Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34643 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2011 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

I've already recommended your service. I especially like the work of your provider who did a rapid and excellent job. The carpet looked beautiful for an important party, and, of course, promptly got a major spill by one of the people who attended. I mopped it up as best as a could, and in a few months we'll probably have you back to do even more of our carpets.

Report a concern   November 11, 2011 — Rated 7 out of 10 by M.B. Zerorez Los Angeles
What could we do to improve?

By stating up front the total cost, be a little more clear on your commerical exactly how much is three area's.

Report a concern   November 11, 2011 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Your cleaner does the job and on time!

Report a concern   November 11, 2011 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

The fact that no chemicals/soaps are used. That means no residue and my carpets will stay cleaner longer. Our technician ("Livingston") was courteous and efficient. This is the best cleaning my 21-year old carpets have ever gotten.

Report a concern   November 11, 2011 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Very efficient, good job, very pleasant employee.

Report a concern   November 11, 2011 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Robert was on time , professional, and very helpful. I like the product because it cleaned the caroet and couches without leaving any residue. Our carpet and couch look like new!

Report a concern   November 11, 2011 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

The technician was very professional and informative. He suggested that I also consider having my tile floors cleaned, but he totally avoided the "hard sell" approach. Instead, he showed me what a small area looked like when it was cleaned--the work spoke for itself! I am very happy with both my clean carpets and my clean tile floors!

Report a concern   November 11, 2011 — Rated 10 out of 10 by C.G.H. Zerorez Los Angeles
What do you like about our products and services?

Stunning results. Professional workers. Thoroughly first rate.

Report a concern   November 7, 2011 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

All of the spots came completely out of the carpet, even the really bad ones, and none of them reappeared. The carpet is soft and not crunchy with soap residue. The home touch up cleaning kit works phenomenally. THe technicians were excellent, efficient, neat and clean and extremely nice. We are very happy with zerorez and will use this service again. I have already recommended it to some friends. We are done with the old carpet cleaning method for good !

Report a concern   November 3, 2011 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

I was very happy with Zerorez carpet cleaning services. My carpet was only a year old, but with two little boys it was looking pretty shabby already! Luckily, none of the stains were permanent and even after two months our carpeting is still looking great after a visit from Zerorez. I was very pleased that everything was dry in a reasonable amount of time. We were also helped by a warm day combined with a fan, but I did not feel like the carpeting was "soaked." Marcel was fantastic. He was thorough and quick, and so pleasant. I also appreciated his advice about how to treat minor stains and how to keep our carpeting looking great until our next cleaning with Zerorez.

Report a concern   November 2, 2011 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

The serv Rep was very friendly and fast he set up and went to work. The serv was able lift out pet stains and dirt and the carpets smelld so fresh afterwards. I also feel good about no chemicals oe detergents reside lft in my carpet.

Report a concern   October 31, 2011 — Rated 10 out of 10 by M.N. Zerorez Los Angeles
What do you like about our products and services?

carpet is very clean

Report a concern   October 31, 2011 — Rated 10 out of 10 by J.E.W. Zerorez Los Angeles
What do you like about our products and services?

YOUR TECH WAS GREAT, WORKED REALLY HARD AND A NICE GUY!

Report a concern   October 31, 2011 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

David V. put alot of effort and extra time into cleaning my very dirty carpet. He was very professional. And I am glad he took the dirty water with him.

Report a concern   October 31, 2011 — Rated 8 out of 10 by D.D. Zerorez Los Angeles
What could we do to improve?

Nothing, the service was great.

Report a concern   October 29, 2011 — Rated 8 out of 10 by M.R.Q. Zerorez Los Angeles
What could we do to improve?

Great cleaning method!
Cleaned my rugs without soap so well, they looked like new.
Dryed in a matter of hours.

Report a concern   October 28, 2011 — Rated 9 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

The cleaning was better than any chem dry type cleaning I've ever used in the past. It's been more than a month and the carpets didn't have returning stains as has happened in the past.

Report a concern   October 27, 2011 — Rated 5 out of 10 by S.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My husband was dissapointed that for the cost of the cleaning; several stains did not get removed (but who knows what those stains may of been) and he felt that there should be a crisp, clean smell in addition to the fact that it took two days to completly dry which frustrated him.

I realize that your claim is that stains won't re-appear since foot traffic is not activating the chemicals and soaps that most cleaners use. We are neither pro or con this zerorez process at this time. Thanks

Report a concern   October 27, 2011 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Carpets looked great, technician, Robert Keith (SP?) was awesome...would recommend him to all who needs this service.

Report a concern   October 27, 2011 — Rated 10 out of 10 by T.K. Zerorez Los Angeles
What do you like about our products and services?

The professional service and results

Report a concern   October 27, 2011 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

No soap, no chemical smell, courteous employees, no mess when finished.

Report a concern   October 27, 2011 — Rated 10 out of 10 by C.J.S.S. Zerorez Los Angeles
What do you like about our products and services?

I like the professionalism of the staff, how our carpet now looks, and the fact that no chemicals were sued.

Report a concern   October 27, 2011 — Rated 10 out of 10 by D.E. Zerorez Los Angeles
What do you like about our products and services?

This is the second time I've used Zerorez and I'll never go back! I have a toddler and dog and between the two our carpet gets destroyed. I've used numerous carpet cleaning services but many of the stains come back within a week. I don't know what Zerorez does but the stains are gone for good every time they leave and there's no nasty odors from cleaning chemicals or anything else. They cost more than other carpet cleaning services but they leave your carpet (or whatever you need cleaned) like new. I've had Brian as the cleaner before and he's very professional and friendly.

Report a concern   October 27, 2011 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

I love that the stains that always reappear after a cleaning DID NOT REAPPEAR after your company cleaned my carpets.

Report a concern   October 27, 2011 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

My husband and I really love the thoughtfulness and helpfulness of the technicians (Chris Morris is awesome, if avail!). We've used Zerorez twice now and will definitely be using them again. We've already recommended them to a friend who has also purchased services.

Report a concern   October 27, 2011 — Rated 9 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time. Explained all services. Recommended extra services, but did not pressure into buying most expensive.

Report a concern   October 27, 2011 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Safe for pets, no residue, deep cleans

Report a concern   October 27, 2011 — Rated 10 out of 10 by H.D.E. Zerorez Los Angeles
What do you like about our products and services?

The customer service is stellar, the technicians outstanding, the price most competitive, the quality of product -- simply unbeatable!

Report a concern   October 27, 2011 — Rated 9 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Your name says it all Zero Residue on my carpets and furniture. Everything came out clean and my 20 year old carpet looks and feels like new.

Report a concern   October 27, 2011 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Service was wonderful the results were beyond what I expected. I had a severe red wine stain that I would have been happy to just lighten. It is gone completely.


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