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based on 34681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service tech was on time very thorough very understanding to what I needed and got the job done and very polite.
Very professional and my carpet look great!
Excellent service
Use natural products. Great results. Service people are professional and friendly.
Marcel was the one who cleaned my carpet and kitchen floor. I thoroughly the experience with him. He was very knowledgeable and fair in negotiating what was to be done. The cleaning process itself got remarkable results on my ancient carpet. Definitely recommended.
Once again your people came out and took care of our carpets. On time, clean, neat and reasonable. Excellent service. The only people we call. Will see you again!
Zerorez does an outstanding job cleaning carpets and grout. The carpets dry quickly and the protection they provide gives lasting results.
Quick and detailed work!
we believe in alkaline water as a cleaning agent, and you're the only ones that we know of that
uses and promotes it. no chemicals etc. so far so good. we've used your service three times
now.
Good communication; good service; great results
Technician was prompt, courteous and thorough. He was able to remove dark spots out of an off-white carpet. I like the fact that the Zerorez process cleans the carpets well, carpets are not soaking wet when cleaning completed and that there's no chemical smell.
professional service, great results
Extra charge for water. Extra charge to use credit card. Could never get a hold of anyone prior to apply credit for signing up with email. Could not get a hold of anyone to let them know only have two rooms and what cost would be so ended up paying for 3 rooms, water fee, credit card fee, no discount.
Was very pleased with Rony who cleaned the carpets. He was prompt, polite and did a good job.
Not sure I would use this company again.
Natural products pleasant smell knowledge technicians
No soap. If you get the right technician your carpet will look like new!
Matt has always been great to work with.
Thank you!
Service by Ronnie was quick, efficient, respectful. Carpets are beautiful. Thank you!
Always professional, always a great job, always will be a returning customer.
Karin Jones
Our Technician Brett Spence is amazing. The service and result were great. The only concern I always have is if you listen to San Diego Radio where LA runs a $179 service , San Diego has it for $129 - $149 regularly.
Carpets look great. Friendly employee—Ricardo.
The service has always been great. Friendly tech guys who take their time to get everything done right.
Zerorez tech's are always friendly and professional. They always make my carpets look new again and my carpets are barely damp when they are finished. They are usually completely dry in a few hours.
We really liked Kyle. He was very informative and well mannered. And provided excellent service.
service is good and always feel that carpet is cleaned the way it should be
Didn't notice spotting done as accustomed to what they do in Arizona.
It does such an absolutely wonderful job cleaning our carpets. it's expensive, and I would like to do it more often, but I will do it once a year. Too good to pass up.
Our technician was very respectful of our personal space and knowledgeable of the cleaning process and outcome. He was extremely polite. I will recommend this company and will request him again. \
My sliding mirror closet doors where left with about 2 feet on each door of splash residue. By the time I noticed it was dry and very difficult to remove. Very disappointed
Efficient, thorough, friendly. Nice job was done.
How quickly it dries. How efficient the team is. It never smells!