives on time and is very professional.
love the way carpet looks. not sticky like other companies.
AND, now you do windows and i will be using your service for that.
thx!!
Quality service. Knowledgeable technicians. Perfectly cleaned carpets.
Robert was a pleasure to have working in the house. He was on time, got to work quickly and most of all, had a good sense of humor. I have recommended this company to friends and will continue to do so.
Your service rep was on time and did an excellent job.
We like that you offered a 2-hour arrival window. We had Stanley Steemer set to do this cleaning, but they offered a 5-hour arrival window, so we cancelled their service and called you!
Residual spotting on couch and discount code wasn’t applied upon billing.
Able to use text so schedule appointments for quick and easy dialogue. Service showed up on time and was professional. No complaints at this point.
Ever since we have been using Zerorez we have felt that the carpet is cleaner than with previous services we have used. One of our sons used you and was very pleased so he recommended you to us. We have since recommended you to various friends. The technician, Rashad, was very thorough and really worked one area that was sort of bad. He was very nice, very professional, and very friendly. After the first time with Zerorez we decided we won't use any other carpet cleaning service. Thanks!
On Time, do what you say you will do, no add on's, extra charges for no good reason.
Professional looking, Company Trucks, presentation and follow up. I have already recommended your Company and they were happy also. I have used you for the 2nd time and will continue if you maintain the same standard that you do now. Your rep LevonPanorst does a great job.
My carpets are always clean and you always do a better job than any other competitor that I have used in the past.
My carpets always look great and the service guys are polite and respectful
Good work
Minimal soap residue
I have been using Zerorez for years and have always been extremely satisfied with the job they do and have never had a problem with anything concerning each cleaning. Their technicians are professional and really nice.
This time I had to have a reclean but when Robert was finished my floor looked brand new. Robert will be my technician for all cleanings in the future.
Work was done expeditiously but very well and spots I didn’t think he could get out, he did. Very courteous and pleasant. Definitely will call again when I need carpet service.
Carpet and flooring looks amazing. Love the products no left over residue. Daniel is great, always willing to assist …..see you again. Thanks
The quality of work is excellent. Our carpet (17 years old!) looked practically new again after Zerorez carpet cleaning service!
Friendly, courteous, and very professional service.
I liked:
-call 30 minutes before arriving at my house
-Nice and friendly technician, Brian
-very diligent in cleaning stairs
-helped me understand the other services Zerorez offers
-sent me an electronic receipt