Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34881 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2020 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Love the products. I don't want any soap residue in my carpet.

Report a concern   July 21, 2020 — Rated 10 out of 10 by Linda Rieger Zerorez Los Angeles
What do you like about our products and services?

Everything dries fast. It doesn't smell bad. I have always had great technicians. Very professional!

Report a concern   July 21, 2020 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

On time, friendly, and made of products safe for my family

Report a concern   July 21, 2020 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

On time courteous professional

Report a concern   July 21, 2020 — Rated 4 out of 10 by L.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Your worker arrived with no booties to cover his shoes. During the 5 hour cleaning he would walk outside to his truck on the street all around and then walk back into our house up the stairs on the carpet and continue to clean. He left us no booties to wear while the carpet dried.
Our carpet is extremely wet and here we are 24 hours later and it is still wet.

We have used Zerorez before and were disappointed this time.

Report a concern   July 21, 2020 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

The tech was courteous and thorough. The carpets were way overdue for cleaning and they came out spotless.

Report a concern   July 21, 2020 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Everything as great as advertised.

Report a concern   July 21, 2020 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Great customer service and great cleaning. Service is fast too.

Report a concern   July 20, 2020 — Rated 10 out of 10 by Pamela & Marcos Weinstein Zerorez Los Angeles
What do you like about our products and services?

Professional, thorough and efficiently done.

Report a concern   July 20, 2020 — Rated 10 out of 10 by Piruza Neshanian Zerorez Los Angeles
What do you like about our products and services?

the carpet looks very clean compared to other companies that i have used in the past Steven did a phenomenal job. Will definitely use youre company again in the future.

Report a concern   July 20, 2020 — Rated 6 out of 10 by M.Y. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet took 3 days to dry with the windows open at night and running the Ac during the day. Now it’s smells awful!! I feel like something wasn’t done right. I actually would like it recleaned. I wonder if they didn’t suck enough moisture out?

Report a concern   July 20, 2020 — Rated 9 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Chosen because they use a soap free cleaner. Liked the easy way to schedule and receive text and window of time updates. I had called other carpet cleaners, and they took too long to get back with availability.

Report a concern   July 20, 2020 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

No residue. Kyle did a great job on our floors and went beyond what was expected to ensure the carpets were cleaned perfectly.

Report a concern   July 20, 2020 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Another great experience with the professionals at ZeroRez!

Report a concern   July 20, 2020 — Rated 10 out of 10 by Paul/Susan Pesqueira Zerorez Los Angeles
What do you like about our products and services?

Zerorez is a great company who provides top quality service. All interactions with their service techs who have come to our home to clean our carpets have always been friendly and thorough in the top quality work that they do. I would highly recommend Zerorez.

Report a concern   July 20, 2020 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

The young man that helped us did a perfect job ( in all aspects of the job:
nice, cooperative, careful, hard working, clean).
We give your company a 100 percent bravo.
Our carpet looks like new!!!
Thank you.

Report a concern   July 19, 2020 — Rated 10 out of 10 by I.D. Zerorez Los Angeles
What do you like about our products and services?

Did a great job Matt was very professional

Report a concern   July 19, 2020 — Rated 9 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

I appreciated the professionalism of Matt who came to clean my home.

Report a concern   July 19, 2020 — Rated 10 out of 10 by Bill Keye Zerorez Los Angeles
What do you like about our products and services?

Great

Report a concern   July 19, 2020 — Rated 10 out of 10 by B.J. Zerorez Los Angeles
What do you like about our products and services?

Non-toxic, effective

Report a concern   July 19, 2020 — Rated 10 out of 10 by D.E. Zerorez Los Angeles
What do you like about our products and services?

The technician was on time and thorough

Report a concern   July 19, 2020 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

- came on time, cleaned the flooring well and made good recommendations.

Report a concern   July 19, 2020 — Rated 10 out of 10 by Janell Reid Zerorez Los Angeles
What do you like about our products and services?

The only service I have used for many many years both at home and office. Excellent work and results.

Report a concern   July 18, 2020 — Rated 8 out of 10 by R.K. Zerorez Los Angeles
What could we do to improve?

I know that the price was was estimated but was charged for 40$ extra due to a small hallway . Otherwise for now capers looks good .

Report a concern   July 18, 2020 — Rated 10 out of 10 by I.P. Zerorez Los Angeles
What do you like about our products and services?

Timely.
Thorough.

Report a concern   July 18, 2020 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Been using your quality services for years. We entrust our home to their excellent work.

Report a concern   July 18, 2020 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

I like your service and have been using it for years and I have recommended to another friend who also used it.

Report a concern   July 18, 2020 — Rated 10 out of 10 by B.N. Zerorez Los Angeles
What do you like about our products and services?

Very professional service friendly workers and they always advise best treatment for my carpets and they do the job as a we requested. They always leave my carpet spotless they know what they doing.
Thank you very much very happy
First name removed

Report a concern   July 18, 2020 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

They are safe and work well

Report a concern   July 18, 2020 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

The technician was on time, clean and polite and happy to do a great job. He was willing to work on a few spots that didn’t clean up initially and the rugs came out looking much better. He was also knowledgeable with regard to carpet care. Thank you.


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