- Phone: (949) 387-2222
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based on 34881 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The system delivers, the carpets are truly cleaned and last a long period between cleaning with daily vacuuming it's the perfect solution to maintaining a high level of presentation. I have been in operations for over 35 years and this system is the only service that actually works.
Luis De La Cruz, Operations Manager
South Coast Repertory - www.scr.org
Direct Dial: Phone number removed
Need to take the COVID issue more seriously. I had to ask the technician more than one to stay 6 feet away from me. He wanted me to look at his phone to confirm the order and payment while he was holding it. I think the payment should be taken care of via phone or via computer.
The technician claimed he did not have access to the special instructions that I had posted when I did the on-line reservation. Some of the cleaning I wanted done was not available in the drop down lists so I had to put the information in the special instructions.
Terrific service and the gentleman was very kind and efficient.
CARPETS CAME OUT GREAT AND THE YOUNG MAN WAS SOO VERY GOOD. I APPREIATED YOUR COMPANY AND YOUR GRET EMPLOYEE.
Very good cleaning and customer service!
Easy to arrange. The technician was professional, easy to explain things to, and he did a good job of explaining his limitations.
Technician said he would move the couches and go on with the couches which he did not and I still have dog urine smell after 24 hours train I wish it was better I will be calling the company to have them come out and redo it which they said they will guarantee their work I’m impressed with the operations the kindness the effort that he did unfortunately missed the mark
Efficient no smell fast Move furniture and replace again Polye and very professionall♥️
Efficient and good results.
Jorge was on time and even though he had an equipment issue he was able to resolve and get the job completed on time
The best!!!!
Great service, thorough and helpful
Very professional service!
Always happy with your company's quality service. Sal is a very good advertisement for Zerorez! Always nice to connect with his service .
All good
Speedy, effective, and professional. There were no hassles with scheduling, arrival, traetment, or payment.
In a word- Marcel. He always does an incredible job of cleaning our carpets!
I was so happy with the job that Brett did. My carpet was extremely dirty and it now looks like brand new.
Brett is an extremely professional and polite young man. Thank you for sending him to my home.
Always very professional and courteous they take care to protect the home while doing an excellent cleaning job. They really pride themselves in working to get out stubborn spots and stains and leave everything in order when they are done. I even had to call them back once to re-spot an area and they did so gladly without any complaint.
Always afford able and professional! Matt was our tech and he took great care removing heavy traffic area problems. He was efficiant, professional , clean and friendly. I appreciated that he wore a mask thru the entire process. I would love having Matt as our tech again.
Zerorez did a great job. Very neat and efficient. Our serviceman was very nice and listened to my instructions. Would definitely recommend Zerorez to friends.
Stuff and things
Matt was great. Very polite and answered all my questions. He did a excellent job cleaning the carpet.
Very professional. Marcel was very conscientious and caring. Great results. Thank you .
I like that Zerorez doesn't use harsh chemicals or soap. They did an excellent job cleaning my couch, dining chairs, and carpets in my home.
The results were amazing. Does not compare to any of the other carpet cleaners we used before. We shall definitely be a return customer.
leaves no residue. Jorge showed up early and cleaned thoroughly.
On July 21, 2020, I had our carpets cleaned by Bryan D and we were very please with his professionalism, knowledge and care he gave while cleaning our carpets. I would highly recommend Ryan again, and will continue to be a loyal customer of Zerorez. Thank you for sending out one of your best.
Mr. Mrs. John Reed
He did a great job!
Super friendly and helpful!