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based on 34710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, efficient, always friendly, and it consistently good job
Service
Rashad did an excellent job cleaning my carpeting. He was able to get out all the many stains. He was also very professional.
Excellent service by the technician along with the end result, a very clean carpet.
So far good.
I must have miscommunicated with my order over the phone because I said, "I wanted tile in my 2 bathrooms done." From my previous orders that meant the shower walls. When the tech arrived, he said there was only 1 bath order which meant floors. To do the walls is a different charge and process. After completing the carpets cleaning around 4pm, he didn't have any plastic cups to put under furniture, he said they were back ordered. I asked, "What can I do instead?" He suggested baggies or aluminum foil under table legs, etc.which I did myself after he left. When we started I had asked if the couches in the living room could be moved and cleaned underneath. This wasn't done. In years past this has always been done and little Styrofoam blocks place underneath to raise the couch while carpet dries. I was very disappointed and may not be calling again.
My first experience with Zerorez was excellent, Robert was very professional and took the time to explain how the process works. Very Satisfied. Thank you.
I thought it was a little expensive. He also left some water streaks on our laminate floor. Otherwise, it was good & the carpet is clean
Your product and services work as advertised. Plain and simple.
Customer service is excellent: from initial phone call, follow up text and communication with the service tech.
By the way, our service tech, Robert Keith, was a professional. He set up his hose making sure not to scratch the corner walls, cleaned some tough spots that we thought would never come out, and you could tell he enjoys what he does. He is a superstar!
We will continue to use your service you are second to none. If i'm not mistaken, this our 4th time coming using you.
Clean without harsh detergents.
Everything
Professional, knowledgeable, on time
Professional and they do a good job!
Our technician was awesome.
My carpet seems very clean
OUR CARPETS LOOK QUITE GOOD AFTER YOUR CLEANING
As always quick, professional and polite. Marcel was great
Better than expected and very professional.
Staff is vary professional, efficient,hard worker, honest.
This company gets the carpets clean
The technology and the individual that performed the service. Very professional and thorough!
Your appointments are reliable.
Your technicians are thorough and helpful.
Your prices are reasonable.
The work is always excellent.
Robert always takes great care of us!!! He is experienced, knowledgeable and has great customer service skills!
The whole experience is top quality. Communication is good, the quality workmanship and technology they use cleans down deep and lasts. And Matt Hammond is a true professional and I recommend you ask for him ever time. All in all a great experience! 10s for sure.
I am thrilled with my Zerorez carpet cleaning. The carpet looks fresh and new.
Quick, leaves no odor and carpet looks new.
Your people are always courteous and helpful relative to the care of our carpets which were a major expense and regular cleaning and touch up have kept them in their original condition for many years.........and you deals are always a cost saver.
The technician was extremely friendly and professional at the same time. Our carpet looks great and the orange smell was nice and mild. The price was also very fair.
We will always use Zerorez from now on.
A Very pleased customer
Cleaning tile floors, knowledgeable technicians
Very thorough, professional service. Robert Keith is meticulous and extends himself 100%.

Clean products, no cleaning chemicals on the carpet, reliable, friendly service.